Amazing support by the delivery men who did a fantastic job getting such a large and heavy item into the house!
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Unit 5, Block 2, Shenstone Trading Estate, B63 3XB Halesowen, Wales & West, GB
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Amazing support by the delivery men who did a fantastic job getting such a large and heavy item into the house!
Company replied
The team at Halesowen are welcoming and helpful in any situation. Oliver who designed our Kitchen was efficient and understood what we was looking for in our kitchen. When viewing the designs, Oli... See more
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From the start, Darren @Halesowen Howdens, has helped to sort out some issues that were initially caused by someone else. He was so accommodating and really quick to reply on additional orders. The fi... See more
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I have used howdens for many years for joinery supplies for my business. i find the products to be a decent quality and standard at a fair and reasonable price. Most importantly i can not recommend t... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Unit 5, Block 2, Shenstone Trading Estate, B63 3XB, Halesowen, Wales & West, United Kingdom
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From the start, Darren @Halesowen Howdens, has helped to sort out some issues that were initially caused by someone else. He was so accommodating and really quick to reply on additional orders. The finish that we achieved was down to his superb customer service and support and we are very grateful for his help. We went with the Hockley Textures stone, copper profile trim, Oake and Grey herringbone flooring, Lennox black bifold and hall doors. Orders were all timely, delivered as promised and additional items sourced quickly. Communication was excellent. Would highly recommend.

Reply from Howdens - Halesowen
Halesowen is a great branch, helpful friendly and knowledgeable staff. Hassle free professional service, highly recommended.

Reply from Howdens - Halesowen
Extremely disappointed with the customer service. I definitely won't be shopping with Howdens ever again.

Reply from Howdens - Halesowen
Apparently after a visit to your Halesowen branch today I was advised you’ve never sold skirting board, architrave or door handles / locks. Nor can you advise where to try locally! Oh and my account is setup in this branch I would need to go Stourbridge? I live in Halesowen, my business is in Halesowen and have had a trade account for years buying skirting etc. total rubbish service and customer care

Reply from Howdens - Halesowen
Always lack of drawings.
Marked this issue last year ,problem still present.

Reply from Howdens - Halesowen
i have been having good services, especially my branch, good cheerful professional service
thank you

Reply from Howdens - Halesowen
Sarah at halesowen howdens as done is proud as expected excellent service

Reply from Howdens - Halesowen
Very helpful team at Halesowen and the quality of the products ive bought are second to none as you would expect.

Reply from Howdens - Halesowen
I've found all the staff very helpful but prices are high for trade and no way you can make anything on supply, no way anyone would have the kitchens if didn't give them at trade price, also no howdens handouts such as screws tool bags or router jigs. Very disappointed as no way can fit with screws supplied. Over the years fitted many howdens kitchens both personally and through contractors I've subbed to always found them well priced till now and decent freebies, staff all excellent with any problems.

Reply from Howdens - Halesowen
It has to be ok for me to return this many times, surely? Another kitchen, ordered midweek, and fully fitted a week later. What else is there to say when the truth is so simple?
This is just hassle free shopping from start to finish.
If you have read my other reviews and wonder why so many, it’s because I keep buying kitchens from Howdens. I do use other suppliers, lots of them, but you just don’t get this kind of service anywhere else, (unless you’re spending £25K+), and then your basically buying a smile off someone that doesn’t really like you! That’s the reality of it.
It’s local, it’s convenient, it’s highly competitive and it’s got a heck of a lot more than just kitchens in stock! Take look

Reply from Howdens - Halesowen
Flat pack kitchen.
Good value products and customer very pleased.
However did receive one damaged door and had a package missing.
All sorted in the end but can still improve

Reply from Howdens - Halesowen
Ordered materials to collect when arrived missing items now I have to explain to customer why I can’t finish off the job this happens regular and Howdens have nerve to call to see if I require anything moving account to another branch see if they are different

Reply from Howdens - Halesowen
I wouldn’t even give you 1 star if there was the option for less you’d definitely be getting that. You eventually supplied my customer with what they wanted but not after endless phone calls to find out what was going on. The sheer lack of care and customer service was disgusting

Reply from Howdens - Halesowen

Reply from Howdens - Halesowen
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