Banner for Howdens - Gainsborough

Howdens - Gainsborough Reviews 43

TrustScore 4.5 out of 5

4.3

Unit 24, Corringham Road Industrial Estate, Gainsborough, DN21 1QB Lincolnshire, East Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Able to measure and produce plans of a new kitchen quickly and proceed to order. Were able to offer advice on delivery when issues arose from our end, very helpful in helping solving our problems. K... See more

Company replied

Rated 5 out of 5 stars

I’ve dealt with them for years and they have always been very helpful in every way for me they are a very pleasant team always a pleasure to deal with them

Company replied

Rated 5 out of 5 stars

Been using Gainsborough Howdens for a few years now - always super helpful - the kitchens they supply are as good as any and the knowledge they have is second to none. Would highly recommend

Company replied

Rated 5 out of 5 stars

Fabulous service. Professional friendly staff with a great wealth of knowledge of the products the company sells. Got a huge range of great products at a good price. I highly recommend Howdens - Gain... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 24, Corringham Road Industrial Estate, Gainsborough, DN21 1QB, Lincolnshire, East Midlands, United Kingdom

  • 01427 677 229

4.3

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve dealt with them for years and they…

I’ve dealt with them for years and they have always been very helpful in every way for me they are a very pleasant team always a pleasure to deal with them

March 31, 2026
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Good afternoon, Thanks for reviewing our Howdens - Gainsborough depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Lee and his team made our experience…

Lee and his team made our experience easier at a very stressful time choosing our kitchen

November 13, 2025
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Hello Veronica,

Thank you for sharing your experience with the team during your kitchen selection process. We're pleased to hear they were able to assist you during a stressful time.

Best wishes and take care, Aine

Rated 1 out of 5 stars

The worst flatpack bedroom furniture…

The worst flatpack bedroom furniture I’ve ever had the misfortune to fit, even when using sash cramps to try and close the gaps on construction of the units, it didn’t work, when should you need a sash cramp to close a joint on a flat pack??!!!!

October 21, 2025
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Absolutely wonderful service

Absolutely wonderful service. Natalie and the team could not have been more accommodating throughout our project. Would highly recommend to anyone considering a new kitchen. Thank you so much.

September 11, 2025
Unprompted review
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Good morning, Thanks for reviewing our Howdens - Gainsborough depot. Take care and have a lovely day.

Rated 5 out of 5 stars

My Visit to Gainsborough Howdens

All the staff are very friendly and helpful. They go out of there way to help you if you have a problem. You always get assistance when loading up what you have purchased. Thank you to all the staff at the Gainsborough Branch

August 28, 2025
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Hello Yvonne,

Thank you for your kind words and for recognizing the efforts of our Gainsborough team. We're delighted to hear that you had a positive experience with us.

Best wishes,

Rated 5 out of 5 stars
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Hello Ron Gale & Sons,

Thank you for your kind words and for taking the time to leave us a review. We are pleased to hear that you found our service professional and friendly.

Best wishes,

Rated 5 out of 5 stars

Always a pleasant experience.

I've had an account at Howdens for years. All the staff at the Gainsborough branch are great.
I always grab a coffee when I go in for stuff and I enjoy the chat when I'm there.
It's a shame I'm never around when it's Trade Day and the Fish and Chips.

June 25, 2025
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Hello Martin,

Thank you for your kind words and for being a loyal customer at our Gainsborough branch.

Best wishes,

Rated 2 out of 5 stars

Poor invoicing

Very bad invoice communication

April 24, 2025
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

A Good Depot to deal with

The whole Howden team at this depot provide an excellent service to customers.

January 23, 2025
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Hi Mike D, thanks for leaving this 5-star review for the Howdens - Gainsborough depot! Take care and have a lovely day.

Rated 4 out of 5 stars

Steve at Gainsborough branch knowing…

Steve at Gainsborough branch knowing what he was talking about

August 3, 2024
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Good afternoon Stephen, Thank you for leaving this 4* rating, I am sure the team will be pleased to read your kind words! All the best, Alan.

Rated 5 out of 5 stars

Best in Gainsborough

Been using Gainsborough Howdens for a few years now - always super helpful - the kitchens they supply are as good as any and the knowledge they have is second to none. Would highly recommend

August 1, 2024
Unprompted review
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Thank you for your feedback, and thank you for taking the time to leave this review.

Rated 5 out of 5 stars

Equality for all

I don’t know why I went into Scunthorpe branch and they had to ring Gainsborough for a price ???????? I have had a Scunthorpe account for longer ??? Prices should be central not if your face fits you get better discount not dictated by who you are !!!!!!

Got to add Scunthorpe branch very professional and the counter staff tried to do me more then 25% the chap was very helpful

You have no idea how much custom I can bring you , would love to speak to head office but they avoid the conversation and say it’s up to the branch, does anyone actually own the company because would appreciate a conversation with them !!!! If they exist? This is supposed to be a trade establishment not a mates I will give you more discount

Let’s be fair trade all one price no matter who you are !!!! Then small traders big traders get the same chance !!!

This will fall on deaf ears but fair price , fair chance always wins

Thank you for the opportunity to at least have a say

Regards
Clive Parkinson

July 24, 2024
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Good afternoon, Thanks for leaving this 5 star review for the Howdens - Gainsborough depot, thank you for your great feedback. All the best, Alan.

Rated 5 out of 5 stars

Steve is always really friendly and…

Steve is always really friendly and helpful. Gets you sorted with just what you need.
A credit to the company

April 27, 2024
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Hi Josh, Thank you for leaving this review. It's great to read your comments. All the best!

Rated 4 out of 5 stars

Helpful advice

Helpful advice, had what I needed in stock.

March 16, 2024
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Hi, Thank you for leaving this 4* rating. Have a lovely day! Tash.

Rated 5 out of 5 stars

Howden (Natalie) provide a great service and sort any issues preofessionally

We have worked closely with The Gainsborough Howden branch since it opened. In recent months Natalie has sure stepped up to the mark and pulled the team along with her, she is an asset to your Company.

February 29, 2024
Unprompted review
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Good morning Roy, thank you so much for leaving this 5* review for our Gainsborough depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Alan.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, the young lady that served me was not only friendly and welcoming but ultra efficient and the stores staff were equally speedy and helpful.

December 16, 2023
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Quick turn around

Able to measure and produce plans of a new kitchen quickly and proceed to order. Were able to offer advice on delivery when issues arose from our end, very helpful in helping solving our problems. Kitchen to be fitted later but sure there won’t be issues.

October 28, 2023
Howdens - Gainsborough logo

Reply from Howdens - Gainsborough

Hi, Thanks for leaving this 5 star review for the Howdens - Gainsborough depot! Best wishes, Tash

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look