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Howdens - Hamilton Reviews 36

TrustScore 4.5 out of 5

4.5

Unit 1, Dalziel Court, Hillhouse Industrial Estate, ML3 9SN Hamilton, Scotland, GB


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Rated 5 out of 5 stars

Chris from the design team, has been very helpful with planning a new kitchen design. His technical skills, speed and accuracy has made the process so much quicker.

Company replied

Rated 5 out of 5 stars

Great customer service from Nathan and rest of team , always good advice and support from start to finish from all the staff

Company replied

Rated 5 out of 5 stars

Great experience from initial contact through to finished kitchen. Highly delighted with a totaly professional and high quality job.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Dalziel Court, Hillhouse Industrial Estate, ML3 9SN, Hamilton, Scotland, United Kingdom

  • 01698 207 328

4.5

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

Professional and reliable.

Very friendly and helpful advice for costings, materials and ordering.

April 16, 2025
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Reply from Howdens - Hamilton

Hello Tim,

Thank you for your kind words and for taking the time to share your experience. We're pleased to hear that you found our advice on costings, materials, and ordering helpful.

Best wishes,

Rated 5 out of 5 stars

Great customer service

Great customer service, no problems whatsoever with order and delivery service

October 10, 2024
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Reply from Howdens - Hamilton

Good morning Martin Michael, It's great to read your feedback regarding our service. We hope to see you again soon.

Rated 1 out of 5 stars

Order incomplete and items were wrongly…

Order incomplete and items were wrongly ordered and had to be returned and replaced.

August 6, 2024
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Reply from Howdens - Hamilton

Thank you for your feedback. We would be keen to hear more detail on the issues you have experienced so that we can share this with the relevant teams internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Quick service and good prices

Quick service and good prices

July 31, 2024
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Reply from Howdens - Hamilton

Good afternoon Robert, Thank you for leaving this 5* rating, It's great to read your feedback regarding our service! All the best, Alan.

Rated 5 out of 5 stars

Beautiful kitchen.

Great experience from initial contact through to finished kitchen. Highly delighted with a totaly professional and high quality job.

June 25, 2024
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Reply from Howdens - Hamilton

Good morning Terence, Thanks for leaving this 5 star review for the Howdens - Hamilton depot! It's great to hear that you had such a positive experience. Have a lovely day!

Rated 1 out of 5 stars

I would suggest you dont use Howdens…

I would suggest you dont use Howdens Hamilton. They have no customer care,never phone you back, really poorly managed. They have issued a bill of a high amount (in which took over 2 months after job finished for us to be aware of) but we requested a break down if how this was made up. They supplied credits and invoices but still unable to understand the make up of this cost. I have had countless calls with management to understand this breakdown but they require the payment first. At my wits end as they really have no clue of what is going on. I would suggest using another near by Howdens and stay clear of the Hamilton branch. 0 stars if possible

August 29, 2023
Unprompted review
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Reply from Howdens - Hamilton

Good morning, sorry to hear you have been disappointed by your experience with Howden. It would be helpful if you could email us with your contact details, account name/number, and confirmation of the depot in question to reviews@howdens.com so that we can help further.

Rated 1 out of 5 stars

HORRENDOUS

HORRENDOUS. Avoid like the plague!! They are quick to take your money and then forget about you afterwards. Their aftercare is non existent. 5wks after reporting a faulty washing machine and still ongoing. It's a shame too as we love our kitchen. After all this we are refused any form of compensation.

February 9, 2023
Unprompted review
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Reply from Howdens - Hamilton

Hi Steven, we have been advised that this matter has already been investigated and a final response has been provided by Customer Services. Should you have any further queries, we can only recommend you seek your own independent advice.

Rated 5 out of 5 stars

Very happy with the kitchen

Very happy with the kitchen, and they price matched the kitchen i was quoted from b and q.

September 29, 2022
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Reply from Howdens - Hamilton

Hello, Thanks for reviewing our Howdens – Hamilton depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Good branch

Good branch! helpful, friendly staff

June 30, 2022
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Reply from Howdens - Hamilton

Good morning, Thanks for leaving this positive review. Best wishes, Tash

Rated 1 out of 5 stars

Good service from local Hamilton…

Good service from local Hamilton branch.
Absolute useless. Service from their supply chain.
3 weeks in middle of job and still waiting on items.

June 3, 2022
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Reply from Howdens - Hamilton

Thank you for bringing this matter to our attention, George. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can help further. All the best

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