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Howdens - Hawick Reviews 38

TrustScore 4.5 out of 5

4.4

Unit 5, Burnfoot Industrial Estate, Hawick, TD9 8RJ Roxburghshire, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Bought a couple of great products reduced speedy service from the Hawick branch

Company replied

Rated 5 out of 5 stars

Customer service was excellent, my order was ready to pick up when I arrived and the goods were loaded into my trailer by the staff.

Company replied

Rated 5 out of 5 stars

Professional staff and a quick efficient delivery to the depot for collection once the design was agreed

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 5, Burnfoot Industrial Estate, Hawick, TD9 8RJ, Roxburghshire, Scotland, United Kingdom

  • 01450 342 000

4.4

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 5 out of 5 stars

Nice Branch to deal with

Bought a couple of great products reduced speedy service from the Hawick branch

April 27, 2026
Howdens - Hawick logo

Reply from Howdens - Hawick

Hello RB,

Thank you for your positive feedback and for choosing Howdens - Hawick.

Best wishes, Alexandra

Rated 4 out of 5 stars

Brookfield

Helpful information about the kitchen and good advice

October 31, 2025
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Reply from Howdens - Hawick

Hello MALCOLM RAE KERR, Thanks for leaving this 4 star review for the Howdens - Hawick depot! All the best, Alexandra

Rated 5 out of 5 stars

Extremely happy with service the…

Extremely happy with service the customer service is out of this world and helpful

March 31, 2025
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Reply from Howdens - Hawick

Hello Dominic, good morning

Thank you for your kind words and for sharing your positive experience with our customer service. We're delighted to hear that you are extremely happy with the service provided.

Best wishes,

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff, easy to deal with and very professional service.

July 2, 2024
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Reply from Howdens - Hawick

Good morning, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. All the best.

Rated 1 out of 5 stars

Better contact from branch would be appreciated.

Still don’t have complete kitchen delivered after a week and a half. Kitchen plan was wrong. No contact from Howdens after mistake was discovered thus I have been living in a building site for two weeks

July 6, 2024
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Reply from Howdens - Hawick

We're sorry you have been disappointed by your experience, Stewart. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. Many thanks.

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent, my order was ready to pick up when I arrived and the goods were loaded into my trailer by the staff.

June 2, 2023
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Reply from Howdens - Hawick

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Professional staff and a quick…

Professional staff and a quick efficient delivery to the depot for collection once the design was agreed

May 25, 2023
Howdens - Hawick logo

Reply from Howdens - Hawick

Hi, Thanks for leaving this 5 star review for the Howdens - Hawick depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Helpful staff

Helpful, friendly staff, good selection of products at competitive prices. Most items in stock or quickly obtained if not.

August 21, 2022
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Reply from Howdens - Hawick

Hello, Thanks for reviewing our Howdens – Hawick depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Very helpful

March 23, 2022
Howdens - Hawick logo

Reply from Howdens - Hawick

Hi June, Thanks for leaving this positive review. All the best, Tash.

Rated 5 out of 5 stars

bits and bobs

Just popped in for a few bits and bobs, great service as usual

March 15, 2022
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Reply from Howdens - Hawick

Hello William, Thanks for reviewing our Howdens – Hawick depot. Have a great day, Tash.

Rated 5 out of 5 stars

Very good and helpful.know there…

Very good and helpful.know there stuff.and a very good personal touch

January 21, 2022
Howdens - Hawick logo

Reply from Howdens - Hawick

Good morning Ken, thank you for leaving a 5* review. We're sure that the team at the Hawick depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Query with my account

Query with my account , but rectified quick great service

November 26, 2021
Howdens - Hawick logo

Reply from Howdens - Hawick

Hi. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Ellie.

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