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Howdens - Keynsham Reviews 31

TrustScore 4.5 out of 5

4.6

Unit 3, Ashmead Industrial Estate, Ashmead Road, BS31 1TU Bristol, South West, GB


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Rated 5 out of 5 stars

Great service from Sarah at the Keynsham branch. We purchased replacement doors and worktops. Sarah spent a lot of time helping us work out exactly what we needed. So knowledgeable and helpful. We ma... See more

Company replied

Rated 5 out of 5 stars

Yet again fantastic service from Jack on the counter his knowledge is breathtaking. Also Tom and Liv are so helpful, going above and beyond to make sure the whole process is effortless. If there is a... See more

Company replied

Rated 5 out of 5 stars

Always a great experience at Keynsham! It’s the great people there that make the difference, Rosie - designer has always produced good designs in a timely manner. Sarah and Simon - friendly, accurate... See more

Company replied

Rated 5 out of 5 stars

We had a lovely experience with Howdens. We were let down by another supplier and when I told the brilliant Sarah what had happened to us , she got over a quote the same day. She really went above and... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3, Ashmead Industrial Estate, Ashmead Road, BS31 1TU, Bristol, South West, United Kingdom

  • 0117 986 4693

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 5 out of 5 stars

Great service

Great service, fast and knowledgeable.

March 30, 2026
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hello Berkeley Property Maintenance,

Thank you for your kind words and for taking the time to leave us a review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Always a great experience at Keynsham

Always a great experience at Keynsham! It’s the great people there that make the difference, Rosie - designer has always produced good designs in a timely manner. Sarah and Simon - friendly, accurate and responsive. Overall it’s the good communication that sets this branch from others ,this is the main reason I moved my account away from others.

July 3, 2025
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hello Simon,

Thank you for your kind words and for highlighting the efforts of Rosie, Sarah, and Simon. We're pleased to hear that our team's communication and service have made a positive impact on your experience with us.

Best wishes,

Rated 5 out of 5 stars

Sarah is a credit to your Team

Great service from Sarah at the Keynsham branch. We purchased replacement doors and worktops. Sarah spent a lot of time helping us work out exactly what we needed. So knowledgeable and helpful. We made several changes and nothing was too much trouble. Looking forward to receiving our new Kitchen ......

January 27, 2025
Unprompted review
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hello Sherilyn,

Thank you for your kind words about Sarah and the service you received at our Keynsham branch. We're delighted to hear that Sarah was able to assist you effectively with your kitchen needs, and we look forward to delivering your new kitchen soon.

Best wishes,
The Howdens Team

Rated 5 out of 5 stars

Very good service and designed fir…

Very good service and designed fir tradesmen

November 27, 2024
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hi there Stuart, Thanks for leaving this 5 star review for the Howdens - Keynsham depot! It's great to hear that you had such a positive experience. Have a lovely day!

Rated 5 out of 5 stars

Always a pleasure dealing with the…

Always a pleasure dealing with the professionals at Howdens. Sales staff, warehouse staff and managers are all great.
Very honest and hardworking lot.

May 2, 2024
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hello, I am sure the team will be pleased to read your kind words! All the best.

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish
Highly recommend

October 6, 2023
Unprompted review
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hello, It's great to read your feedback regarding our service. Take care and have a lovely day.

Rated 5 out of 5 stars

Well organised and knowledgeable

The team are well organised and knowledgeable. They assisted me to ensure I had suitable products for my project.
Howdens Keynsham

March 29, 2024
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hi, Thanks for leaving this 5 star review for the Howdens - Keynsham depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Exemplary customer service

Jack was super helpful, knowledgeable and provided an extremely high level of customer service throughout the complete transaction - a fine example of customer service!
Thank you, Jack.

February 17, 2024
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Good morning Irene, thank you so much for leaving this 5* review for our Keynsham depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Alan.

Rated 5 out of 5 stars

Keynsham howdens

We order around 20-30 kitchens yearly through work and always receive good customer service, however Jack at the keynsham branch was particularly helpful sourcing all materials for the next day and even offering to deliver the missing items himself. Very appreciative of Jacks efforts thank you.

January 30, 2024
Unprompted review
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Kitchen

Great friendly staff ,very approachable at all times,no problem getting a refund when I changed my mind about some flooring,would definitely recommend.

November 25, 2023
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Outstanding service - Sarah & Tom

We had a lovely experience with Howdens. We were let down by another supplier and when I told the brilliant Sarah what had happened to us , she got over a quote the same day. She really went above and beyond to ensure we had delivery asap, she was very friendly on the phone and really helped me feel at ease. The manager Tom then personally delivered the laminate flooring to us the same day we paid for it. He was also so friendly and brought all the boxes inside for us. Thank you Sarah and Tom. Incredible service!!!

October 20, 2023
Unprompted review
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hi, Thanks for leaving this 5 star review for the Howdens - Keynsham depot! Best wishes, Tash

Rated 1 out of 5 stars

Huge interest charges for an overdue account

Sent a claim form for an overdue account £173.44 with £88 pounds in extra interest charges. Didn’t receive invoices via post and missed the emails as busy running a business. A simple call as a reminder wouldhave solved the issue. I’ve now closed my account and will recommend other tradesmen to avoid using them.

October 6, 2023
Unprompted review
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hi, we have shared your comments with the relevant internal team for their acknowledgement and further investigation.

Rated 5 out of 5 stars

Howdens Keynsham

Yet again fantastic service from Jack on the counter his knowledge is breathtaking. Also Tom and Liv are so helpful, going above and beyond to make sure the whole process is effortless.
If there is anyway you can let them know how valued they are that would be appreciated.

September 22, 2023
Unprompted review
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hi Craig, Thanks for leaving this 5 star review for the Howdens - Keynsham depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

I sent a client in to Keynsham to see…

I sent a client in to Keynsham to see Liam they came out and text me and said they had a great time and really enjoyed the experience and had a good laugh 👍

April 14, 2023
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hi, Thanks for leaving this 5 star review for the Howdens - Keynsham depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

They never fail

These guys & girls will not let you down. They are by far the best branch of Howdens around!!

December 1, 2022
Howdens - Keynsham logo

Reply from Howdens - Keynsham

Hello, Thanks for reviewing our Howdens – Keynsham depot. Have a lovely day! Tash.

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