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Howdens - Finchley Reviews 

49
TrustScore 4.5 out of 5

4.3

Unit 1, Finchley Industrial Estate, 879 High Road, N12 8QA London, London, GB


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Rated 5 out of 5 stars

From start to finish our experience with Michael at Howden’s Finchley was amazing. Michael accommodated all of our requests (and they changed often!) and answered all of our questions; he was so accom... See more

Company replied

Rated 5 out of 5 stars

Great service, great quality. Seamless process. Michael was fantastic and always professional, he wanted the best outcome for the project and helped every step of the way. Would highly recommend Howde... See more

Company replied

Rated 5 out of 5 stars

Hailey Ducker, at the Finchley Howdens has designed our kitchen effortlessly! Nothing was too much trouble for her. Despite making several changes to the layout of our kitchen and measurements,... See more

Company replied

Rated 5 out of 5 stars

I have been working with the Finchley branch for a long time. All the staff are very helpful, prompt and always polite. In particular Trafford, Sam and Danny who I work with on many occasions are a... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Finchley Industrial Estate, 879 High Road, N12 8QA, London, London, United Kingdom

  • 020 8445 4009

4.3

Excellent

TrustScore 4.5 out of 5

49 reviews

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4.3

All reviews

(49)

9,023 reviews in the last 12 months

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Rated 5 out of 5 stars

Hailey Ducker-Amazing Service

Hailey Ducker, at the Finchley Howdens has designed our kitchen effortlessly! Nothing was too much trouble for her. Despite making several changes to the layout of our kitchen and measurements, she was patient, thorough and knowledgeable.

We would, without a doubt recommend anyone who is planning on changing or fitting a new kitchen to get in touch with Ms Ducker to be guaranteed an amazing design, whereby she can provide you with some useful constructive advice and her knowledge and clear expertise is valuable.

We thank her for all her help and her time spent making changes in and out of meetings with us. We are looking forward to seeing our new kitchen being fitted soon.

September 19, 2023
Unprompted review
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Reply from Howdens - Finchley

Hi, Thanks for leaving this 5 star review for the Howdens - Finchley depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

doors and kitchens

I came back to Finchley after a pause and this year the customer service was much better. I ordered some doors which arrived on the next day and the delivery team were really helpful and carrried the doors inside and left them flat in the floor, which is important - storing doors in the correct way - I also had a positive experiece with Dan with a design visit and I am looking forward to the quote and to continue dealing with this branch. I have a few more purchases to make and I am sure they will help with selection of hardware items such as doors ironmomgery etc

May 26, 2023
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Reply from Howdens - Finchley

Hi, Thanks for leaving this 5 star review for the Howdens - Finchley depot! Best wishes, Tash

Rated 5 out of 5 stars

Amazing service from the Howdens’…

Amazing service from the Howdens’ Finchley branch. Wouldn’t hesitate to recommend them to others!

May 12, 2023
Unprompted review
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Reply from Howdens - Finchley

Hi Jen, Thanks for leaving this 5 star review for the Howdens - Finchley depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Finchley

I have been working with the Finchley branch for a long time. All the staff are very helpful, prompt and always polite.
In particular Trafford, Sam and Danny who I work with on many occasions are all very professional, knowledgable and genuine people.
I always have a great experience.

April 6, 2023
Unprompted review
Howdens - Finchley logo

Reply from Howdens - Finchley

Hi, Thanks for leaving this 5 star review for the Howdens - Finchley depot! All the best, Tash.

Rated 5 out of 5 stars

Friendly knowledgeable & helpful staff…

Friendly knowledgeable & helpful staff in Finchley branch.
Excellent quality products. Fast delivery.

January 16, 2023
Howdens - Finchley logo

Reply from Howdens - Finchley

Hi there George, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Always I recommend Howdens to my…

Always I recommend Howdens to my costumers and they are happy with products and services.
Thanks Howdens and the great stuff

October 1, 2022
Howdens - Finchley logo

Reply from Howdens - Finchley

Hello, Thanks for reviewing our Howdens - Finchley depot. Have a lovely day! Tash.

Rated 1 out of 5 stars

Very disappointed I’m

Very disappointed I’m
Take stuff of big amount on mi company name and you don’t accept credit for mi company. For this reason I’m
Decide to close mi account whit Howdens forever, im
Not open again Acount on Howdens. Because you don’t treated your good customer good. Thanks

July 30, 2022
Howdens - Finchley logo

Reply from Howdens - Finchley

Thank you for your feedback, Eugen. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can help further.

Rated 5 out of 5 stars

Great service

Huney designed our kitchen; she was helpful throughout the process and very accommodating.

June 17, 2022
Unprompted review
Howdens - Finchley logo

Reply from Howdens - Finchley

Hello Omar, Thanks for reviewing our Howdens – Finchley depot. All the best, Tash.

Rated 4 out of 5 stars

Doors delivered to me were damaged

Doors delivered to me were damaged . Door was not cut out for hinges . Drawer bars were not delivered. Incorrect or missing fixings . However Delivery Driver was on time and very helpful and Proffessional. My Kitchen was well designed by Howdens Kitchen Designer and fitted perfectly to the Survey dimensions . I will be using Howdens to template and supply and Install My Quartz Work Top .

March 25, 2022
Howdens - Finchley logo

Reply from Howdens - Finchley

Good morning Matthew. Thank you for leaving a review of our Finchley depot. Please rest assured we will share your feedback internally. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can help further. Best wishes

Rated 3 out of 5 stars

Utility kitchen

Plan and quotation issued promptly, with amendments done quickly. Delivery date offered quickly, but a few items short but followed within a day.
Then the problems came about, a badly damaged wall unit, two wrong drawers supplied, shortage of hinges and door handles, which I had to go to the store to return and collect.
Quality of units are good.
Then been overcharged for two items, so waiting on a credit on the account.
This was my first experience of dealing with Howdens, so very unfortunate experience.

March 21, 2022
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Reply from Howdens - Finchley

Thank you for your feedback, Paul. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. All the best

Rated 1 out of 5 stars

I am very disappointed as I have been…

I am very disappointed as I have been charged by
your Haringey Branch for something they did not supply. I ordered and booked an integrated microwave from your North Finchley branch. When I went I was told it is sold and the Haringey
Branch has one so I went there. They also said they have not got it so we got it from Mill Hill Branch NW7 and pay by card. Then 19 days ago I sent my daughter to by an oven and she was told
that the account is stopped as there is an outstanding balance of £ 179. So she paid and I went to North Finchley and they said the balance was due to purchase at Haringey and I have to go there to dirt it out. I do not understand why should we have to chase for your problem. We are building 6 flats and need 6 kitchen but will not but from Howden until we get this sorted out and credited. Also we are not going to pay £ 160 for the oven purchase. We have been dealing with Howden for years but this is ridiculous. I want a proof from Haringey branch with collection copy as there will not be any as I did not sign any paper of collection.

March 8, 2022
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Reply from Howdens - Finchley

Thank you for bringing this matter to our attention. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. All the best

Rated 5 out of 5 stars

Good

Good
Staff very friendly helpful
Good design easy to understand
Kitchen good
Door good

January 20, 2022
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Reply from Howdens - Finchley

Good afternoon Bipin, thank you so much for leaving this 5* review for our Finchley depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

Rated 5 out of 5 stars

Great staff

Great staff, friendly helpful and always ready to help.

January 6, 2022
Howdens - Finchley logo

Reply from Howdens - Finchley

Hi, thank you for taking the time to write such a great review. Best wishes, Harriet

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