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Howdens - Edinburgh Gorgie Reviews 23

TrustScore 4.5 out of 5

4.6

Unit 17 , Westfield Street, Gorgie, EH11 2QQ Edinburgh, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Bought a new kitchen door as my old 1 needed replacing the staff were amazing in letting me know about stock and always find them helpful and easy to deal with

Company replied

Rated 5 out of 5 stars

We recently completely redesigned our kitchen - walls down and all - and Emily was fab from the beginning, helping us plan and being very accommodating when we've changed our minds about things. Every... See more

Company replied

Rated 5 out of 5 stars

Big shout out to Emily (at Howdens Gorgie) She has been an absolute star! Emily was so professional and patient, especially when we faced a few major curve balls on a recent project. From assisting us... See more

Company replied

Rated 3 out of 5 stars

Most Recent Customer unhappy about service during planning stage and the fact they had to keep chasing and also the fact they had to take delivery 2 full weeks before we were able to fit without any c... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 17 , Westfield Street, Gorgie, EH11 2QQ, Edinburgh, Scotland, United Kingdom

  • 0131 346 7400

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Bought a new kitchen door as my old 1…

Bought a new kitchen door as my old 1 needed replacing the staff were amazing in letting me know about stock and always find them helpful and easy to deal with

April 8, 2026
Howdens - Edinburgh Gorgie logo

Reply from Howdens - Edinburgh Gorgie

Hello Alistair,

Thank you for your kind words and for sharing your experience with us. We're pleased to hear that our team was helpful and informative during your visit.

Best wishes, Aine

Rated 5 out of 5 stars

Staff here are top notch

Staff here are top notch, informative, friendly, professional & helpful. Modern day service with an old skool touch from the boss.

March 23, 2026
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Reply from Howdens - Edinburgh Gorgie

Good morning, Thank you for your feedback. Have a great day, Alexandra

Rated 5 out of 5 stars

Great customer service from Emily

We recently completely redesigned our kitchen - walls down and all - and Emily was fab from the beginning, helping us plan and being very accommodating when we've changed our minds about things. Everything seemed friendly, professional and speedy. Our joiners say they love Howdens because everything is well made and it's so easy to get replacement parts. Recommended!

October 7, 2025
Unprompted review
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Reply from Howdens - Edinburgh Gorgie

Good morning, Thank you for leaving this review. Have a great day. Thanks, Alexandra

Rated 5 out of 5 stars

Big shout out to Emily (at Howdens…

Big shout out to Emily (at Howdens Gorgie) She has been an absolute star! Emily was so professional and patient, especially when we faced a few major curve balls on a recent project. From assisting us at the outset, to the fine details at the end, at every turn Emily was so helpful and calm. The end result is even better than expected and the Howdens kitchen is excellent. Thank you Emily!

June 28, 2025
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Reply from Howdens - Edinburgh Gorgie

Good morning, Thanks for reviewing our Howdens - Edinburgh Gorgie depot. Have a great day.

Rated 5 out of 5 stars

Stone worktops

Sent my client to the Gorgie branch and she was delighted with the service she received.
From the planning stage through to deliver and installation of the stone worktops, everything ran smoothly and promptly!!
Overall, a very good service.

February 19, 2025
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Reply from Howdens - Edinburgh Gorgie

Good afternoon, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

Quality sevice

November 19, 2024
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Reply from Howdens - Edinburgh Gorgie

Good morning, It's great to read your feedback regarding our service. Take care and have a lovely day.

Rated 5 out of 5 stars

Excellent staff prompt service

Excellent staff prompt service

June 20, 2024
Howdens - Edinburgh Gorgie logo

Reply from Howdens - Edinburgh Gorgie

Good afternoon Stuart, Thank you for leaving this 5* rating. Take care and have a lovely day.

Rated 5 out of 5 stars

Breath of fresh air

Manager Eddie was a walking encyclopaedia of knowledge and suggestions
Made the job entirely effortless
Thanks for an uncomplicated visit
I will also add not like this at other branches!

March 9, 2024
Howdens - Edinburgh Gorgie logo

Reply from Howdens - Edinburgh Gorgie

Hi, Thanks for leaving this 5 star review for the Howdens - Edinburgh Gorgie depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Great doors and my client was…

Great doors and my client was delighted. The doors coped with some fine trimming for very off the square standards!

August 25, 2022
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Reply from Howdens - Edinburgh Gorgie

Hello, Thanks for reviewing our Howdens – Gorgie depot. Best wishes, Tash

Rated 2 out of 5 stars

Wasn’t happy with the kitchen designer…

Wasn’t happy with the kitchen designer didn’t ask the client what colour of worktops they wanted so had to wait another day for worktops coming from another branch
They didn’t even

May 20, 2022
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Reply from Howdens - Edinburgh Gorgie

Thank you for bringing this matter to our attention, Charles. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Replaced a tennanted cooker was give…

Replaced a tennanted cooker was give options and explained the differences, they had it in stock for me to take away all very straight forward and helpful I use them all the time KP

May 6, 2022
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Reply from Howdens - Edinburgh Gorgie

Good afternoon, Thanks for reviewing our Howdens – Gorgie depot. It's great to read your comments. All the best, Tash.

Rated 5 out of 5 stars

Always helpfull and if they haven't got…

Always helpfull and if they haven't got the product you need they will find a branch that has it very competent team you have there.jamie

April 29, 2022
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Reply from Howdens - Edinburgh Gorgie

Good afternoon, Thanks for leaving this positive review. Have a great day, Tash.

Rated 5 out of 5 stars

As always

As always, the Gorgie branch were professional, knowledgeable and friendly when I arrived at eight o'clock for my flooring. It makes a difference to be greeted with a smile at that time in the morning. I wouldn't hesitate to recommend the Gorgie branch of Howdens.

November 26, 2021
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Reply from Howdens - Edinburgh Gorgie

Good afternoon, thank you so much for leaving this 5* review for our Gorgie depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Ellie.

Rated 3 out of 5 stars

Most Recent Customer unhappy about…

Most Recent Customer unhappy about service during planning stage and the fact they had to keep chasing and also the fact they had to take delivery 2 full weeks before we were able to fit without any conversation being had between depot and ourselves as the account holders, final straw was missing pieces and after paying the delivery charge they were told the missing pieces would be sent out by post. Customer was unimpressed

November 9, 2021
Howdens - Edinburgh Gorgie logo

Reply from Howdens - Edinburgh Gorgie

Thank you for bringing this matter to our attention, Paul. Could you please email reviews@howdens.com with your contact details so we can provide further help?

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