Everone at the tritton Road branch are absolutely amazing, great advice, friendly service, and supper prices. Dylan is a star, beckys lovely, warehouse staff are so helpful. 100% recommended I'm fe... See more
Company replied

Tritton Road, Lincoln, Lincolnshire, LN6 7QY Lincolnshire, East Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Everone at the tritton Road branch are absolutely amazing, great advice, friendly service, and supper prices. Dylan is a star, beckys lovely, warehouse staff are so helpful. 100% recommended I'm fe... See more
Company replied
Howdens on tritton road have always gone above and beyond for my customers that come in store. They always find solutions to any problems I come across on jobs and are quick to help. I look forward to... See more
Company replied
Kate and Lee were both excellent to deal with. They came to site promptly, quoted quickly, dealt with any queries/changes efficiently. No issues at all (which is unusual for kitchen). Great service.... See more
Company replied
Fantastic products and extremely helpful and friendly staff at the Lincoln Tritton road branch. Would highly recommend to anyone who is looking for top kitchen and joinery products.
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Tritton Road, Lincoln, Lincolnshire, LN6 7QY, Lincolnshire, East Midlands, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yvonne sorted order no problem!Pleasant to talk to.

Reply from Howdens - Lincoln
The kitchen I ordered came all wrong, then went back and charged me more to put right and then still missing parts. When you have clients and working to dead lines I cannot afford to be messed around the way we have. I have changed my supplier who has delivered a better service and price over and over again. Please close my account as I will not use Howdens anymore. Thanks.

Reply from Howdens - Lincoln
Good fast service from all we delt with. Kitchen looks amazing now it's in. Howdens laminate worktop fitters did an excellent job on the compact laminate worktops. Will be using again.

Reply from Howdens - Lincoln
I purchased 8 doors, 4 of which had to be returned as they were so badly damaged. No apology given. On collection of replacements (no offer of delivery), I asked about compensation. I was advised to e-mail in, which I did twice, neither were acknowledged. Whilst waiting for a decision I received a demand for payment, so I paid what I thought fair, (£1300 of a £1340 bill) only to receive a more threatening letter demanding payment. Speaking with the finance office they agreed to speak with the Branch. Next thing I get two e-mails, one an invoice for a door at a low price and one a credit for normal price door. Their way of squaring the books? Still no apology! Won’t be using that branch again.

Reply from Howdens - Lincoln
Brilliant service from start to finish. Products are the best. People are very knowledgeable and eager to help. A really good place to do business
Highly recommend them.

Reply from Howdens - Lincoln
Unfortunately I have found howdens to be over priced and now recently noticed their standards are dropping too.
Have recently purchased on numerous occasions door casings which have not been fully planned and not fit for painting without some heavy sanding.
Also their frames no longer have the heads pre notched for the kegs to slot into and this has to be done by yourself on site which takes more times and costs more money. On a positive howdens are usually good for keeping stock.

Reply from Howdens - Lincoln
This is the 3rd time I’ve used Howdens for our renovation projects. I have had no problems with the two previous kitchens however this time I’ve had numerous issues. The kitchen has finally been completed desire the fact that numerous items were not initially delivered. Howdens have had to make an extra 2 deliveries I myself or my wife have had to make at least 5 trips to collect items omitted from the delivery. This has meant that I’ve done over 150 miles in trips to the depot to collect items.
To be charged nearly £200 for delivery quite frankly is galling. I don’t mind paying for delivery if it was actually delivered. I mentioned getting a refund for the delivery as I feel that I’ve not been given an adequate service for the delivery charged.
On the positive side the kitchen is very nice and the 2 gentlemen who came to fit the quartz worktop did and excellent job.
I will await a reply to my comments.
Regards Paul Wharton

Reply from Howdens - Lincoln
Never had a problem with them, great service and good value.

Reply from Howdens - Lincoln

Reply from Howdens - Lincoln
Exempt from wearing a mask, wanted to serve me outside in the rain. Quite pathetic really especially when they're all masked up behind plastic screens. Was told the shop is quite narrow. Lol

Reply from Howdens - Lincoln
Thank you to all the Lincoln staff, brilliant as ever.
Always helpful and polite.
A big thank you to Yvonne an Lee always there to help.
Thanks Bev and Mick Baker.

Reply from Howdens - Lincoln
Ordered a new kitchen from
The branch on Outer circle, Lincoln, extremely helpful & always in the mark with price.
Delivery on time apart from the microwave which is a issue with the manufacturers.
Would definitely recommend as a key supplier👍

Reply from Howdens - Lincoln
Great service on delivery, on a couple of the kitchen units the wrong posts were sent and not as the description on original quotation, but sorted
Could of done with a full design layout on delivery to show exactly where each component was to go

Reply from Howdens - Lincoln
Totally amazing staff at Lincoln branch. Be sure to ask for Yvonne or Lesley.

Reply from Howdens - Lincoln
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.