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Howdens - Denbigh Reviews 

47
TrustScore 4 out of 5

4.2

Unit 10, Colomendy Industrial Estate, Rhyl Road, LL16 5TA Denbigh, Wales & West, GB


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Rated 5 out of 5 stars

Amazing customer service !!.. Anne who works in kitchen department was very helpful .. showed us both samples of kitchens and put a plan up on a big screen to get a better image of design .. we did ch... See more

Company replied

Rated 5 out of 5 stars

I bought wood flooring with underlay and beading as well as internal doors. It was a great customer experience - knowledgeable and friendly staff who guided me to the right products for the job. Would... See more

Company replied

Rated 5 out of 5 stars

I had kitchen units which are excellent. I've also had laminate flooring. All good. Fantastic and friendly service from Howdens, Denbigh.

Company replied

Rated 5 out of 5 stars

Fantastic customer service , went above and beyond to find the item I needed.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 10, Colomendy Industrial Estate, Rhyl Road, LL16 5TA, Denbigh, Wales & West, United Kingdom

  • 01745 817 484

4.2

Great

TrustScore 4 out of 5

47 reviews

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4.2

All reviews

(47)

9,114 reviews in the last 12 months

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Rated 5 out of 5 stars

I had kitchen units which are…

I had kitchen units which are excellent. I've also had laminate flooring. All good.
Fantastic and friendly service from Howdens, Denbigh.

March 21, 2023
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Reply from Howdens - Denbigh

Hi, Thanks for leaving this 5 star review for the Howdens - Denbigh depot! Best wishes, Tash

Rated 5 out of 5 stars

Anne was excellent

Anne was excellent. Always coming back to us quickly and providing us with advice and help.

February 28, 2023
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Reply from Howdens - Denbigh

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Very helpful staff and prices.

Very helpful staff and back up. Commodity prices (albeit sale prices) better than I could have expected. Some prices negotiable where I considered them too high. Not examined products as yet - still in packaging, but no problems expected.

October 18, 2022
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Reply from Howdens - Denbigh

Hello, Thanks for leaving this 5 star review for the Howdens - Denbigh depot! Have a lovely day!

Rated 5 out of 5 stars

Excellent service

Excellent service - everything to plan.

August 31, 2022
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Reply from Howdens - Denbigh

Hello, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 3 out of 5 stars

Several issues with my order

Had to ring to chase up the rest of the delivery, received part of someone else's order, a few bits weren't available and was told to drive to another store, had to request up to date CAD plans, connector kit for the tap wasn't provided so the kitchen fitter had to drive around finding one. Everyone was very helpful, but the problems should not have arisen in the first place. On the plus side, the kitchen looks amazing.

August 25, 2022
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Reply from Howdens - Denbigh

Thank you for your feedback, Ann. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Fabulous service from Dewi in the…

Fabulous service from Dewi in the Denbigh store
Great product knowledge and brilliant customer service.
My order of 10 Oak ledge and brace doors with all the requirements was faultless and all delivered bang on time by a really helpful delivery guy 👍

July 1, 2022
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Reply from Howdens - Denbigh

Hello Tracy, Thanks for reviewing our Howdens – Denbigh depot. Take care and have a lovely day, Tash.

Rated 4 out of 5 stars

It's the great staff that make the…

It's the great staff that make the difference. There were a lot of pieces missing from my order and it took several trips back to Denbigh to get it sorted. As irritating as that was it was the friendliness and helpfulness of the staff that eased the situation with stores. The kitchen itself is good quality and even though I could only afford the lowest priced appliances, I cannot fault them up to now.

February 20, 2022
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Reply from Howdens - Denbigh

Good morning, Thanks for reviewing our Howdens – Denbigh depot. It's great to read your comments. Have a great day, Tash.

Rated 3 out of 5 stars

Though the kitchen is good quality the…

Though the kitchen is good quality the number of times I had to go into the branch because of bits missing was a bit annoying. With a kitchen of this size there are going to be contentious areas but it’s how there dealt with and the branch were very accommodating and handled everything without fuss and professionally.

January 28, 2022
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Reply from Howdens - Denbigh

Thank you for your feedback, Barry. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

As always it's a pleasure doing…

As always it's a pleasure doing business with the Denbigh team.

January 20, 2022
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Reply from Howdens - Denbigh

Good afternoon, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.

Rated 5 out of 5 stars

We had a great experience from design…

We had a great experience from design through to supply and support. Very accommodating when we changed our minds on a few details. Only a couple of pieces needed to be chased from a large kitchen instillation. Team sourced and supplied within a couple of days. Thanks.

December 2, 2021
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Reply from Howdens - Denbigh

Good afternoon John, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

Rated 1 out of 5 stars

Poor service

Placed the order on a Saturday morning was told order would be delivered on the following Tuesday. Half the order arrived on the Tuesday and had to wait another 8 days for the rest of the order. At no point was I informed of the delay. Due to the order not being complete I had to cancel the joiner I had booked in and it has delayed the works by 2 weeks

December 1, 2021
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Reply from Howdens - Denbigh

Thank you for bringing this matter to our attention. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 4 out of 5 stars

Everything was straightforward staff…

Everything was straightforward staff helpful with order and delivery made when stated at Denbigh branch

August 10, 2021
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Reply from Howdens - Denbigh

Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

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