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Howdens - Holmes Chapel Reviews 27

TrustScore 4.5 out of 5

4.3

Unit A3, Manor Point Business Park, Manor Lane, CW4 8GL Cheshire, North West, GB


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Rated 5 out of 5 stars

Great experience from Holmes Chapel branch. Nothing was too much trouble and Lucy was great with helping us with our design and making as many amendments as needed! We are in love with how our kitchen... See more

Company replied

Rated 5 out of 5 stars

We have been impressed with Howdens Holmes Chapel from beginning to end with the advice, design, planning, supply and quality of our new kitchen. The whole design process was worked around stru... See more

Company replied

Rated 5 out of 5 stars

Great attention from Carol at Howdens Holmes Chapel. Carol spent a lot of time making sure that the products that I required were correct notwithstanding that I was being very particular. Well done... See more

Company replied

Rated 5 out of 5 stars

Yet again ‘Great’ support from Lucy and Mark. Always helpful - particularly understanding with any planning mistakes by yours truly! Thanks again - highly recommend. Andy.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit A3, Manor Point Business Park, Manor Lane, CW4 8GL, Cheshire, North West, United Kingdom

  • 01477 560 000

4.3

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Great Service

February 23, 2026
Howdens - Holmes Chapel logo

Reply from Howdens - Holmes Chapel

Hello,

Thank you for your review and for rating us 5 stars.

Best wishes, Alexandra

Rated 1 out of 5 stars

Terrible Customer Service.

Howdens have failed to respond to a complaint raised by my 78 year old father and he has been left with no option but to take Howdens to court for miss selling flooring. The floor is now unsafe and they have done nothing to fix the issue.

Contacted Howdens as requested on the same day and have still not even received an acknowledgment of my complaint. If I could give zero stars I would.

July 1, 2025
Unprompted review
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Reply from Howdens - Holmes Chapel

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Happy staff and very helpful staff

Happy staff and very helpful staff

March 17, 2025
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Reply from Howdens - Holmes Chapel

Hello Andy,

Thank you for your kind words and for taking the time to share your experience. We're pleased to hear that our staff were helpful during your visit.

Best wishes,

Rated 5 out of 5 stars

Very professional Polite and excellent…

Very professional Polite and excellent service

March 4, 2025
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Reply from Howdens - Holmes Chapel

Hello Mr Peter Luke,

Thank you for your kind words and for taking the time to leave a review. We're pleased to hear that you found our service professional and polite.

Best wishes,
The Howdens - Holmes Chapel Team

Rated 5 out of 5 stars

Wonderful Holmes Chapel Howdens

We have been impressed with Howdens Holmes Chapel from beginning to end with the advice, design, planning, supply and quality of our new kitchen.
The whole design process was worked around structural building work and the advice and foresight given by Sharon, the designer, has been the best! Home visits, design ideas and frequent changes of mind ( yes there were lots of them!!) were all met with the most helpful, no bother attitude. We truly appreciated the flair Sharon put into her design.
We were always met with a welcome by all of the staff in the branch and Lucy, the manager should also be praised for her full communicative and efficient input. Every member of staff we encountered were both efficient and professional.
The kitchen itself we love and the whole experience has been made less stressful using the most excellent Holmes Chapel Howdens. We would not hesitate to recommend.
Watch out Sharon it's the lounge next !!!!!!
Thank you all.

November 20, 2024
Unprompted review
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Reply from Howdens - Holmes Chapel

Hi there, It's great to hear that you had such a positive experience. Take care and have a lovely day.

Rated 5 out of 5 stars

Kitchen design.

Sharon and Lucy listened and helped me with my kitchen. Thank you.

November 2, 2024
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Reply from Howdens - Holmes Chapel

Good morning Mrs Ikin, that is really good to hear. Take care and have a lovely day.

Rated 5 out of 5 stars

Great experience from Holmes Chapel…

Great experience from Holmes Chapel branch. Nothing was too much trouble and Lucy was great with helping us with our design and making as many amendments as needed! We are in love with how our kitchen looks and it has been a stress free process throughout as everything was handled perfectly. Definitely would recommend.

October 10, 2024
Unprompted review
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Reply from Howdens - Holmes Chapel

Good afternoon Rachel, we are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

Well done from Carol at Howdens Holmes Chapel

Great attention from Carol at Howdens Holmes Chapel.
Carol spent a lot of time making sure that the products that I required were correct notwithstanding that I was being very particular.
Well done Carol.

August 5, 2024
Unprompted review
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Reply from Howdens - Holmes Chapel

Hi Richard Cooper, I am sure the team will be pleased to read your kind words! Have a lovely day!

Rated 5 out of 5 stars

Jo at Holmes Chapel

Jo at Holmes Chapel, was experienced, helpful and very patient.

October 20, 2023
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Reply from Howdens - Holmes Chapel

Hi, Thanks for leaving this 5 star review for the Howdens - Holmes Chapel depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Yet again ‘Great’ support from Lucy and…

Yet again ‘Great’ support from Lucy and Mark. Always helpful - particularly understanding with any planning mistakes by yours truly!
Thanks again - highly recommend. Andy.

September 20, 2023
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Reply from Howdens - Holmes Chapel

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

All staff were very courteous

All staff were very courteous, helpful and professional.
Product quality excellent.
Service outstanding.

August 9, 2023
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Reply from Howdens - Holmes Chapel

Hi, Thanks for leaving this 5 star review for the Howdens - Holmes Chapel depot! Best wishes, Tash

Rated 5 out of 5 stars

From the initial visit on site to…

From the initial visit on site to purchasing the kitchen,Jo the kitchen designer was as always a pleasure to work with,very knowledgeable,great communication and came in on budget.I have used Howdens many time now and will continue to do so!

August 9, 2023
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Reply from Howdens - Holmes Chapel

Hi, Thanks for leaving this 5 star review for the Howdens - Holmes Chapel depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Howdens: New Kitchen Feb 2023

Howdens designed and delivered my fabulous new kitchen in February this year (2023). The process was simple, friendly, flexible and enjoyable. Unreservedly recommend them.

February 2, 2023
Unprompted review
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Reply from Howdens - Holmes Chapel

Hi, Thanks for leaving this positive review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

All ways great service from Holmes …

All ways great service from Holmes Chapel store

December 22, 2022
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Reply from Howdens - Holmes Chapel

Hello, Thank you for taking the time to leave this review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Great staff helpful

Great staff helpful, constructive and practical in their advice.

November 22, 2022
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Reply from Howdens - Holmes Chapel

Hello, Thanks for reviewing our Howdens – Holmes Chapel depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Lucy was very helpful and…

Lucy was very helpful and knowledgeable. She provided excellent service in a friendly and professional manner. I would highly recommend her and Howdens Holmes Chapel.

October 27, 2022
Howdens - Holmes Chapel logo

Reply from Howdens - Holmes Chapel

Hi, Thanks for reviewing our Howdens - Holmes Chapel depot. Take care and have a lovely day, Tash.

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