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Howdens - Livingston Reviews 32

TrustScore 4.5 out of 5

4.5

Unit 4D, Grange Road, Houstoun Industrial Estate, EH54 5DE Livingston, Scotland, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Fitted kitchen looks great, pleased with the fixtures & fittings, the only gripe I have is the amount of hassle involved to get a decent job done when it's not a bog standard cupboard carcass...e.g.... See more

Company replied

Rated 5 out of 5 stars

We actually placed our offer with Howdens Livingston who were excellent throughout the process. We made a couple of changes and both Jo and Brendan were very helpful throughout the order and delivery... See more

Company replied

Rated 5 out of 5 stars

Our designer went above and beyond to help as we didn’t really know what we were doing There were a few teething problems as there always is with a project like this but dealt with professionally

Company replied

Rated 5 out of 5 stars

Ben at Howdens Livingston was incredibly helpful and attentive, I have just moved into a new home with a beautiful Howdens kitchen but needed a couple of minor tweaks but I was treated with the same l... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 4D, Grange Road, Houstoun Industrial Estate, EH54 5DE, Livingston, Scotland, United Kingdom

  • 01506 444 358

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Superb Client Service

Ben at Howdens Livingston was incredibly helpful and attentive, I have just moved into a new home with a beautiful Howdens kitchen but needed a couple of minor tweaks but I was treated with the same level of service and attentiveness had I been ordering a huge full kitchen. Everything was made very easy with Ben asking for all the relevant details in order that he had the correct item for me and this was really appreciated. Customer service doesn't come much better than this.

July 2, 2025
Unprompted review
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Reply from Howdens - Livingston

Hello Robert,

Thank you for sharing your positive experience with Ben at Howdens Livingston. We're delighted to hear that you received attentive service and that your needs were met efficiently.

Best wishes,
The Howdens Team

Rated 4 out of 5 stars
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Reply from Howdens - Livingston

Hello Alexander,

Thank you for your review and for highlighting the helpfulness and honesty of our staff. We appreciate your feedback and are glad to hear about your positive experience with us.

Best wishes,
Howdens - Livingston Team

Rated 5 out of 5 stars

All goods were in stock and collection…

All goods were in stock and collection was straight forward.

February 19, 2025
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Reply from Howdens - Livingston

Hello, good morning,

Thank you for your positive feedback. We're pleased to hear that your collection experience was straightforward and that all goods were in stock.

Best wishes,

Rated 5 out of 5 stars

Great service fantastic staff all of…

Great service fantastic staff all of the products in store

November 9, 2024
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Reply from Howdens - Livingston

Good morning Philip, thank you for leaving this 5 star review for the Howdens - Livingston depot! Take care and have a lovely day.

Rated 5 out of 5 stars

Howdens

Staff are friendly and have good patter with the customers

October 4, 2024
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Reply from Howdens - Livingston

Good morning Jamie Stephenson, thank you for leaving this 5* rating. We hope to see you again soon.

Rated 3 out of 5 stars

Fitted kitchen looks great

Fitted kitchen looks great, pleased with the fixtures & fittings, the only gripe I have is the amount of hassle involved to get a decent job done when it's not a bog standard cupboard carcass...e.g. the dishwasher door front was a complete pain in th earse, measure half the width, then up a bit and put a plastic hanger on the door before mounting to front of dishwasher, then add some screws, yada, yada, yada...(MFI did a better job 30 years ago), similarly with washer & dryer "housing" - in reality just a door front & kickboard... levelling the appliances was "a joy" (and the levelling screws were a bit iffy), that said it just meant more time & effort to get that "professional finish" (I'm just a DIYer, but hate a rough job😕)
Overall, a good looking kitchen & seems good quality, only spoiled by the assembly "niggles"🙂

August 29, 2024
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Reply from Howdens - Livingston

Thank you for bringing this matter to our attention, Jamie. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 3 out of 5 stars

Very expensive

Very expensive, done away with fixed price units, now it's a lottery,

December 13, 2023
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Reply from Howdens - Livingston

Sorry you've been disappointed with our pricing. We've shared your feedback with the depot.

Rated 5 out of 5 stars

Our designer went above and beyond to…

Our designer went above and beyond to help as we didn’t really know what we were doing

There were a few teething problems as there always is with a project like this but dealt with professionally

October 27, 2023
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Reply from Howdens - Livingston

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Kitchen

Great quality and finish to units, great design, hassle free delivery and assistance throughout

October 30, 2023
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Reply from Howdens - Livingston

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great Kitchen, Great Service = Happy Clients

We actually placed our offer with Howdens Livingston who were excellent throughout the process. We made a couple of changes and both Jo and Brendan were very helpful throughout the order and delivery process. I have also spoken with Brendan a couple of times since with a couple of questions I had and he was very helpful.

August 24, 2023
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Reply from Howdens - Livingston

Hi, Thanks for leaving this 5 star review for the Howdens - Livingston depot! Best wishes, Tash

Rated 5 out of 5 stars

Livingston branch is by far the best…

Livingston branch is by far the best howdens branch I deal with in terms of service and stock.No other branch in East Scotland compares.

June 6, 2023
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Reply from Howdens - Livingston

Hi, Thanks for taking the time to leave this positive review! All the best, Tash

Rated 5 out of 5 stars

Staff provide all the help you need

Staff provide all the help you need, with patience for the unsure.

April 12, 2023
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Reply from Howdens - Livingston

Hi, Thanks for leaving this 5 star review for the Howdens - Livingston depot! Best wishes, Tash

Rated 4 out of 5 stars

Chris

Great deals all the time

February 17, 2023
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Reply from Howdens - Livingston

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Kitchen Design

Staff at the branch are excellent, all very helpful. A special mention for Brendan who was a great help with sorting out the colour scheme for kitchen units and worktops.

July 29, 2022
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Reply from Howdens - Livingston

Good afternoon, Thanks for reviewing our Howdens – Livingston depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Super staff at Houston depot very…

Super staff at Houston depot very helpful polite and patient

June 28, 2022
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Reply from Howdens - Livingston

Hello William, Thank you for taking the time to leave this review. It's great to read your comments. Best wishes, Tash

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