I arrived twenty minutes before closure which in normal circumstances anyone looking to get home would have been in melt down” But no the guy on duty could not have been more helpful” he had to move q... See more
Company replied

Unit 41, Cranes Business Centre, Cranes Boulevard, IP3 9SQ Ipswich, East Anglia, GB
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I arrived twenty minutes before closure which in normal circumstances anyone looking to get home would have been in melt down” But no the guy on duty could not have been more helpful” he had to move q... See more
Company replied
Howdens kitchens are great and we now know that their consultants are of the same standard. Kyan at the Ipswich branch really went the extra mile to be helpful, knows the product extensively and was... See more
Company replied
Howdens Ipswich south I went into the above store following being let down on some flooring. The staff were really lovely and went over and above to accommodate my requirements. Plus also Making s... See more
Company replied
We have used Howdens South Ipswich for two kitchens so far and will most definitely be using them again. What a super company to deal with. Excellent range of kitchens to choose from, good pricing a... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 41, Cranes Business Centre, Cranes Boulevard, IP3 9SQ, Ipswich, East Anglia, United Kingdom
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Reply from Howdens - Ipswich South
Good stuff members and always very helpful!

Reply from Howdens - Ipswich South
I must say I was very impressed with the new depot. The team was amazing here at Howdens they really helped me a lot. There was a lovely lady called Lucy her customer service was top notch. A very friendly environment to come to thank you guys!

Reply from Howdens - Ipswich South
Great customer service equals great experience as a customer !
The company is doing great in recruiting members like Ms Lucy Lawless who provided a tailored and professional care.
Skills harder to come by nowadays, more than one could think.

Reply from Howdens - Ipswich South
Very easy team of people to deal with and very good attitude towards me as a customer and also towards my clients.
Always try to get anything I need sorted out even at very short notice!!
I really can’t fault them at all ☺️
Very friendly and efficient!!!

Reply from Howdens - Ipswich South
My Customer was greeted by Mathew who went through all of their requirements and spent some good time going over all the details and the customer chose Howdens over other quotes for really good service

Reply from Howdens - Ipswich South
This time was much better than last time . More professional.
Hope will be the same next time or even better .
Thanks Kyan , Lucy and team .😊.

Reply from Howdens - Ipswich South
Firstly the plan & design didn't work, requiring an amendment whilst on site which delayed works waiting for new cabinets.
Incorrectly supplied drawer units (misread codes), incorrect handles and parts our Customer had to make 4 journeys to replace and/or collect, a journey of over 40 miles!!
We had to build a cabinet around a soil pipe, but no back board was supplied to cover - even though it was clearly shown on the drawings.
The purpose built chimney was designed into the layout with what the Customer thought was going to have a decorative shelf with cornice onto which ornaments could be placed. We were supplied with a cabinet cornice and plinth !!!!
As you can imagine this has cost us in lost time and annoyed the Customer who has acted as a Taxi service.

Reply from Howdens - Ipswich South
Always a very good visit. The team , especially Lucy, never let's me down, always gets the correct oarts, or arranges collection at a nearby depot if not in stock but 9 times out of 10 they have the items there

Reply from Howdens - Ipswich South
The quality of service from Ipswich South is outstanding and the staff do their upmost to make sure all my materials are ready for collection on the day i ask.

Reply from Howdens - Ipswich South

Reply from Howdens - Ipswich South
Very good everything was there and no damage to parts
Nice touch supply of silicone glues etc

Reply from Howdens - Ipswich South
Review for Ipswich South Depot. We had unfortunately experienced quite a catalogue of issues at this branch throughout the period from ordering a new kitchen through to delivery, and also during the fitting and snagging period when needing some replacement items, and at times we’ve felt customer service was lacking, hence the star rating given. This is a shame given that the product is very good quality and itself is worth 4 or even 5 stars. To be fair to Howdens, issues have been addressed and resolved once the manager, and more recently the assistant manager, have stepped in and our concerns have been resolved to our satisfaction. Going forward it would be great to see an improved standard level of customer service at this branch so customers feel valued, get a more enjoyable and positive experience and are left with with a much better impression of a company that actually sells a very good quality and well priced product.

Reply from Howdens - Ipswich South
Friendly, helpful - excellent service and products as always! - Thank you

Reply from Howdens - Ipswich South
I’ve used Howdens Ipswich South on a few occasions now. Manager Gavin and his team are a pleasure to deal with. Quality products and a superb service. Thanks guys 👍🏻

Reply from Howdens - Ipswich South
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