We are very impressed with the service from the Hailsham branch. Charlotte has completed several designs for us & is prompt & knowledgeable if we have any queries, she’s so professional. We’ve recentl... See more
Company replied

Units F1 & F2, Ropemaker Park, South Road, BN27 3GU East Sussex, South East, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We are very impressed with the service from the Hailsham branch. Charlotte has completed several designs for us & is prompt & knowledgeable if we have any queries, she’s so professional. We’ve recentl... See more
Company replied
After deciding to have a new kitchen, our friend Grant recommended Howdens. On arriving at the Hailsham store we were met with a polite gentleman at counter. We asked if a designer could come round, &... See more
Company replied
Hailsham Howdens have always been a very helpful team, with good advise on Howden products
Company replied
We would like to say a really bit thankyou to the Manager, Neil Hinton, at Howdens branch in Hailsham East Sussex. Following our recent kitchen installation sadly there were some issues not with How... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Units F1 & F2, Ropemaker Park, South Road, BN27 3GU, East Sussex, South East, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had what I wanted polite and helpful good service

Reply from Howdens - Hailsham
Hailsham Howdens have always been a very helpful team, with good advise on Howden products

Reply from Howdens - Hailsham
We are very impressed with the service from the Hailsham branch. Charlotte has completed several designs for us & is prompt & knowledgeable if we have any queries, she’s so professional. We’ve recently been into the branch to look at other products for our build & met with the branch manager, Gavin. He was friendly, helpful and again very knowledgeable. Many other local competitors could learn a lot from the service Howdens have provided & the quality of their products is great!

Reply from Howdens - Hailsham
After deciding to have a new kitchen, our friend Grant recommended Howdens. On arriving at the Hailsham store we were met with a polite gentleman at counter. We asked if a designer could come round, & a date was made. We were told her name was Charlotte. We met Charlotte a very happy polite positive person very competent, knew exactly what we were looking for & threw in some good ideas which we hadn’t thought of. Over the past couple of weeks we have made several tweaks which gave Charlotte more workload, all of which was met with a smile & can do attitude. Revised quotes, images & plans were quickly produced. I would have absolutely no hesitation in recommending Howdens & in particular, Charlotte.

Reply from Howdens - Hailsham

Reply from Howdens - Hailsham
Have delt with Howdens for years, always the best service with very good staff. Just purchased a new kitchen from them with delivery by two helpful guys.

Reply from Howdens - Hailsham
I received a warm welcome, the staff are always happy to help and go the extra mile!

Reply from Howdens - Hailsham
The usual great service and great products from a very friendly team.

Reply from Howdens - Hailsham
Very friendly staff prompt service and what I wanted the showroom was neat and tidy and had a good range of products on show.

Reply from Howdens - Hailsham
Great customer service and great communication from the team and staff

Reply from Howdens - Hailsham

Reply from Howdens - Hailsham

Reply from Howdens - Hailsham

Reply from Howdens - Hailsham
Always friendly professional and informed staff who know there products so making every visit a pleasure and so easy to get exactly what you’re after

Reply from Howdens - Hailsham
We would like to say a really bit thankyou to the Manager, Neil Hinton, at Howdens branch in Hailsham East Sussex. Following our recent kitchen installation sadly there were some issues not with Howdens products but with the kitchen fitter who left us with some badly finished work. We called into the branch for advice about the inter grated fridge door that wasn't shutting flush. Neil offered to come to our house to have a look and couldn't have been kinder. He corrected the problem for us and also went through some of the other issues including the existing larder, and having a new door fitted with a handle that matched the other cabinet doors, this also was very badly finished. To our surprise Neil ordered for us free of charge a new door with plinth and handle for the larder and will be recommending a fitter to us to contact.
Marvellous service. We were under the impression that Howdens only deal with trades but this is not the case. Neil said it is important that the fitters they supply to need to reflect the quality products that Howdens are selling with their installation.
Neil is a credit to Howdens and has restored our faith in good customer service. Thankyou so much

Reply from Howdens - Hailsham
Fantastic service from Dan at the Cranleigh branch! 10 🌟

Reply from Howdens - Hailsham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.