I popped down to the lockwood Huddersfield branch at 4.50pm to buy an extractor fan. All the staff were brilliant. I knew they wanted to get home,but were friendly,professional and chatty. Obviou... See more
Company replied

Unit 1, Riverbank Works, Colne Road, HD1 3AY West Yorkshire, North East, GB
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I popped down to the lockwood Huddersfield branch at 4.50pm to buy an extractor fan. All the staff were brilliant. I knew they wanted to get home,but were friendly,professional and chatty. Obviou... See more
Company replied
Arrived to place an order & quickly seen by Cath in the design team to get the correct items for my design. Excellent customer focus by all the staff at Lockwood
Company replied
The staff at lockwood help me resolve a problem I had with the Wakefield branch. Due to inconsiderate and couldn't be bothered staff. After they got the sale and commission I presume.
Company replied
Great store always very helpful in all that they do from a full kitchen to a door handle and will always help when needed to if mistakes happen on site
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 1, Riverbank Works, Colne Road, HD1 3AY, West Yorkshire, North East, United Kingdom
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all the staff(designers, manager, accountservice) are great , professional, friendly and helpful but Overpriced, and delivery not good,

Reply from Howdens - Lockwood
As always, great products, great prices , and professional, yet friendly staff.

Reply from Howdens - Lockwood
Arrived to place an order & quickly seen by Cath in the design team to get the correct items for my design. Excellent customer focus by all the staff at Lockwood

Reply from Howdens - Lockwood
Fantastic customer service as always from Julian at the trade counter.

Reply from Howdens - Lockwood
measurements for kitchens were wrong. ordered 2 kitchens at once, asked for them to come separately but all came as one so had to get staff out to divide the two. Mistakes were made and bits were missing from each. Like for like swaps needed to be made and confusion on the account was frequent with head office putting the account on stop. Court letters sent due to outstanding payments for items i hadn't even had. No one in the office taking ownership of the account. Months later after lots of phone calls to store and finance head office the account got cleared. lots and lots of unnecessary stress caused due to no fault of my own.

Reply from Howdens - Lockwood

Reply from Howdens - Lockwood
Once again ordering online does not work. Ordered some doors and furniture, ready on 4th July, went on 5th
No doors. Ready on the 8th, text you, no text. Are they ready, who knows

Reply from Howdens - Lockwood

Reply from Howdens - Lockwood
The staff at lockwood help me resolve a problem I had with the Wakefield branch. Due to inconsiderate and couldn't be bothered staff. After they got the sale and commission I presume.

Reply from Howdens - Lockwood
Great store always very helpful in all that they do from a full kitchen to a door handle and will always help when needed to if mistakes happen on site

Reply from Howdens - Lockwood
Great company to deal with. Deliver ontime. with all stock present. pleasant, friendly and helpful staff. With free coffee and biccies tabboot. what more can you ask for!

Reply from Howdens - Lockwood
I popped down to the lockwood Huddersfield branch at 4.50pm to buy an extractor fan.
All the staff were brilliant.
I knew they wanted to get home,but were friendly,professional and chatty.
Obviously,I not only bought the extractor fan,but it was brought out and put in my car with a friendly " Everything's sorted" attitude.
Great staff.great experience all round.
So satisfying to get service like this nowadays.

Reply from Howdens - Lockwood
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