I have used my local Howdens for other projects and have been impressed by their quality and efficiency. So for my project in Co Mayo, I was keen to use Howdens again. Lisburn branch have been a joy t... See more
Company replied

Unit 2, Riverside Commercial Centre, Young Street, BT27 5EA Northern Ireland, Northern Ireland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have used my local Howdens for other projects and have been impressed by their quality and efficiency. So for my project in Co Mayo, I was keen to use Howdens again. Lisburn branch have been a joy t... See more
Company replied
I had a wonderful customer experience at the Lisburn store. The staff are great ambassadors for the company with helping decide on what to order, processing the order and assistance on loading the mat... See more
Company replied
Been using Howdens since it opened and I must say the customer service experience is first class Staff always very helpful and smiling nothing is hardwork for them.Also they contact me regulary to see... See more
Company replied
Very helpful staff,very patience staff Easy access to store Prompt delivery service
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 2, Riverside Commercial Centre, Young Street, BT27 5EA, Northern Ireland, Northern Ireland, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As always the customer service is 10/10 friendly and welcoming staff as always. Always a smile from all staff. Never a bad word to say ever. Always on hand to help
In any way possible if there is not stock they will source and deliver too

Reply from Howdens - Lisburn
We recently purchased a complete kitchen including appliances from Howdens - Lisburn after we were let down by the original supplier. Jordan went out of his way to fit us in to design the kitchen the same day. and the kitchen then arrived a week later which is frankly phenomenal service! Not one item was missing from the order which meant the fitters were able to complete the job before the weekend. The care and attention to detail that Jordan and the team in Lisburn went to was outstanding. The finished kitchen is really nice quality and looks great. The overall cost was a pleasant surprise too! Well done. I'll have no trouble recommending Howden's Lisburn to anyone.

Reply from Howdens - Lisburn
I had a wonderful customer experience at the Lisburn store. The staff are great ambassadors for the company with helping decide on what to order, processing the order and assistance on loading the materials on to my van. I would recognise in the staff that I encountered who I found extremely helpful in all areas -approachable, polite , knowledge of product and professional throughout.

Reply from Howdens - Lisburn
I was approached by Stephen Molt your rep from Lisburn. He has be very good with getting back with pricing and availability

Reply from Howdens - Lisburn
I have always found the staff at my local Howdens very pleasant and helpful.

Reply from Howdens - Lisburn
I love Howdens.
Massive range of joinery products and usually cheaper than the others.
Great quality too , and very friendly and helpful staff.

Reply from Howdens - Lisburn
Helpful staff in many ways …… to order, then phoned to me say goods in and then helped me load doors when arrived.
Order arrived as planned and in perfect condition
Would definitely order from again

Reply from Howdens - Lisburn
Always helpful,good to deal with,and very good at remembering your first name,which is rare in this times.Michael of Lisburn and the rest of staff.

Reply from Howdens - Lisburn
Can’t recommend Howdens enough. The staff are friendly, knowledgeable and provide good advice on which products to use. The build quality is good on the kitchens.
I can only speak for the Lisburn Branch, which is my go to place for renovation materials.

Reply from Howdens - Lisburn
I've worked with Howdens Lisburn for a year now and can honestly say the service I have received is top quality. Hannah designed and quoted a kitchen for my customer and it was absolutely faultless. I mainly deal with Donna on day to day jobs and again the customer service given is 100% Donna keeps me up to date from start to finish.
The Lisburn team as a whole are a great team to work with and nothing is a problem to them.

Reply from Howdens - Lisburn
The service provided by Donna and the team on a recent purchase and project were to an extremely high standard. I had some follow up requirements and assistance and nothing was a problem for Donna. Great service!!

Reply from Howdens - Lisburn
Hannah was amazing and so patient with me while I went through many different layout options. Couldn't recommend Howdens (and Hannah) enough! The whole process took us months while we waited on our builders to provide final measurements and Hannah was so helpful & friendly throughout.

Reply from Howdens - Lisburn
Great store, very friendly staff. Hannah was amazing at designing our kitchen and listening to exactly what we needed. Staff have been great making sure everything goes smoothly. Would highly recommend.

Reply from Howdens - Lisburn

Reply from Howdens - Lisburn

Reply from Howdens - Lisburn
Hannah has been a excellent throughout, whilst planning our kitchen. Very patient….infact.. very, very patient and making lots of changes has been no issue! A pleasure to work with. Hannah is extremely knowledgeable about all the products and makes changes with ease and very little fuss. Her suggestions show that she is well versed in kitchen design and knows from experience what is best. Thank you Hannah :)

Reply from Howdens - Lisburn
This team is excellent to work with, have lots of gear off the shelf ready for collection, very competitive and accommodating. When doing a collection there were a couple of items missed and knowing we were under pressure they sent a man in a van to deliver. Top class service.

Reply from Howdens - Lisburn
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.