Howdens - Glasgow Kinning Park Reviews 30

The after sales service, admittedly I was late in getting back to them but this being my second kitchen from them I was upset to be left with £140 worth of handles that were useless to me. I appreciate that today every penny saved is about survival, but it's a lot to lose. Moral of the story ... and I should have known this, as I had to replace the handles on my first kitchen too as they didn't stay the course despite being super expensive... buy your handles on Amazon!!, got 16 today for £12 ... have had them before so know they work and they look great.

Good advice and also a great deal for my daughter, really pleasant staff

Good service

Duncan has been extremely professional throughout the process; from designs, showing us various options in the showroom and organising delivery. There was also slight confusion over a couple of items, which .was immediately sorted, within minimal fuss.

Excellent reception, staff friendly and helpful

I'm a tradesmen and a customer of howdens Kinning Park and the team there are nothing short of amazing. Sean, Tam, Duncan, Magda and Willie are so polite, helpful and all offer the best advice. Keep it up troops.

Excellent designer Magda. We initially attended another branch and had issues with quote, measuring and design. Quote came back incorrect several times. Contacted Magda and attended for an appointment here. She was extremely helpful, very quick and so professional. She put us at ease instantly and fixed all previous issues easily. Would highly recommend as she is very good at her job!

We recently purchased a new kitchen from Howdens Kinning Park. From the outset, Lawrence was fantastic in his communication, enthuthiasm and creativity to ensure our new kitchen met our exacting standards. He made the entire process straight forward, and based on previous experiences with a range of other kitchen companies, we cannot recommend Lawrence and Howdens highly enough. Customer service, After Sales and attention to detail are only a few of the highlights of our experience. Would not hesitate in purchasing another kitchen from Howdens, our finished kitchen is amazing and the quality of the products from Howdens is superior to any of their competitors.

I asked three times to have someone measure for initially a utility room and will also be a kitchen later on on a house we are renovating.
Two different branches I asked and am still waiting.
I dealt with Howdens almost 20 yr ago when they opened the first Scottish branch.
The managers now are not interested!
Needless to say I will be going elsewhere in the future.

Andy director of
AW Britton Ltd

Lawrence was fantastic and designed the kitchen to exactly what we wanted. Nothing was a bother for him and he put his expertise to good use. I would recommend Lawrence to design your kitchen for you. The kitchen is beautiful and just what we wanted recommended 10/10
Veronica

purchased 3 items and found out i could get same three items accross the road for £31.00 cheaper. Went back into store to ask if you could price match and was told no. No consultation with manager. received refund and purchased items accross the road

Lawrence and Bob gave delivered a quality service leading and supporting us through the whole process,
nothing was to much bother for them and they were just a phone call away. Recommend Howdens and the Kinning Park Team.

Moved to Glasgow in December 2022 and found myself at Howdens Kinning Park looking for a kitchen. I spoke with Boab!! who was a top guy and he introduced us to Lawrence who said he would pop out the next day.
Lawrence came out measured up and designed the kitchen in 24hrs. These guys are the real deal made us feel relaxed and nothing was to much bother to them. My wife was particular in here choice but Lawrence held our hand right through the process and was only a phone call away. Kitchen arrived within 5 days start to finish customer service at its best.

Visited the branch at Kinning Park on the off chance I could get a brochure as I thought it was trade only. Spoke with Laurence who was very helpful and set up an appointment to measure my kitchen and start planning. Within a day he had designed my kitchen on computer and then allowed me to make changes that I required to ensure it was exactly what I wanted.
After making some alterations he showed me on screen what my kitchen could look like. I was very happy at this stage and have decided to order the kitchen. I've been told that everything will be in the warehouse within a fortnight. I am now in the process of getting a kitchen fitter and within the space of 3 weeks from start (not even knowing what I wanted) to finish my kitchen should be fitted and fully functioning. I'd recommend 100%.

Once the branch has sold you the kitchen they ignore you when you have any issues, I will change branch again

Very high professional customer service,and friendly and very patient in dealing With customers.

The staff at Kinning Park depot were excellent especially Lawrence. I felt that the choice and quality of the kitchen units I was looking for was much better than I excepted. I would recommend the standard of service.
The only drawback was the amount of items that were missing from our order once delivered. I had to go to other depots to collect replacements which wasn’t convenient.