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Howdens - Faygate Reviews 44

TrustScore 4.5 out of 5

4.7

Unit 5, Burns Way, Holmbush Potteries Estate, RH12 4ST Horsham, South East, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I'd like to say that Howdens in Faygate Crawley have been amazing. Customer service is the best I have seen in a long time. Extremely helpful Service impeccable Quality of products 5 ☆ p... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to speak with the Howdens Faygate team. I feel part of a community with their can-do attitude and that they are genuinely on your side. I appreciate their efficient response and i ca... See more

Company replied

Rated 5 out of 5 stars

Always use the Faygate branch. Have a great team always polite and friendly. Tell them what I wanted. In and out on to the job. Great service

Company replied

Rated 4 out of 5 stars

Very quick to reply to emails Ring when orders are ready Let you k ow the process of your order

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 5, Burns Way, Holmbush Potteries Estate, RH12 4ST, Horsham, South East, United Kingdom

  • 01293 701 900

4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

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Rated 5 out of 5 stars

Always use the Faygate branch

Always use the Faygate branch. Have a great team always polite and friendly. Tell them what I wanted. In and out on to the job. Great service

December 9, 2025
Howdens - Faygate logo

Reply from Howdens - Faygate

Good morning, Thanks for reviewing our Howdens - Faygate depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Always a pleasure to speak with the…

Always a pleasure to speak with the Howdens Faygate team. I feel part of a community with their can-do attitude and that they are genuinely on your side. I appreciate their efficient response and i can be confident they will do their utmost to help.

October 29, 2025
Howdens - Faygate logo

Reply from Howdens - Faygate

Good afternoon, Thanks for reviewing our Howdens - Faygate depot. All the best, Alexandra

Rated 5 out of 5 stars
Howdens - Faygate logo

Reply from Howdens - Faygate

Hello Lee,

Thank you for your kind words and for taking the time to leave us a review. We are pleased to hear that you received excellent service from our team.

Best wishes and take care, Aine

Rated 5 out of 5 stars

Always helpful

Always helpful, informative & prompt with all kitchen & joinery enquiry's

September 8, 2025
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Reply from Howdens - Faygate

Good afternoon, Thanks for reviewing our Howdens - Faygate depot. Best wishes, Alexandra

Rated 5 out of 5 stars

As always a positive experience lailais…

As always a positive experience lailais always helpful and very knowledgeable

July 28, 2025
Howdens - Faygate logo

Reply from Howdens - Faygate

Hello Robert, good morning

Thank you for your kind words and for sharing your positive experience with us. We're pleased to hear that Laila was able to assist you with her helpful and knowledgeable service.

Best wishes,

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always from Howdens Faygate, Laila is brilliant! always helpful, proffessional and never without a smile, I would definitely recommend this branch.

September 20, 2024
Howdens - Faygate logo

Reply from Howdens - Faygate

Hello Steve, Thanks for leaving this 5 star review for the Howdens - Faygate depot! Have a lovely day!

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful, knowledgeable and friendly

August 21, 2024
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Reply from Howdens - Faygate

Good afternoon, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day. Cha

Rated 5 out of 5 stars

Faygate branch

I went into the Faygate branch and all the staff were very friendly and knowledgeable. The warehouse looked extremely well organised and delivered on everything required.

March 21, 2024
Howdens - Faygate logo

Reply from Howdens - Faygate

Hi, Thanks for leaving this 5 star review for the Howdens - Faygate depot! Best wishes, Tash

Rated 5 out of 5 stars

Amazing service

Amazing service, those ladies are a true asset to Howdens

May 2, 2023
Howdens - Faygate logo

Reply from Howdens - Faygate

Hi, Thanks for leaving this 5 star review for the Howdens - Faygate depot! Best wishes, Tash

Rated 5 out of 5 stars

Very helpful.

February 17, 2023
Howdens - Faygate logo

Reply from Howdens - Faygate

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

I'd like to say that Howdens in Faygate is the most impressive team I've ever come across. Fantastic

I'd like to say that Howdens in Faygate Crawley have been amazing.
Customer service is the best I have seen in a long time.
Extremely helpful
Service impeccable
Quality of products 5 ☆ plus
Delivery 5☆ plus.
What an amazing team.
Thank you all and especially Ivan Machado.
You should all be proud of yourselves.
Regards Troy Perry
TKP Building services

January 20, 2023
Howdens - Faygate logo

Reply from Howdens - Faygate

Hi, Thanks for leaving this 5 star review for the Howdens – Faygate depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Just like to say Monique at Faygate was…

Just like to say Monique at Faygate was we’re professional and helpful with my kitchen

August 29, 2022
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Reply from Howdens - Faygate

Good afternoon, Thanks for reviewing our Howdens – Faygate depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

The staff members here are all amazing

The staff members here are all amazing, especially Monique who is helping us with our kitchen. I cannot recommend highly enough the level of expertise, advice, patience, help and general customer service we have received on our kitchen journey.

August 26, 2022
Unprompted review
Howdens - Faygate logo

Reply from Howdens - Faygate

Hello, Thanks for reviewing our Howdens – Faygate depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Amazing Experince

We have recently had a new kitchen designed and fitted and I could not rate Howdens and our Howdens kitchen designer, Monique highly enough.

We had a clear idea of what we wanted our new kitchen to look like in the limited space we had (we knocked through to create one kitchen/diner space). Having visited several kitchen suppliers prior to Howdens and on the recommendation of our builder, we contacted Howdens.

From the moment Monique visited our home and spent time in the space she understood completely what we wanted to achieve. She was knowledgeable and practical in her ideas and advise. Not afraid to question our decisions if she felt they might compromise on space or practicality.

We found the cost relatively comparable to other high end kitchen suppliers but with the added benefit of the close communication between Monique and our builder/fitter. This proved invaluable when their combined knowledge and skills enabled them to think outside the box when it came to the couple of things that required clever planing and work rounds.

The end result is a beautiful kitchen. I could not have imagined better.

August 10, 2022
Unprompted review
Howdens - Faygate logo

Reply from Howdens - Faygate

Hello Lisa, Thanks for leaving this 5 star review for the Howdens – Faygate depot! Best wishes, Tash

Rated 5 out of 5 stars

Outstanding customer service: Faygate

Outstanding customer service from your Faygate branch.
The team, Jamie, Laila, Natalie and Monique are an absolute credit to you as a business.
Friendly, courteous and efficient at sorting out even the smallest niggle.
They have each gone above and beyond in sorting and answering questions and offering product alternatives for a number of jobs now.
Extremely happy account customer here-who will continue to champion Howdens because of this branch in particular.

July 11, 2022
Unprompted review
Howdens - Faygate logo

Reply from Howdens - Faygate

Hello Chris, Thanks for reviewing our Howdens – Faygate depot. I am sure the team will be pleased to read your kind words! Best wishes, Tash

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