Elly in the Maidstone branch has been incredible from beginning to end. I sat in comfort while she expertly tapped away at the computer and our fabulous bespoke utility room design was formed on the s... See more
Company replied

Unit 2, Haslemere Estate, Sutton Road, ME15 9NL Maidstone, South East, GB
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Elly in the Maidstone branch has been incredible from beginning to end. I sat in comfort while she expertly tapped away at the computer and our fabulous bespoke utility room design was formed on the s... See more
Company replied
We recently had a kitchen for our lodge and house from Sutton Rd, Howdens. Elly spent so much time helping us plan and get the right design, she was truly amazing and so patient. We now have 2 stunnin... See more
Company replied
Just had my new kitchen and utility room fitted and I must say howdens were absolutely brilliant from start to finish. Geoff curb the sales / designer has completely transformed my kitchen utilising t... See more
Company replied
I didn't realise that Howdens did things like saws and buckets, cheaper than Screwfix next door and better quality. It's made me pay more attention to their monthly deals, worth a look
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 2, Haslemere Estate, Sutton Road, ME15 9NL, Maidstone, South East, United Kingdom
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Elly in the Maidstone branch has been incredible from beginning to end. I sat in comfort while she expertly tapped away at the computer and our fabulous bespoke utility room design was formed on the screen in front of me complete with our chosen handles, paint choice and worktops. Couldn’t have been easier. The units were delivered as promised and once fitted we could really appreciated the quality. Looks fabulous! Will add photos soon

Reply from Howdens - Maidstone
We recently had a kitchen for our lodge and house from Sutton Rd, Howdens. Elly spent so much time helping us plan and get the right design, she was truly amazing and so patient. We now have 2 stunning kitchens at a really good price.

Reply from Howdens - Maidstone
Always good service from Maidstone branch. Great staff.

Reply from Howdens - Maidstone
Would definitely recommend Howdens Maidstone. Great customer service and very helpful

Reply from Howdens - Maidstone
Used a Howdens approved contractor. JMC INTERIORS SOUTHERN, James McAreavey and he asked for £2000 in advance, did no work and kept my money. I feel stupid for agreeing to advance him. We live and learn….
UPDATE March 2026
After getting a county court judgement and then employing a recovery company, finally, after 3 months. I got my money back.
HOWDENS were absolutly unhelpful. They stated that they take no responsibility for the trades people they promote at their stores. They have also refused to clarify whether they have removed this company from their list so be careful who you choose to do your installation.

Reply from Howdens - Maidstone
I didn't realise that Howdens did things like saws and buckets, cheaper than Screwfix next door and better quality. It's made me pay more attention to their monthly deals, worth a look

Reply from Howdens - Maidstone
Great service throughout particularly the after sales and follow up /customer service. Definitely recommended .

Reply from Howdens - Maidstone

Reply from Howdens - Maidstone

Reply from Howdens - Maidstone
Kitchen is a real disappointment with doors, hinges and handles all appearing cheap and flimsy.
Howdens (Maidstone) put on a big act when we went in to the store telling you how great our kitchen fitter was. However, you have to understand that to them the kitchen fitter is the customer not you. When it turned out that kitchen fitter had financial problems Howdens confirmed (all too late) that they would not give him credit as they were aware of this and they had also received complaints about him from other members of the public.
Howdens did find another kitchen fitter ( a good one this time) to finish the job but we were left substantially out of pocket.

Reply from Howdens - Maidstone
My sales rep (David- Maidstone), was nothing less than exceptional. I must have changed my mind about 35 times, he has the patience of a saint! He is also very genuine, professional and knowledgeable. For me it’s one thing to sell you a product or kitchen in this case, but after sales is what’s key, when things go wrong and they already have your money! I had an issue with a damaged cupboard and within days the new one arrived. Sorted with no fuss. Thank you again David :-)

Reply from Howdens - Maidstone
Prompt delivery, all goods in great condition, polite helpful driver...

Reply from Howdens - Maidstone
Only collected a length of architrave but staff very helpful, as usual.

Reply from Howdens - Maidstone
Amelia was a great help with my last 2 orders. I’d make last minute changes and she dealt with it well with no fuss. Great job thank you.
🙏 Adam

Reply from Howdens - Maidstone
Miss sold kitchen appliances by howdens, within 3 months, a rubber seal on oven door replaced, and pump in washing machine replaced, next month the oven was replaced, the extractor hood is noisy, and tube kinked, so makes more noise the supposed too, water inside oven when cooking, condensation inside and outside microwave, when in use, bearings on washing machine is noisy.. The washing machine door now doesnt close since howdens engineers repaired my washing machine.. I asked for replacements all of products, howdens refused as they said they were repaired.. Lololol but thats thier policy and thier engineers. Pathetic!! Extremely poor customer service i definitely would not recommend buying anything from Howdens.

Reply from Howdens - Maidstone
First class service and quality products at unbeatable prices. Great team.

Reply from Howdens - Maidstone
Maidstone branch , Bradley was as usual efficient and helpful . Goods delivered as promised. Driver carefully made the delivery. First class service .

Reply from Howdens - Maidstone
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