Ricardo and the staff at Ilford Howdens were very helpful in the purchase of my new kitchen. Ricardo was polite, courteous and very professional from when he came to the house and took the necessary m... See more
Company replied

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Ricardo and the staff at Ilford Howdens were very helpful in the purchase of my new kitchen. Ricardo was polite, courteous and very professional from when he came to the house and took the necessary m... See more
Company replied
Miss Navneet helped me beyond the limits.she got deep knowledge about products and services.Brilliant Service.
Company replied
Howdens Ilford dealt with my purchase and were excellent from start to finish. Jigna runs a professional operation and leads from the front, with a team that support her. Also, special mention to Amit... See more
Company replied
Good customer service at the front counter and staff at back in yard and always on point which product I’m looking for
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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350 - 362 High Road, Ilford, Essex, IG1 1QP, Essex, London, United Kingdom
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Have good customer service and easy to dealt with all matter regarding account opening

Reply from Howdens - Ilford
We had fantastic service from beginning to end, the teams at Howdens - Ilford are fantastic. Ricardo provided a brilliant service on site and Gary Singh was extremely helpful instore. I would recommend 100%.

Reply from Howdens - Ilford
My experience in the Ilford store has always been that the customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time.” “I was completely impressed with their friendly personal and professionalism and customer service of all members of staff” “The ambiance in the Ilford store is always inviting and comfortable.”

Reply from Howdens - Ilford
The Howdens staff at Ilford branch are very good and helpful,they are always happy to make customers welcome and advising them of their needs

Reply from Howdens - Ilford
Large verity professional staff

Reply from Howdens - Ilford

Reply from Howdens - Ilford
Howdens Ilford dealt with my purchase and were excellent from start to finish. Jigna runs a professional operation and leads from the front, with a team that support her. Also, special mention to Amit - a "people-person" in every sense of the word - efficient, lively and very personable. Howdens Ilford delivers first-class customer service and are problem solvers, should the need arise. Great work also from Pete, Jack and Brahma. I found him a pleasure to with and in short, they are reliable, organized and professionals in all aspects of their work.

Reply from Howdens - Ilford
Amazing Staff always willing to help never too busy to give advice. Feels more like going to a family business for service.

Reply from Howdens - Ilford
Top service good price always friendly 100% recommend one of the best in kitchens.

Reply from Howdens - Ilford
very good customer service ricado is best kitchen designer alway go there . Recommend

Reply from Howdens - Ilford
Ilford store - rubbish!!!
Had a previous account with them but as nothing purchased in past 6 months they closed it without my knowledge!
Went to Ilford branch to purchase kitchen Bosch appliances, hob, oven, hood and sink.
No one could be bothered to assist. Said I didn’t have an account so completed a new form. I said I needed items today which they had all of this in stock.
Bizarrely told me to come back in 2 hours to ‘hope’ my account may be opened!!!
I asked them to call me but of course no one bothered!
Waste of time so went to currys which was much much cheaper for same appliances with delivery tomorrow on a Sunday!!!
Have another 3 kitchens to fit, will not use Howdens again!!!
Update - 02/05/24
Having received an email from Kerry Walker three weeks ago I provided my details to set up an account which has still not been done. Have followed this up with a further seven emails to Kerry Walker and still no account number.
Got an email from Navjeet from the Ilford branch saying they were trying to get in contact with me by my mobile, however I have had no missed calls, no caller ID or no withheld numbers!!!
This company are a joke and clearly do not want my custom. I wanted to purchase 3 kitchens, 12 fire doors and loads of other items.
Howdens loss is another company’s gain.
What a bunch of lazy jokers!!!

Reply from Howdens - Ilford
Very happy with the service offered and good value for money.

Reply from Howdens - Ilford
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