A brilliant branch, with excellent customer service. Katie was very patient with my many design tweak requests and was happy to offer advice about many things. Once our kitchen project was underway an... See more
Company replied

Unit 1, Station Field Industrial Estate, Rowles Way, OX5 1LA Oxford, South West, GB
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A brilliant branch, with excellent customer service. Katie was very patient with my many design tweak requests and was happy to offer advice about many things. Once our kitchen project was underway an... See more
Company replied
I fitted a new kitchen to replace a MFI country kitchen from the 90's! Howdens were so easy to deal with... from explaining the massive choice of styles & finishes through to exchanging and ordering l... See more
Company replied
Steve Hale at Howdens Kidlington was outstanding. He went over and above his duty of service. He came out to us at very short notice for an office design. Measured up and sent us plans that evening... See more
Company replied
We had an issue with a kitchen appliance. Howdens Witney helped to sort out a replacement with minimum fuss. Very good service from the Kitchen department.
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 1, Station Field Industrial Estate, Rowles Way, OX5 1LA, Oxford, South West, United Kingdom
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Friendly staff who prepare to take action to help customers.

Reply from Howdens - Kidlington
We had an issue with a kitchen appliance. Howdens Witney helped to sort out a replacement with minimum fuss. Very good service from the Kitchen department.

Reply from Howdens - Kidlington
Absolutely shocking customer service! Not a regular at the kidlington branch but the one time I use them, they didn’t send everything needed to complete the job, the customer dealt with howdens directly (me being the builder) I agreed my account could be used if the customer paid direct, but when some of the items were missing to complete the job, howdens have charged my account for the extra parts! Not only that but when I’ve tried to rectify this, all I get is fobbed off, apparently the person I need to speak with will call me back, or they aren’t in! The designers name was Katie and we agreed that all transactions would be paid for by the customer! Mistakes happen…. But why should I be chasing my tail everyday trying to get this rectified!

Reply from Howdens - Kidlington

Reply from Howdens - Kidlington
Excellent service friendly staff. Thanks Kidlington Howdens

Reply from Howdens - Kidlington
Mark White @ Howdens Kiddlington was recommended to us by AAD Carpentry, and having checked out the competition and thoroughly researched our options we decided that Howdens' package, as designed by Mark, was the best value proposition. Mark was excellent from design, to order, to delivery. Any issues we had, and there weren't many and they certainly weren't serious, were dealt with promptly and to our satisfaction. The customer service is perhaps the best we have experienced and the end product absolutely fantastic. Special mention to AAD Carpentry who fitted the kitchen to a very high standard and at a very reasonable rate. Howdens' delivery driver also deserves praise- friendly, hard working and diligent. Well done to all involved, an extremely professional job. Thank you.

Reply from Howdens - Kidlington
Very helpful staff , quick and easy transaction. Good quality products.

Reply from Howdens - Kidlington
Very friendly, very helpful and make sure that everything is correct with the delivery of my kitchen

Reply from Howdens - Kidlington
I alway get great customer service and very willing to help

Reply from Howdens - Kidlington
Great service
Mark the manager very helpful
Materials delivered on time as promised
Definitely recommend

Reply from Howdens - Kidlington
Item not as described on website. Return and refunded

Reply from Howdens - Kidlington
Friendly and helpful staff, everything I want in stock. What's not to like!

Reply from Howdens - Kidlington
Friendly staff, always go out of their way to help and top quality products!!

Reply from Howdens - Kidlington
Steve Hale at Howdens Kidlington was outstanding. He went over and above his duty of service. He came out to us at very short notice for an office design. Measured up and sent us plans that evening. We followed up with a visit to the showroom where Steve patiently went through the design with us and made the required changes – he stayed with us well past closing time until we were completely happy. Our design needs were different to what you get from a Howdens kitchen, but Steve was brilliant and nothing was too much trouble. The end result is a beautiful bespoke office. Thank you Howdens Kidlington and a special thank you to Steve Hale.

Reply from Howdens - Kidlington
The staff are excellent at Kidlington Branch.
They are friendly and helpful.

Reply from Howdens - Kidlington

Reply from Howdens - Kidlington
Helpful staff who were informative and patient. They carried the items and put them in my Car without any hesitation.

Reply from Howdens - Kidlington
Very friendly and helpful staff, have always in store what I need
Well done keep up the good work

Reply from Howdens - Kidlington
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