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Howdens - FentonReviews 

74
TrustScore 5 out of 5

4.9

Unit B2, City Park Trading Estate, Dewsbury Road, ST4 2TE Stoke on Trent, North West, GB


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Rated 5 out of 5 stars

Good experience with sales rep karyn, good experience in Fenton branch with first order. All In all positive at this time.

Company replied

Rated 4 out of 5 stars

Things were not amended on the cad drawings at first but after speaking to the team at the local branch every thing was sorted out thanks team

Company replied

Rated 5 out of 5 stars

Cant recommend enough, Mark P and Fenton Howdens was great from start to finish, he supported us through the kitchen design process for about 2.5 years from inception to delivery - we had to wait for... See more

Company replied

Rated 5 out of 5 stars

"A huge thank you to Howdens Fenton for my beautiful new kitchen! From the initial CAD drawings to the final touches, every step was handled with expert care. Special shout-out to Mark Piggin for goin... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit B2, City Park Trading Estate, Dewsbury Road, ST4 2TE, Stoke on Trent, North West, United Kingdom

  • 01782 445 100

4.9

Excellent

TrustScore 5 out of 5

74 reviews

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4.9

All reviews

(74)

8,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality

Always quality products delivered on time and very quick to replace any missing parts .

September 22, 2022
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Reply from Howdens - Fenton

Hello, Thanks for reviewing our Howdens – Fenton depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

We’ve used Howdens again for a second…

We’ve used Howdens again for a second time for our new kitchen and utility room and as per the first time, the service and quality of products have been excellent.

Mark and the whole team at Howdens Fenton (Stoke on Trent) have been superb, from initial site meetings, delivery and after care. We have been so impressed with the products that we’ve brought flooring and room doors from Howdens too.

With Howdens support and guidance, we now have our dream home and the careful planning made sure we got the right design the first time.

Thank you

August 3, 2022
Unprompted review
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Reply from Howdens - Fenton

Good afternoon, Thanks for leaving this 5 star review for the Howdens – Fenton depot! That is really good to hear. Best wishes, Tash

Rated 4 out of 5 stars

Things were not amended on the cad…

Things were not amended on the cad drawings at first but after speaking to the team at the local branch every thing was sorted out thanks team

July 23, 2022
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Reply from Howdens - Fenton

Thank you for bringing this matter to our attention, Stephen. Please be assured we will raise your comments with the Fenton depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very professional throughout design …

Very professional throughout design to producing the product. Can't recommend them enough

July 2, 2022
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Reply from Howdens - Fenton

Hi there Adam, Thanks for reviewing our Howdens – Fenton depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Howdens our number 1 choice

Having viewed a number of retailers and suppliers for our new kitchen, we found Howdens to provide us with the type of product we wanted at a very competitive price with a wide variety of style design and colour. We were further impressed by the free home visit by Paul one of their designers who measured, detailed suggested and advised as to the possible opportunities for our kitchen design. Paul was most helpful and subsequently provided us with a detailed 3D schematic of the proposed layout, together with the costings for our chosen design. First class experience from Howdens at FENTON.

May 20, 2022
Unprompted review
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Reply from Howdens - Fenton

Good afternoon, Thanks for reviewing our Howdens – Fenton depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Thumbs up

Excellent service and happy to go the extra mile for you

May 20, 2022
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Reply from Howdens - Fenton

Good afternoon, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Lovely helpful staff

April 29, 2022
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Reply from Howdens - Fenton

Hello Tara, Thanks for leaving this positive review. All the best, Tash.

Rated 2 out of 5 stars

Not a good experience at all

Poor customer service, will not use again.

March 15, 2022
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Reply from Howdens - Fenton

We're sorry you have been disappointed by your experience. Please rest assured we will share your feedback internally. It would be helpful if you could email us with your contact details and confirmation of the depot in question to reviews@howdens.com so that we can help further. All the best

Rated 5 out of 5 stars

I have opened an account and I found…

I have opened an account and I found the staff to be very helpful nothing was to much trouble for the staff brilliant

February 11, 2022
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Reply from Howdens - Fenton

Hello Diane, Thank you for taking the time to leave this review. Have a great day, Tash.

Rated 4 out of 5 stars

A all round great service

A all round great service. The only reason I've mark down slighty is not getting a3 plans with the kitchen working from a4 plans is quite hard.

December 28, 2021
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Reply from Howdens - Fenton

Hi, we are so pleased to read your positive comments and thank you for the feedback. Issy

Rated 5 out of 5 stars

Excellent

Excellent service and attention from all staff.

December 4, 2021
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Reply from Howdens - Fenton

Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Ellie.

Rated 5 out of 5 stars

Best for quality

Top quality in all their range, from kitchen cabinets to interior doors. Staff always helpful and friendly, advice given always spot on and quick to point out any offers. Fenton staff top marks

November 16, 2021
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Reply from Howdens - Fenton

Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Ellie.

Rated 5 out of 5 stars

Exceeded expectations

Recently had a Howdens kitchen for the first time , Excellent service from David Vaughan at Fenton store right from the start , so patient and kept updating the plans for me until I was completely happy. He listened carefully and produced a stunning final plan . He Was on hand at every point to speak with the fitter and myself ! No items missing and delivered when arranged .

November 9, 2021
Unprompted review
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Reply from Howdens - Fenton

Good morning Laura, thanks for taking the time out of your day to leave this positive review for our Fenton depot! Take care and have a lovely day. Harriet

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