The team at Howdens Doncaster York rd are fantastic so helpful. The sliding wardrobe doors are great value and look amazing and great value. But also the delivery guy also very polite and helpful.... See more
Company replied

Unit 1, Brunel Trade Park, Brunel Road, DN5 8PT Doncaster, East Midlands, GB
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The team at Howdens Doncaster York rd are fantastic so helpful. The sliding wardrobe doors are great value and look amazing and great value. But also the delivery guy also very polite and helpful.... See more
Company replied
Felt the staff was so helpful happy nothing to much great staff with a lot of choices like to say big thanks to Gina and her manager Josh always happy to help definitely recommend Howdens York Road G... See more
Company replied
Keeps me well informed about future deals wide range of materials and tools staff very helpful and knowledgeable
Company replied
Took the time to go in the warehouse and select different sized items for my purchase.
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 1, Brunel Trade Park, Brunel Road, DN5 8PT, Doncaster, East Midlands, United Kingdom
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The quality of the kitchen is good but the problem lies in the incompetent manager, terrible customer service and warranty that has resulted in over 14 months of frustration.
The problems began in March 2025 when the condensing fridge/freezer was leaking from the front of the cabinet. This was reported and a new tray was fitted. Within a short time the problem returned and a different electric company came and said that if it occurred again that the unit would need replacing. To cut a long story short, after more visits and email to the CEO it was agreed to replace the fridge/freezer which was received mid March, a full 12 months after the initial problem. When the fitters came they were unable to fit the new one as the cabinet had blown because of the leakage. As the manager, Stephen, never returned calls I eventually spoke to Alfie who was very efficient. We received a new cabinet on the 25th March 2026.
Despite numerous calls to Doncaster York Road branch since receiving the cabinet and fridge freezer we are still awaiting the fitting of the cabinet and appliance.
Customer service and warranty resolution are non existent and there has been no communication from the CEO and we are having to go outside to the garage every time we need to access the fridge/freezer.
Update 22/04: Manager Stephen spoke to our fitter and promised to call me after his conversation. No call was forthcoming.

Reply from Howdens - Doncaster York Road
Keeps me well informed about future deals wide range of materials and tools staff very helpful and knowledgeable

Reply from Howdens - Doncaster York Road

Reply from Howdens - Doncaster York Road
Friendly and efficient service on my first purchase!

Reply from Howdens - Doncaster York Road
Always helpful staff in a pleasant and friendly environment

Reply from Howdens - Doncaster York Road
Felt the staff was so helpful happy nothing to much great staff with a lot of choices like to say big thanks to Gina and her manager Josh always happy to help definitely recommend Howdens York Road Graham & Sharon

Reply from Howdens - Doncaster York Road
The team at Howdens Doncaster York rd are fantastic so helpful. The sliding wardrobe doors are great value and look amazing and great value.
But also the delivery guy also very polite and helpful.
Keep up the good work Howdens
Martin

Reply from Howdens - Doncaster York Road
Took the time to go in the warehouse and select different sized items for my purchase.

Reply from Howdens - Doncaster York Road
The young lady that served me in store was as helpful as I could have possibly wished for. I left with everything I needed to complete the job

Reply from Howdens - Doncaster York Road

Reply from Howdens - Doncaster York Road
Josh and his team at doncaster howdens were efficient and knowledgeable and dealt with our 3 separate kitchen orders quickly

Reply from Howdens - Doncaster York Road

Reply from Howdens - Doncaster York Road
Nothing went wrong except you have the wrong email. I got the invoice x 2 and now this. Im in the USA. Looks like you have a nice store/ business but I never ordered anything from you. Merry Christmas and Happy New Year. Hope you find Ryan!!
Rhonda Bisby

Reply from Howdens - Doncaster York Road
Fantastic service from Daz and team. Brilliant after care .thanks

Reply from Howdens - Doncaster York Road
Brilliant service from Martyn and Josh and the Howdens team 10/10

Reply from Howdens - Doncaster York Road
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