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Howdens - Luton Reviews 84

TrustScore 4.5 out of 5

4.5

Units 13 & 14, Stadium Estate, Craddock Road, LU4 0JF Bedfordshire, East Anglia, GB


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Rated 5 out of 5 stars

Just had a Kitchen fitted that was supplied by Howdens Luton branch, fantastic friendly experience from start to finish. Gavin who planned our kitchen was brilliant and very patient as we did cha... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and fast response from Kate, friendly and informative. When your job depends on quick quotes and fast turn around to win clients… Howdens Luton comes top of the list. I usually tra... See more

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Rated 5 out of 5 stars

I can't praise Kate and Belinda enough for their help sorting out an issue I'd been having with a new integrated fridge-freezer since it was installed 6 months ago. They were both brilliant and due t... See more

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Rated 5 out of 5 stars

Helpful, friendly and experienced staff made the purchase of this new kitchen very easy. It looks great and of course is of fantastic quality. As a fitter it’s important that all items arrive when we... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 13 & 14, Stadium Estate, Craddock Road, LU4 0JF, Bedfordshire, East Anglia, United Kingdom

  • 01582 598 536

4.5

Excellent

TrustScore 4.5 out of 5

84 reviews

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Rated 5 out of 5 stars

Great and helpful staff.

Good prices, very helpful staff.

November 14, 2022
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Reply from Howdens - Luton

Hello, Thanks for reviewing our Howdens - Luton depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Happy customer = happy me

Great prices, booked delivery slot and spot on time.
Loads of door sizes to choose from for perfect fit

October 17, 2022
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Reply from Howdens - Luton

Hi, Thanks for reviewing our Howdens - Luton depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Kate is so helpful and professional…

Kate is so helpful and professional when we come to the trade counter at Craddock Road in Luton
She is always so friendly too

September 30, 2022
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Reply from Howdens - Luton

Hello, Thanks for reviewing our Howdens - Luton depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Amazing service from Gavin,Tony

Amazing service from Gavin,Tony, & jay any issues are sorted straight away. Just a great experience from start to finish, this is the 3rd kitchen purchased from howdens.

August 20, 2022
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Reply from Howdens - Luton

Hello, Thanks for reviewing our Howdens – Luton depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

100 Beecroft way

Very good service, Kate was very professional, nothing was a problem,

August 10, 2022
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Reply from Howdens - Luton

Good afternoon, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Howdens alway have amazing quality…

Howdens alway have amazing quality materials. They have excellent service and are very helpful. It is my favourite joinery and I would always chose howdens any day

August 7, 2022
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Reply from Howdens - Luton

Good afternoon, Thanks for taking the time out of your day to leave this review- that is great to hear! Best wishes, Tash

Rated 5 out of 5 stars

Ordering Materials to collection

Thanks for the perfect Howdens experience of ordering materials and visiting Luton Depot for collection of materials.
Thanks to Ria for ordering, Kate at sales counter and James in warehouse!! Thanks all for your professional assistance to my business. Peter B. PB Carpentry, Dunstable.

August 5, 2022
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Reply from Howdens - Luton

Good morning, Thanks for reviewing our Howdens – Luton depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Great team

Great team, always go the extra mile to help.

July 12, 2022
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Reply from Howdens - Luton

Good afternoon, Thanks for reviewing our Howdens – Luton depot. Best wishes, Tash

Rated 1 out of 5 stars

The manager is rude and arrogant

The manager is rude and arrogant. Not willing to help in any way .
I have sent several emails to Howdens customer service and had no single replay.
Overall bad experience. I will not recommend to anyone. Sadly for me was a waste of money.

June 21, 2022
Unprompted review
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Reply from Howdens - Luton

We're sorry you have been disappointed by your experience, Cristina. Please rest we have received your emails and passed them to the relevant team for their acknowledgement. Someone will be in contact with you shortly. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Howdens is my first choice for all!

Howdens is my first choice for all customers that need a new kitchen. The staff at Howdens are very helpful, polite and pleasant, big thanks to all of them. I like the personal service and contact, it is better than the likes of Screwfix & b&q click and collect service! I hope you don’t go down this route as the service and rapport you build with your clients is second to none. A big thanks to Tony Elden, Kitchen Surveyor as he goes the extra mile, above and beyond his duties to solve and help the best way he can. Alan Jukes the Branch Manager has a close network of staff that are very hard working and committed to their roles. Keep up the good work and thank you for everything. Lance

April 9, 2022
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Reply from Howdens - Luton

Good afternoon, Thanks for reviewing our Howdens – Luton depot. It's great to hear that you had such a positive experience. Have a great day, Tash.

Rated 5 out of 5 stars

Excellent service and quality

Excellent service and quality.
Thanks alot to Adrian (kitchen designer) from Luton depot , he help us to chose a beautiful kitchen design for our new house.

April 8, 2022
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Reply from Howdens - Luton

Good afternoon, Thanks for reviewing our Howdens – Luton depot. All the best, Tash.

Rated 4 out of 5 stars

Usual good service but I needed to push…

Usual good service but I needed to push them for the best prices and options. Delivery very expensive locally £50 for one cabinet!

April 7, 2022
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Reply from Howdens - Luton

Good afternoon, Thank you for your feedback. Have a great day, Tash.

Rated 5 out of 5 stars

Tony was fantastic as always

Tony was fantastic as always, what a credit to Howdens Luton. Kitchens are always top quality, service second to none, thank you Tony Eldin!!!

January 2, 2022
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Reply from Howdens - Luton

Good morning Ben, thank you for leaving a 5* review. We're sure that the team at the Luton depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Great service

December 31, 2021
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Reply from Howdens - Luton

Good afternoon Robert, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.

Rated 5 out of 5 stars

As always very helpful and professional…

As always very helpful and professional with their service

December 25, 2021
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Reply from Howdens - Luton

Hi Steve. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Harriet.

Rated 5 out of 5 stars

I never bought anything before from…

I never bought anything before from Howdens
I was looking in many places for skirting boards
I found them in Howdens cheaper than any other suppliers
Totally recommend Howdens

December 5, 2021
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Reply from Howdens - Luton

Good afternoon, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Ellie.

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