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Howdens - Leyton Reviews 

86
TrustScore 4 out of 5

3.8

Unit 3, Orient Industrial Park, Simonds Road, E10 7DE London, London, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Staff very pleasant, would have been 5stars if 1 item wasn’t different from the others but used it anyway

Company replied

Rated 5 out of 5 stars

Fantastic experience from Howdens Leyton. It's been a year since we have had the kitchen made and the quality of the cupboards are excellent even a year later, they are like brand new. I wanted to giv... See more

Company replied

Rated 5 out of 5 stars

We had a brilliant experience of designing and ordering our kitchen through Howdens (Depot Leyton) thanks to Kitchen Designer, Vijay. He was incredibly patient with us and beyond helpful, ensuring tha... See more

Company replied

Rated 5 out of 5 stars

I purchased a kitchen from Howdens in Leyton East London. Vijay was the kitchen designer and lead me through the process with ease and professionalism taking on board my requirements and offering sug... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3, Orient Industrial Park, Simonds Road, E10 7DE, London, London, United Kingdom

  • 020 8556 8714

3.8

Great

TrustScore 4 out of 5

86 reviews

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3.8

All reviews

(86)

9,128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service

October 30, 2024
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Reply from Howdens - Leyton

Good morning, It's great to read your feedback regarding our service. Have a lovely day!

Rated 1 out of 5 stars

Team was very unprofessional

Team was very unprofessional, they lost our cupboard and charged us three times for same cupboard, All staff members including Store managers did not take any notice regardless of numerous calls & visits to store, they froze the business account. I ended up paying amount to reactive the account.

September 19, 2024
Unprompted review
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Reply from Howdens - Leyton

Thank you for bringing this matter to our attention. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Leon from Howdens Leyton

Leon from Howdens Leyton - painless experience and wanted to say how calm and fabulous leon was we even had a bit of a laugh in the end - what a great bloke - thanks so much.

September 25, 2024
Unprompted review
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Reply from Howdens - Leyton

Good afternoon, I am sure the team will be pleased to read your kind words! Have a great day. Cha

Rated 5 out of 5 stars

just been to leyton howdens and wanted…

just been to leyton howdens and wanted to shout out to sam who was brilliant - her and glyn (clarke construction) helped me make a good choice - really great service - great selection of units - thanks

June 26, 2024
Unprompted review
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Reply from Howdens - Leyton

Hi Lucy, Thank you for leaving this 5* rating, it's great to read your comments! All the best.

Rated 1 out of 5 stars

Terrible

Terrible. Howdens provided us with end of line products for which it turned out that no replacement parts were available only 4 months after installation (including necessary replacements like filters for an extractor fan); refused to respond to us about a faulty tap until we made a formal complaint to their HQ (and our written complaint received no response at all; only a telephone call and then insisting that they actually do something rather than fob us off); and when they did respond, it was only to tell us that the tap was not actually covered by a 2 year guarantee, as clearly stated on their website and paperwork, but that its internal components were at fault and these were only covered by a much shorter guarantee. Either this was an outright lie, or their website and paperwork is highly misleading. They have no interest at all in providing a good service or good quality products, perhaps because their 'customer' is actually the trade client/builder and not the end user. I will not be using Howdens again and would not recommend them to anyone.

March 28, 2024
Unprompted review
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Reply from Howdens - Leyton

Thank you for bringing this matter to our attention, Janet. Please be assured we will raise your comments with the Leyton depot for their acknowledgment and clarity on the matter.

Rated 5 out of 5 stars

Great service always provided by Heera…

Great service always provided by Heera and Lashmi both are very professional to deal with their loyal customer inquiries well done to both and rest of the Leyton branch

January 4, 2024
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Reply from Howdens - Leyton

Hi, Thanks for leaving this 5 star review for the Howdens - Leyton depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Samantha Morris has always been a great…

Samantha Morris has always been a great adviser and keeps me updated on any orders I've placed, a great friendly face thanks you

January 6, 2024
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Reply from Howdens - Leyton

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 3 out of 5 stars

Waiting times very long

Waiting times very long takes time to see only one person serving at times

July 28, 2023
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Reply from Howdens - Leyton

Thanks for your feedback, we will share your comments internally.

Rated 2 out of 5 stars

Very bad service from the planning…

Very bad service from the planning department delete the whole job.

July 25, 2023
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Reply from Howdens - Leyton

Sorry to hear you have been disappointed by your experience with the Leyton depot. We would be keen to hear more detail on the issues you have experienced so that we can share this with the relevant teams internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 2 out of 5 stars

Had problem with delivery had problem…

Had problem with delivery had problem with cabinets.

May 10, 2023
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Reply from Howdens - Leyton

Thank you for your feedback, Asghar. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very helpful

Very helpful, every time

May 3, 2023
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Reply from Howdens - Leyton

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Fantastic experience from Howdens…

Fantastic experience from Howdens Leyton. It's been a year since we have had the kitchen made and the quality of the cupboards are excellent even a year later, they are like brand new. I wanted to give a huge thankyou to Heera Singh for all his support, he provided some great insights and ideas into our Kitchen desigb. He went out of his way to help me on my first ever kitchen build from scratch. A very happy customer indeed.

May 3, 2022
Unprompted review
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Reply from Howdens - Leyton

Hi Rafique, Thanks for leaving this 5 star review for the Howdens - Leyton depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Excellent

Very much helpful

March 9, 2023
Howdens - Leyton logo

Reply from Howdens - Leyton

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Best branch

Miss Lashmi and Leon will help you. Just tell them what you need.

March 9, 2023
Howdens - Leyton logo

Reply from Howdens - Leyton

Hi, Thanks for leaving this 5 star review for the Howdens - Leyton depot! Best wishes, Tash

Rated 4 out of 5 stars

The leyton branch didn't keep promise…

The leyton branch didn't keep promise to credit my account when it was used for purchase of kitchen

September 9, 2022
Howdens - Leyton logo

Reply from Howdens - Leyton

Thank you for bringing this matter to our attention. Please be assured we will raise your comments with the Leyton depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 1 out of 5 stars

Return policy needs reviewing

Return policy needs reviewing
Make process simple and customer oriented

January 31, 2023
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Reply from Howdens - Leyton

Thank you for your feedback, Amir. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

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