Big thank you for Lanilson. Fabulous experience with Lanilson who designed our kitchen for us. He was so understanding, managed all my changes with no bother, and helped give us lots of ideas and... See more
Company replied

Unit 6, Trafalgar Trading Estate, Jeffreys Road, EN3 7TY Middlesex, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Big thank you for Lanilson. Fabulous experience with Lanilson who designed our kitchen for us. He was so understanding, managed all my changes with no bother, and helped give us lots of ideas and... See more
Company replied
Excellent customer care! I am very happy with kitchen by Howdens. It was made as I asked for, delivered on time. The staff was excellent, available at all time when you need you have questions or nee... See more
Company replied
The service we had a Howdens Enfield was amazing. Scott and his colleagues helped us select cabinets for the utility room. The advice and information given was very useful. We were not rushed into mak... See more
Company replied
Service good as usual. The carcasses could be better. Has gaps on the glued joints and as a result discrepancy in sizes. Wooden fronts also have discrepancy in size up to 3mm which is well to much for... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 6, Trafalgar Trading Estate, Jeffreys Road, EN3 7TY, Middlesex, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
He was very helpful and had an excellent approach to my questions and in fact went above and beyond plus made me a coffee thanks

Reply from Howdens - Enfield
I have found over the years that the Howdens brimsdown branch is the most helpful and friendliest branch in north London The staff are very accommodating because i know i can be quite demanding but they always sort out any difficulties in a professional and quick way.
I am always made to feel welcome

Reply from Howdens - Enfield
Nice people that put their customers first. I enjoyed the euros fun day and workers fund raiser. We both had fun and won 17 pounds off our bill. Thankyou,

Reply from Howdens - Enfield
Where fo I start, I purchase a kitchen from them in December and paid upfront on an agreed price . I bought the the kitchen in good faith to the agreed kitchen design. When my contractor started to fit the kitchen I was short of one wall cabinet, now remember I bought the kitchen on a design. So I went back and told them I was one missing. Instead they made me purchase the cabinet again so why would I pay for an another cabinet if I agreed a price on the kitchen plan. I then complained to head office and they agreed just to give half my money back. I shouldn’t have paid in the first place as I paid it on the design. Absolute disgraceful behaviour and I plan to take this further.

Reply from Howdens - Enfield

Reply from Howdens - Enfield
Very helpful team at Enfield, with advice and product knowledge.
Great looking kitchen, pleased with quality of product.

Reply from Howdens - Enfield
Being their customer for over ten years and recommending Howdens to my clients for their customer service and reliability, but this is not what I experienced on my last Kitchen purchase. I had the worst experience on the last kitchen i bought from Howdens in Brimsdown. Alot of things were missing or sent wrong and then I had to chase the staff for having them corrected and every time I was ringing I wasn't able to get in touch with the guy that has done the design. Always being told "He'll give you a ring back", but actually i had to jump in the car and call in the branch myself for a good number of times. Wall units were sent wrong colour, doors missing, extractor sent from a return as it was full of dust and incomplete, drawers wrong size, worktop profiles not enough and the list goes on! Anyway ultimately i managed to get everything replaced and finally to get the kitchen finished but when i got the bill home i was shocked to see that they charged me for the things they got wrong from the design and they had to replace.Howdens you really dissapointed me and i have never felt more robbed and let down than now! It is a thumb down from me

Reply from Howdens - Enfield
We have bought many Kitchens from Howdens over the years. We use the depot at Brimsdown.The team are very helpful. We like the fact that they keep their kitchens are nearly always in stock,and they come delivered assembled rather than flat pack ,any items that need replacing they deal with quickly and without fuss and prices are competitive

Reply from Howdens - Enfield
I was not sure about what i needed at the job but the team it was very helpful

Reply from Howdens - Enfield
Always a pleasure to come to depo or over the phone very helpful staff and always ready to help with everything you need. They always provide new ideas and best prices.

Reply from Howdens - Enfield
Service good as usual. The carcasses could be better. Has gaps on the glued joints and as a result discrepancy in sizes. Wooden fronts also have discrepancy in size up to 3mm which is well to much for kitchens. Basically there is room for improvement.

Reply from Howdens - Enfield
Fantastic services by Scott on the counter always helpful

Reply from Howdens - Enfield
Great service - appreciate my customers needs as well as mine - very helpful and understanding of all situations and reliable -
Staff are great.

Reply from Howdens - Enfield
Howdens Enfield absolutely brilliant service and helpful staff especially Jessica and Scott an asset to the company…. Thank you

Reply from Howdens - Enfield
Excellent customer care!
I am very happy with kitchen by Howdens. It was made as I asked for, delivered on time. The staff was excellent, available at all time when you need you have questions or need suggestions. I would definitely recommend Howdens to my friends.

Reply from Howdens - Enfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.