From the initial design appointment through to completion of the kitchen, I have been extremely pleased with Howdens in EG. Charlie designed the kitchen brilliantly taking into account my preference... See more
Company replied

Units 1A & 1B, Independent Business Park, Imberhorne Lane, RH19 1TU West Sussex, South East, GB
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From the initial design appointment through to completion of the kitchen, I have been extremely pleased with Howdens in EG. Charlie designed the kitchen brilliantly taking into account my preference... See more
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We wanted a reasonable priced fitted dressing room in one of our spare bedrooms. After getting ‘ridiculous’ quotes went to Howdens East Grinstead. Met Charlie who came round designed a room usin... See more
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We were recommended to see Tamara at Howden’s EG, we couldn’t be happier with the service we received. Tamara was a great help from start to finish, spoke us through the kitchen design explaining all... See more
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We are delighted with our new kitchen from Howdens at East Grinstead. We received excellent advice and technical guidance throughout from our designer, Tamara Hodcroft, who ensured our kitchen design... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Units 1A & 1B, Independent Business Park, Imberhorne Lane, RH19 1TU, West Sussex, South East, United Kingdom
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Just wanted to say that the ongoing service from Paul, Lynne and the team is great.
As a fitter its great having Tamara and Charlie to work with too.
Very knowledgable and helpful whenever needed.
Looking forward to many more years of working with them whenever I need supplies.
I refer many of my customers to them for their kitchens

Reply from Howdens - East Grinstead
Great products and Lynn in East Grinstead has been a joy to deal with.

Reply from Howdens - East Grinstead
Staff really helpful and Biggleswade or problems sorted straight away if possible.

Reply from Howdens - East Grinstead
Very helpfull when I pop in or phone up really friendly and professional all ways ready to help

Reply from Howdens - East Grinstead
Very impressed with Howdens one of the very
Suppliers who contact you to advise you purchase something to keep account open.
Well done.

Reply from Howdens - East Grinstead
Lynn at East Grinstead store couldn’t have been more helpful advising us on worktops and sinks.

Reply from Howdens - East Grinstead
Very poor. I had a Howdens representative ring me after last bad review promising to sort out the problems with the pricing being different every time I go in. And guess what it’s still the same old thing. Why do you all keep ringing and promising things that you can’t keep to. Magnets trade has no trouble with there prices changing day to day.

Reply from Howdens - East Grinstead
Bad service no one willing to help and give you the run around with products. Promise you things and never deliver.

Reply from Howdens - East Grinstead
Howden's East Grinstead - Welcome to Customer Service hell.
***UPDATE: Finally, some conscientious management is resolving the issues. Through no fault of their own they were unavailable during the time of our order etc. They are now proving that good management is often very underrated, for which we are grateful.***
Spend a large sum of money - UP FRONT of course - and have items turn up either wrong or damaged. But the fun bit is trying to get them to rectify it. Be prepared to be fobbed off several times for weeks, have to go through the same conversation several times for weeks and have NOTHING done several times. Be prepared to have nobody there capable or conscientious enough to give a toss about actually delivering on something you have already paid for.
I wouldn't recommend them to my worst enemy.
STILL WAITING for what we paid for..
...and no doubt, judging by the rest of these bad reviews the stock Howdens reply will be "..dear Mr Smith, we are looking into your...blah blah blah..."

Reply from Howdens - East Grinstead
The staff are very helpful and the stock is good. i think it would be a good idea for your kitchen designers to get in touch with fitters after the installation to find out about any problems with the kitchens.

Reply from Howdens - East Grinstead
The guys at eastgrinstead were great , a few minor bits missing but replacements were sent out pronto
Great stuff

Reply from Howdens - East Grinstead

Reply from Howdens - East Grinstead
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