I have give this 5 star rating for Howdens, consistant rubbish customer service. I have been in construction for 50 years, and they stand head and shoulders above there opposition. There over all se... See more
Company replied

Unit G3, Chiltern Trading Estate, Grovebury Road, LU7 4TU Bedfordshire, East Anglia, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have give this 5 star rating for Howdens, consistant rubbish customer service. I have been in construction for 50 years, and they stand head and shoulders above there opposition. There over all se... See more
Company replied
We had our kitchen designed, priced up and ordered with Howdens - just waiting on delivery now! So far our experience has been absolutely fantastic. We've been working with Jack, who is really friendl... See more
Company replied
The staff are always helpful and friendly. Products are well packaged and protected The warehouse staff know there 'stuff' and helpful in loading the products. Great service great price.
Company replied
Always receive a great experience when I visit Howdens, whether we are getting a fantastic kitchen design or just ordering a few doors. Always competitive prices too. The team are always happy to h... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit G3, Chiltern Trading Estate, Grovebury Road, LU7 4TU, Bedfordshire, East Anglia, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Denise is my contact at Leighton buzzard branch, nothing is to much trouble always helpful, quick coming back with quotes and availability.

Reply from Howdens - Leighton Buzzard
A big thank you for making my new kitchen experience easy and stress free lovely people from Shannon the designer to delivery. Guy kitchen looks fantastic good quality and quick to respond if extra parts needed. Will definitely recommend.

Reply from Howdens - Leighton Buzzard
Well where do we start.... poor quality doors leading to non paying customers and several attempts to replace and we still had to repair the rubbish provided.... quite clearly filled and painted over.
As a small business we are now actively seeking new suppliers due to quality issues and wild wild pricing meaning we cannot quote for works profitably and sustainably.
The quality issues have also lead to customers on occasion withholding payments which has lead to breakdowns in customer relationships. We love our customers but sadly no longer Howdens.
Howdens need a serious review of their business quality and pricing model going forward.

Reply from Howdens - Leighton Buzzard
Holdenby oak doors are thicker than the wickes version and the choice of sizes is great. Needed 5 metric size doors of 3 different widths, they arrived in 3 days which I think is pretty good. Never had any issues with their products, if anything has been damaged, they sort it out immediately.

Reply from Howdens - Leighton Buzzard
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.