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Howdens - Macclesfield Reviews 61

TrustScore 4.5 out of 5

4.6

Adelaide Street, SK10 2QS Cheshire, North West, GB


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Rated 5 out of 5 stars

Needed a kitchen for my son and his wife, went str8 to Lorraine at Howdens, Macclesfield. She listens to exactly what you ask for and designs a kitchen that answers all your needs. Their 3D software a... See more

Company replied

Rated 5 out of 5 stars

Brilliant from start to finish! We've just had a bespoke utility room designed and built by Howdens in Macclesfield. Kathy Silvester was our Howden's designer and she did an amazing job of un... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish. Especially Kathy who came to design, helped us choose it and Phil Smith who installed it. Both were very professional and knowledgably. The kitche... See more

Company replied

Rated 5 out of 5 stars

Just had my utility room updated and very pleased with the service from the Macclesfield branch of of Howdens. Quality products all round and in particular, the design input from Kathy Silvester was i... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Adelaide Street, SK10 2QS, Cheshire, North West, United Kingdom

  • 01625 428 758

4.6

Excellent

TrustScore 4.5 out of 5

61 reviews

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Rated 1 out of 5 stars

A bad experience from start to finish

A bad experience from start to finish: the designer didn't measure the kitchen correctly to begin with, 4 units and the sink received in the first instance were damaged and had to be replaced, the Lamona extractor was very noisy and didn't extract properly and the dishwasher doesn't clean properly. Some of the unit doors had been used before, as evident from the screws marks on them. Complained to the local manager who never acknowledge or responded to it. Only when complained to the CEO, we got a response and refunded the cost of the extractor. All in all a very costly experience and were asked to pay for the whole kitchen in advance.

September 1, 2023
Unprompted review
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Reply from Howdens - Macclesfield

Thank you for your feedback. Please be assured that we have shared your comments to try to avoid situations like this happening again in the future.

Rated 5 out of 5 stars

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish. Especially Kathy who came to design, helped us choose it and Phil Smith who installed it. Both were very professional and knowledgably. The kitchen is beautiful, very pleased, it is stunning.
Thank you very much, would highly recommend to anyone who is looking for a kitchen.

November 16, 2023
Unprompted review
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Reply from Howdens - Macclesfield

Hi Sandra, Thanks for leaving this 5 star review for the Howdens - Macclesfield depot! Have a lovely day! Tash.

Rated 4 out of 5 stars

Staff full of knowledge and know what…

Staff full of knowledge and know what they are talking about and if they don’t they will find out for you.

October 17, 2023
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Reply from Howdens - Macclesfield

Hi Chris, Thanks for taking the time to leave this positive review. All the best, Tash

Rated 5 out of 5 stars

Great staff

Great staff. Very pleasant and more than helpful

July 5, 2023
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Reply from Howdens - Macclesfield

Hi, Thanks for leaving this 5 star review for the Howdens - Macclesfield depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

NEED A KITCHEN GO TO HOWDENS

Needed a kitchen for my son and his wife, went str8 to Lorraine at Howdens, Macclesfield. She listens to exactly what you ask for and designs a kitchen that answers all your needs. Their 3D software allows you to see exactly what it will look like, maximising the space. Their units, counters etc are all gr8 quality and they offer an extensive range of ovens,hobs,dishwashers etc. All the staff at Macc are very friendly and helpful. If you need a kitchen don't hesitate to go see Lorraine.

July 5, 2023
Unprompted review
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Reply from Howdens - Macclesfield

Hi, Thanks for leaving this 5 star review for the Howdens - Macclesfield depot! Best wishes, Tash

Rated 1 out of 5 stars

We have been ordering for a long time…

We have been ordering for a long time from howden’s and the last few months has been really bad. Each month we ask how much is owed and they have said nothing. Then we get a naught note saying we have over due money. We ordered some doors pre finished doors which were sent to the customers address, for us to then find out they weren’t pre finished, I was then told by howdens they didn’t do them in that range. I’m ok with that mistake by Howdens. But then for us to get charged for them collecting the doors so I can provide pre finished doors as quoted has pushed me over the edge.

May 5, 2023
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Reply from Howdens - Macclesfield

Thank you for taking the time to leave this review. Please be assured we will share your comments with the Macclesfield depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Great service

Great service, product delivered on time

March 24, 2023
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Reply from Howdens - Macclesfield

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent customer service from a first…

Excellent customer service from a first rate designer and maximum flexibility as a project changes from start to completion.

February 23, 2023
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Reply from Howdens - Macclesfield

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent service

I am so grateful to Lorraine of Howdens' Macclesfield Store for her supportive and collaborative approach in designing our new kitchen. Throughout our interactions, Lorraine was helpful, supportive, proactive, and above all else incredibly patient. Lorraine is a true credit to Howdens, and we will be sure to keep her front of mind for future projects. Thank you very much, Lorraine. We are extremely grateful for your help, professionalism, and proactivity.

March 2, 2023
Unprompted review
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Reply from Howdens - Macclesfield

Hi, Thanks for leaving this 5 star review for the Howdens - Macclesfield depot! It's great to read your comments. Have a lovely day! Tash.

Rated 5 out of 5 stars

Macclesfield store has an excellent team

Macclesfield store.
Kathy S helped design a gorgeous kitchen, then recommended Chris and team to fit. We moved the kitchen from one room to another. Lots of work required, and it all turned out beautifully. Everything went well, a few minor issues were addressed immediately (so, not issues). A very professional service from all involved (design, sales, delivery, fitting, electrics, plumbing, plastering). I recommend the company, and I recommend that team. My next kitchen (hopefully in many years) will come from here. I had the concrete effect doors and a slate effect worktop with an engineered wood floor, lots of full height units, an island with drinks chiller below, a boiling water tap, a range cooker and extractor built into the chimney breast and vented up through the chimney stack, the fitters built me a glass brick window and built up some frames and plasterboard above the full height units, up to the ceiling, so they appear built in. And so much else. And everything just worked.

October 23, 2022
Unprompted review
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Reply from Howdens - Macclesfield

Hi, Thanks for leaving this 5 star review for the Howdens – Macclesfield depot! All the best, Tash.

Rated 5 out of 5 stars

Great service and price

Great service and price and always friendly

November 21, 2022
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Reply from Howdens - Macclesfield

Hi, Thanks for reviewing our Howdens - Macclesfield depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Yvette and Robs new kitchen

From measuring right through to delivery, the service and help was FIRST CLASS

November 15, 2022
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Reply from Howdens - Macclesfield

Hello, Thanks for reviewing our Howdens - Macclesfield depot. Take care and have a lovely day, Tash.

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