I purchased a kitchen from Howdens in Launceston Cornwall, Laura has been amazing from the planning and designing of my kitchen. Had a couple of niggles with a couple of things, Laura was amazing a... See more
Company replied

Unit C2, Quarry Crescent, Pennygillam Industrial Estate, PL15 7PF Cornwall, South West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I purchased a kitchen from Howdens in Launceston Cornwall, Laura has been amazing from the planning and designing of my kitchen. Had a couple of niggles with a couple of things, Laura was amazing a... See more
Company replied
I use Howdens Launceston for small purchases quite often. Recently I have made a larger kitchen purchase, and I must say I can not fault them in any way. Conner the branch manager and Olivia ( ki... See more
Company replied
From the first time we visited the Launceston depot, the service we received from the team was fantastic. I'd especially call out Emma and Fearne who just could not have provided a more friendly an... See more
Company replied
The order was complete and delivered in a timely fashion. The problem arises when you get the invoice, never been charged for delivery before and was not made aware there was a delivery charge.
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit C2, Quarry Crescent, Pennygillam Industrial Estate, PL15 7PF, Cornwall, South West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Howdens - Launceston

Reply from Howdens - Launceston
Excellent customer service from start to finish.
Nothing too much trouble.

Reply from Howdens - Launceston
Laura was extremely easy going and attentive
Knowledgeable about product and always available to talk to.
I will certainly be recommending her to my friends and family for their future kitchens.

Reply from Howdens - Launceston
Laura the designer was excellent and very helpful and we could not be more pleased with our new kitchen. The quality of the units are also very good with various options to choose from.

Reply from Howdens - Launceston
Highly recommend based on quality, price , service and choice.The Design process by Emma was superb ,efficient and straightforward. She was extremely helpful about measurements and flexible with choices for a particular finish to ensure everything was perfect. We also had a great experience from start to finish from Simon the Manager who was so knowledgeable and all the team's communication throughout has been excellent. Thankyou to Howdens at Launceston

Reply from Howdens - Launceston

Reply from Howdens - Launceston
Excellent kitchen very good quality highly recommend

Reply from Howdens - Launceston
Launceston branch, fantastic, going way and above. Thank you

Reply from Howdens - Launceston

Reply from Howdens - Launceston
Excellent design team. Units arrived on time and delivery driver was very courteous and helpful. Missing unit arrived next day.
Kitchen fitted. We now await local manager to attend to look at malfunctioning/broken corner shelf unit so cannot rate aftersales team.

Reply from Howdens - Launceston
Thank you Howdens Launceston for a wonderful experience choosing our kitchen from beginning to end. Laura is fantastic and so helpful. Emma too. Such a friendly team. Delivery great too. Kitchen looks great. Totally delighted. Will recommend to everyone.

Reply from Howdens - Launceston
Quick phone call to order a integrated fridge done in no time at all.
Next call was to say Appliance was in. Job done.
No hassle

Reply from Howdens - Launceston

Reply from Howdens - Launceston
I used Howdens Launceston for a kitchen design and build in Feb 2022. The kitchen was of great quality, design process was quick, easy and professional. Delivery was VERY quick when compared to Wren, B&Q and IKEA. And... The competitors were unable to beat Howdens on price for a like for like product.
Laura dealt with me throughout the design, order and delivery of the product. I was under a strict time schedule due to an imminent move to the US. Laura took time to understand my situation and gave clear and concise advice as to how best to proceed and gave timescales that would be achievable. The kitchen design was excellent, with great CAD models and scaled drawings.
With Lauras help i was able to design and receive delivery of a kitchen within 8 days. Competitors were stating a minimum of 30 days to delivery. Within 12 days of design the kitchen was fitted. This would not have been possible without the tireless work of Laura. Nothing was too much trouble and I felt I was her sole focus every time we spoke.
Thank you Laura for your help with design, your endless enthusiasm and help, and above all your professionalism and determination to achieve my project within such a tight time scale.

Reply from Howdens - Launceston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.