Good quality units and appliances. Very competitive prices. Emma was very patient and guided us through the planning process with helpful tips and advice. We're delighted with the finished article. If... See more
Company replied

Block 5, Unit 9, Glencairn Industrial Estate, KA1 4AZ Kilmarnock, Scotland, GB
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Good quality units and appliances. Very competitive prices. Emma was very patient and guided us through the planning process with helpful tips and advice. We're delighted with the finished article. If... See more
Company replied
Thankyou to Evelyn at Howdens north Glasgow for helping to design and deliver our new chilcomb kitchen. Friendly and patient with ongoing support along the process, was so appreciated as we have endi... See more
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Emma was an absolute star, I’d spoken to quite a few kitchen companies and designers and was starting to loose hope. Honestly can’t recommend Emma and Howdens enough, amazing service and nothing too... See more
Company replied
Excellent customer service from start to finish, I can’t recommend them enough. Thanks to all the staff especially Brian and the manager who helped me and pointed me in the right direction for what I... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Block 5, Unit 9, Glencairn Industrial Estate, KA1 4AZ, Kilmarnock, Scotland, United Kingdom
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Staff at Kilmarnock depot always happy and helpful with anything - especially Janette who went over and above to help me set up my trade account with which I was having a lot of difficulty.

Reply from Howdens - Kilmarnock
Thankyou to Evelyn at Howdens north Glasgow for helping to design and deliver our new chilcomb kitchen. Friendly and patient with ongoing support along the process, was so appreciated as we have ending up with what to us is the perfect kitchen. Thankyou Evelyn and Howdens Karen Ziegler

Reply from Howdens - Kilmarnock
Excellent customer service friendly helpful and knowledgeable staff.
Would highly recommend to everyone, particular thanks to Brian.

Reply from Howdens - Kilmarnock
Really helpful staff ,in the depot deliver fast estimates and normally have everything needed for your project in stock

Reply from Howdens - Kilmarnock
Staff are always helpful throughout the branch .

Reply from Howdens - Kilmarnock
Emma was the designer who dealt with us and Brian and both were helpful and made it easy to arrange our kitchen order.

Reply from Howdens - Kilmarnock
They are a great company the only point that let's them down is delivery or I would give 5 stars

Reply from Howdens - Kilmarnock
Purchased a kitchen and when the tradesman was fitting it, he had to re-purchase a couple of parts as they hadn't been supplied. Tradesman added this to the price of installation. When Howdens was contacted to explain and to get a refund for these parts, understandably they said that they would contact tradesman and arrange for any refund due. Months later and still not received any contact from Howdens or any refund. Bad customer service.

Reply from Howdens - Kilmarnock
The kitchen we got was great, no problems but we decided to go for granite and Howdens recommended Ayrshire Granite, 😩 previous worktops were measured by lasers, they turned up with thick plastic to made a template, alarm bells were ringing. Roughly 10 weeks we waited. And when they were fitting it, the sockets misaligned, granite wasn’t flush with window edges, so disappointed ☹️ after spending nearly £3000. The best thing was they tried to justify it with utter flannel. Plus they want money up front. Also await gas hob going in which they were supposed to compensate for the gas pipe and didn’t. Poor gas fitter has a job on his hands as does the electrician to get the sockets moved! The excitement of having the granite has turned into to whatever!

Reply from Howdens - Kilmarnock
Helpful staff who are friendly and courteous. Competitive products. Would definitely use again.

Reply from Howdens - Kilmarnock
Always great service from the team in Kilmarnock.

Reply from Howdens - Kilmarnock
Generally happy with recent purchase of new kitchen units and appliances.
Had indicated to visiting Howdens representative early 2021, was looking to purchase kitchen later in year and completed order of kitchen Oct 2021.
I had gone through comparative design process involving Howdens, Wren and JS Geddes. I finally made decision to go self installation of Howdens kitchen, based on balance of quality, price and customer support.
Although I initially selected Elmbridge kitchen range, I ultimately compromised with Chilcom kitchen due to colour limitations of Elmbridge range.
A disappointment was lack of structural components and design guidance for Island. This was major design feature but cabinetry was supplied with flimsy plastic legs and no design guidance. I had to build major plinth to support weight of specified quartz work surface.
Found initial sales team to be proactive having visited home prior to sale.
Found Design process to be good.
Support during installation was very good!

Reply from Howdens - Kilmarnock

Reply from Howdens - Kilmarnock
Purchased underlay on this occasion, great service, pleasure to deal with

Reply from Howdens - Kilmarnock
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