Pat on the back to Howdens Kitchens Irvine Ayrshire..my 2.5 year old Lamona double oven fan stopped working ...phoned Howdens Monday about 11am ..it was dealt with immediately. The fault was passed... See more
Company replied

Units 13 &15 , Telford Place, South Newmoor Industrial Estate, KA11 4HW Irvine, Scotland, GB
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Pat on the back to Howdens Kitchens Irvine Ayrshire..my 2.5 year old Lamona double oven fan stopped working ...phoned Howdens Monday about 11am ..it was dealt with immediately. The fault was passed... See more
Company replied
Knowledgeable staff make you feel welcome as soon as you walk through the door, even when really busy will acknowledge you are there and get assistance asap. Also very helpful in assisting you in c... See more
Company replied
Thank you to Robyn and all the staff at Howdens in Irvine, I couldn’t be happier with my new kitchen.
I recently purchased a full kitchen from Howdens in Irvine and the experience was first class from start to finish. The designer, Gary, visited me at home to take measurements and discuss options. He... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Units 13 &15 , Telford Place, South Newmoor Industrial Estate, KA11 4HW, Irvine, Scotland, United Kingdom
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I would just like to say a big thank you for the first class customer service I received by Harry at Howdens in Irvine. There was a mis-communication with my order and Harry dropped off a part for my order after the courier was late delivering it. Great Customer service and it was very much appreciated.

Reply from Howdens - Irvine

Reply from Howdens - Irvine
Thanks for the service provided. No complaints so far!

Reply from Howdens - Irvine
Friendly helpful staff. Any issues quickly resolved. More professional and reliable than any of the competition

Reply from Howdens - Irvine
The kitchen designer wasn't interested from the minute she visited the customer. She had no input whatsoever with ideas of design, when she did the design the layout didn't work once the kitchen was on site and we ended up putting it back to the original layout meaning that the altered plumbing and electrics had to be re-done back to original which obviously cost extra. The mistake in the layout caused a delay of a day meaning the plumber/electrician had to be rearranged and because of their workload it was over a week before they could return meaning the client was without a functioning kitchen for nearly 3 weeks. The customer was given the quote for the kitchen before consulting myself ( so much for trade only....!) The under unit lighting was missed out from the quote and the customer was advised to get the electrician to supply as it would work out cheaper! Customer was also advised to purchase the white goods elsewhere. I could go on and on..... Absolutely disgusted with the whole thing having dealt with various Howden branches over the years. G.Hewitt

Reply from Howdens - Irvine
Staff very efficient, knowledgeable and helpful. Harry at Irvine in particular does an amazing job

Reply from Howdens - Irvine
Staff helpful and friendly, items provided fast and efficiently. Good products at reasonable prices

Reply from Howdens - Irvine
Nick opened my account to start with and I thank him for that after I forgot my new Buisness name. Haha. After which all items I ordered with him were delivered spot on with no issues. Defo recommended howdens Irvine to all my customers. Top rate service from all. And all staff I’ve dealt with are very polite. 👍

Reply from Howdens - Irvine
I was doing some work on my Daughters house in Stewarton
And was in need of some replacement fascia and skirting boards.
I live in Foyers near Inverness and had an account with Howdens some years ago when building a house in Foyers
I Phoned the Kilmarnock branch but no one would answer? so I phoned the Irvine branch and Brian answered, he was able to arrange a meeting for me with Harry who was in charge of the Customer Accounts.
When I arrived at the Irvine branch i was greeted by Brian and Harry, they managed to set up a new account for me within an hour, and also delivered the shirting and fascias to my daughters house the same day Brilliant service from a team at the top of there game

Reply from Howdens - Irvine
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