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Howdens - Gillingham Dorset Reviews 59

TrustScore 4.5 out of 5

4.6

Units 16 & 17, Old Market Centre, Station Road, SP8 4QQ Dorset, South West, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It’s easy to be helpful when things go well, but when problems on site occur it really demonstrates how good the team at HGD are. Good coms and nothing is too much trouble to exchange or amend when si... See more

Company replied

Rated 5 out of 5 stars

We were very pleased with the design from Liam, we found him to be very helpful during the design stage and when we had change of plan for our utility he promptly redid the design and nothing was... See more

Company replied

Rated 5 out of 5 stars

I’ve used Howdens more times than I can remember and every time they have given 100%, I wouldn’t deal with any other kitchen supplier. Their design and supply service helps my company to run smoothly... See more

Company replied

Rated 5 out of 5 stars

Liam done a great job at designing and arranging the delivery of my new kitchen. After having it recently fitted I am very happy with the kitchens quality and appearance!!! Thank you Liam

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 16 & 17, Old Market Centre, Station Road, SP8 4QQ, Dorset, South West, United Kingdom

  • 01747 835 706

4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

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Rated 5 out of 5 stars

Great customer service from initial…

Great customer service from initial design concept to delivery.

March 23, 2026
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Hello Charlotte,

Thank you for your kind words and for sharing your positive experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Would definitely recommend Howdens Gillingham!

We were very pleased with the design from Liam, we found him to be very helpful during the design stage and when we had change of plan for our utility he promptly redid the design and nothing was too much trouble.
Also found the whole team at Gillingham friendly and helpful.
Ou first new kitchen for a long while and very impressed so far with the quality of Howdens products
Thanks would definitely recommend Howdens Gillingham.
Ken &Val Newman

November 1, 2025
Unprompted review
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Hello Ken & Val,

Thank you for sharing your positive experience with us. We're delighted to hear that Liam and the team at Gillingham were able to assist you effectively and that you are impressed with the quality of our products.

Best wishes,
Todd

Rated 5 out of 5 stars

Great support.

It’s easy to be helpful when things go well, but when problems on site occur it really demonstrates how good the team at HGD are. Good coms and nothing is too much trouble to exchange or amend when site conditions force the plan to deviate. They keep an open mind, are happy to share ideas and work with you to find a solution.

November 13, 2025
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Hello there,

Thank you for your kind review and for highlighting our team's efforts to handle challenges effectively. We're pleased to hear that our communication and flexibility met your expectations.

Best wishes and have a lovely day, Aine

Rated 5 out of 5 stars

Brilliant customer service

As usual, staff at the local branch (Gillingham, Dorset) are were very helpful. Always have the basics in stock.

August 27, 2025
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Hello David, good morning

Thank you for your positive feedback. We're pleased to hear that our Gillingham Dorset branch staff were helpful and that you found the essentials in stock.

Best wishes,

Rated 5 out of 5 stars

Could not do enough for me

Could not do enough for me

June 19, 2025
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Hello Mr Malcolm Lapham,

Thank you for your kind review. We're pleased to hear that you had a positive experience with us.

Best wishes,

Rated 5 out of 5 stars

Dave Bagg is the walking god of kitchen…

Dave Bagg is the walking god of kitchen knowledge. Speak to him and you'll be in kitchen heaven and sorted in no time! Excellent.

April 4, 2025
Unprompted review
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Hello Sam,

Thank you for your kind words about Dave Bagg and your positive feedback. We're delighted to hear that you had an excellent experience with us.

Best wishes,

Rated 5 out of 5 stars

Staff being knowledgeable on products…

Staff being knowledgeable on products stocked
Pleasure to use thanks

March 21, 2025
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Hello Darren, good morning

Thank you for your kind words and for highlighting our staff's product knowledge. We're pleased to hear you had a pleasant experience with us.

Best wishes,

Rated 5 out of 5 stars

Ease and professionalism

Ease and professionalism

February 24, 2025
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Reply from Howdens - Gillingham Dorset

Good morning, It's great to read your comments. Take care and have a lovely day.

Rated 5 out of 5 stars

Always 100%

I’ve used Howdens more times than I can remember and every time they have given 100%, I wouldn’t deal with any other kitchen supplier. Their design and supply service helps my company to run smoothly which in turn helps my customers.

January 8, 2025
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Hi there SIMON JAMES WOODROW, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

Liam done a great job at designing and…

Liam done a great job at designing and arranging the delivery of my new kitchen. After having it recently fitted I am very happy with the kitchens quality and appearance!!! Thank you Liam

January 10, 2025
Unprompted review
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Thanks for leaving this 5-star review for the Howdens - Gillingham Dorset depot! All the best.

Rated 5 out of 5 stars

Good customer service

Good customer service

November 1, 2024
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Hi there Steve, It's great to read your feedback regarding our service. Take care and have a lovely day.

Rated 1 out of 5 stars

Mislead from GillinghsmAs an Account Holder in Gillinghan…

As an Account Holder in Gillinghan Dorsey I understood that an offer of either a 50% discount or a Buy-one-get-one-free was available on all new bedroom furniture until last Saturday
I spent circa £4000 in the Redruth Branch last Saturday morning only to be advised that this offer did not apply to all Howdens Branches!!
Jeremy Pontin

November 4, 2024
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Reply from Howdens - Gillingham Dorset

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 2 out of 5 stars

Got a quote from a manger

Got a quote from a manger
By the time we took the quote we were told offer not available.
Had to explain to clients which did not go down well

August 15, 2024
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Reply from Howdens - Gillingham Dorset

Thank you for bringing this matter to our attention, Graham. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 4 out of 5 stars

Delivery on time with all items

Delivery on time with all items

August 13, 2024
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Good afternoon, Thanks for leaving this 4 star review for the Howdens - Gillingham Dorset depot! Have a lovely day!

Rated 5 out of 5 stars

Good service and very friendly staff

Good service and very friendly staff

July 6, 2024
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Good morning, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a lovely day!

Rated 5 out of 5 stars

Good designer

Good designer, helpful and professional. Quick delivery. One damaged cabinet replaced soon after I reported it.

June 27, 2024
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Reply from Howdens - Gillingham Dorset

Good afternoon, Thank you for leaving this 5* rating. Take care and have a lovely day. Zara

Rated 1 out of 5 stars

If I could rate a zero I would

If I could rate a zero I would, having originally ordered a ceramic sink, tap, work top oil and three solid oak worktops which were paid for last Tuesday to be delivered to site today in Warminster as arranged and paid for , i called depot up at Lunchtime to ask what time my delivery was arriving and nothing was scheduled to be delivered at all, i had to leave the job immediately travel to Gillingham and collect my stuff. Not happy communication is non existent, and when I complained to staff it was totally ignored and not even an apology.

February 27, 2024
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Thank you for taking the time to leave this review. We're always keen to hear feedback on how we can continue to improve our business and services. Please be assured we will pass your comments to the relevant team for development considerations.

Rated 5 out of 5 stars

A good company always willing to go…

A good company always willing to go that extra mile ……always there when there’s a problem
Just wouldn’t go anywhere else

December 21, 2023
Howdens - Gillingham Dorset logo

Reply from Howdens - Gillingham Dorset

Hi, Thanks for taking the time to leave this review. All the best, Tash

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