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Howdens - Halifax Reviews 60

TrustScore 4.5 out of 5

4.5

Pellon Lane, Halifax, West Yorkshire, HX1 5QN West Yorkshire, North East, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Took daughter to shop/ depot , friendly staff and helpful. Purchased three doors plus door furniture, ordered on Monday, available for collection by Thursday, all good, big thanks, plus yard staff h... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a new composite door and some engineered oak flooring from Howdens in Halifax. I wanted to leave a review as I had a really fantastic experience and can't recommend them highly e... See more

Company replied

Rated 5 out of 5 stars

Firstly made a call, got the prices and checked the stock. In to Depot, got a coffee (free)Ben the man, booked them out. Through the door into the warehouse Met by Franny with a smile and my goo... See more

Company replied

Rated 5 out of 5 stars

I was served by Paul the manager he was very helpful and polite. He helped my wife my sister and me choose the kitchen we were after. Mandy and rob were also very professional in their work.Forain the... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Pellon Lane, Halifax, West Yorkshire, HX1 5QN, West Yorkshire, North East, United Kingdom

  • 01422 341 818

4.5

Excellent

TrustScore 4.5 out of 5

60 reviews

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Rated 5 out of 5 stars

Howdens products and service always…

Howdens products and service always live up to expectations. Products usually in stock at the depot, and if not they are there next day.

November 9, 2023
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Reply from Howdens - Halifax

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Always helpful

Always helpful. However, a little lacking in full product knowledge.
I was sold fridge/freezer vents and plinth board bottom seal strips that simply would not fit. Clearly intended for 16mm board whereas the board supplied to me (full wrap) is 18mm. Had to return the strip and router shape the board to accept the vents. Time is money! Surely, staff should be aware of the issue.

April 28, 2023
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Reply from Howdens - Halifax

Hi, Thank you for taking the time to leave this review- we will share your comments internally. All the best, Tash.

Rated 5 out of 5 stars

Have been using Howdens for 20 years…

Have been using Howdens for 20 years always got what you need when you need it, superb customer service in Halifax 👍

April 6, 2023
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Reply from Howdens - Halifax

Hi, Thanks for leaving this 5 star review for the Howdens - Halifax depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Very Happy!

I recently purchased a new composite door and some engineered oak flooring from Howdens in Halifax. I wanted to leave a review as I had a really fantastic experience and can't recommend them highly enough.
I thought the products were great value and the team were all so friendly and helpful. A big thank you from me for a top quality service!

February 10, 2023
Unprompted review
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Reply from Howdens - Halifax

Hi Cecelia, Thanks for leaving this 5 star review for the Howdens – Halifax depot! Take care and have a lovely day, Tash.

Rated 1 out of 5 stars

Poor customer care

I used Howdens for a kitchen for a bungalow.This was recommended by my builder. My experience from the sales team has been very unsatisfactory and to be honest poor. I was supposed to get a site visit to discuss and measure my kitchen, the sales person turned up without booking an appointment measured up without any discussion. I then spent a whole morning going through a cad design got two alternatives went away to decide on which one telephoned backed placed order only for them to send the opposite and wrong flooring,this happened before Xmas there are items missing from my kitchen units that still haven’t been supplied and the manager was supposed to be coming out to site several times but didn’t show up. My builder has spent many hours but keeps being fobbed off.The last straw was when they outright lied saying the kitchen I had ordered couldn’t have the internal storage fittings because it is discontinued.This is a lie as it is the door fronts that are discontinued.
I don’t have any issues with quality of my kitchen, just the lack of professionalism and customer care from this stores sales and management team.

February 3, 2023
Unprompted review
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Reply from Howdens - Halifax

Thank you for bringing this matter to our attention. Please be assured we will raise your comments with the Halifax depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 4 out of 5 stars

New Kitchen

Very happy with the process of designing and delivery of the kitchen. Very attentive staff and nothing was too much trouble. Very happy with the design from Faron, he was very knowledgable and brought his ideas and mine together to create a great design. The one issue I did have though was the amount of damaged items that arrived. I noticed at least half a dozen defected items which isn't good enough especially when I was having the kitchen fitted on a weekend and the branch was closed. They did replace the damaged items with no problem however this was an inconvenience.

October 7, 2022
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Reply from Howdens - Halifax

Hello, Thanks for reviewing our Howdens - Halifax depot. Please be assured we will share your comments internally for the relevant teams acknowledgment. Best wishes, Tash

Rated 5 out of 5 stars

Halifax Howdens - Nothing too much trouble

After having our Howdens kitchen fitted earlier this year we decided recently to order a quartz splashback to match the worktops. Lauren and Vicky at the Halifax branch organised this really efficiently and fast. Nothing was too much trouble. The chaps who came to fit the splashback from Howdens did an excellent job with no mess at all. We love our new kitchen which was fitted by Steve Broadhurst, kitchen fitter.

August 3, 2022
Unprompted review
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Reply from Howdens - Halifax

Good afternoon, Thanks for leaving this 5 star review for the Howdens – Halifax depot! Have a lovely day! Tash.

Rated 1 out of 5 stars

Terrible service

June 28, 2022
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Reply from Howdens - Halifax

Good afternoon, it would be helpful if you could email us with some details of why you’ve been dissatisfied with your experience at the Halifax depot to reviews@howdens.com so that we can help further and continue improving our services. All the best

Rated 5 out of 5 stars

Needed new kitchen cabinets with doors…

Needed new kitchen cabinets with doors and a new worktop top, howdens had just what I wanted, a really good build quality and a fair price and they gave great customer service, so bonus there, I can't fault them in any way, top guys (and girls).

June 15, 2022
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Reply from Howdens - Halifax

Good afternoon, Thanks for reviewing our Howdens – Halifax depot. It's great to read your comments. Best wishes, Tash

Rated 2 out of 5 stars

Less than pleased

Went into store to purchase several items and check about who to contact with regards to a kitchen measure. I got the information Required. However the purchased items weren’t at the advertised price. I s that legal?

June 8, 2022
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Reply from Howdens - Halifax

Hi David, Thank you for bringing this matter to our attention. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can help further.

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