After writing a scathing review on another branch I felt it only fair to write a positive review of the Matlock branch. The Gaffer was helping the young apprentice in every aspect. He had loads of t... See more
Company replied

Unit 2, Tansley View, Old Coach Road, Brookfield Industrial Estate, DE4 5ND Matlock, East Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
After writing a scathing review on another branch I felt it only fair to write a positive review of the Matlock branch. The Gaffer was helping the young apprentice in every aspect. He had loads of t... See more
Company replied
Used the design service by Howdens for a bootility room to include a, dog shower, something that Megan hadn't been asked to do before. She was lovely and friendly and as a fellow dog lover she could f... See more
Company replied
Went here to get my new kitchen. Megan Gamble helped me go through absolutely everything! Nothing was too much for her even when I asked to look at various colours. She was fantastic and would highly... See more
Company replied
Excellent Company and have purchased from them for years. They're always ready to help and advise and because of this service and quality products we will be returning again and can fully recommend.... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 2, Tansley View, Old Coach Road, Brookfield Industrial Estate, DE4 5ND, Matlock, East Midlands, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient, polite, helpful, knowledgeable of own products and speedy.

Reply from Howdens - Matlock
The staff are very helpful and friendly they provide a positive vibe when you visit the trade counter

Reply from Howdens - Matlock
Went here to get my new kitchen. Megan Gamble helped me go through absolutely everything! Nothing was too much for her even when I asked to look at various colours. She was fantastic and would highly recommend anyone going there. Fantastic customer care. Thanks Meg

Reply from Howdens - Matlock
Used the design service by Howdens for a bootility room to include a, dog shower, something that Megan hadn't been asked to do before. She was lovely and friendly and as a fellow dog lover she could fully understand what was needed and designed a, fabulous space for me. Really pleased with the outcome it looks fabulous

Reply from Howdens - Matlock
Can't thank these guy's at Matlock enough. Great customer service, always polite and friendly, go out of their way to help.

Reply from Howdens - Matlock
Helpful,knowledgeable,honest,quick.
Tom offers coffee every time,but never got time! But nice touch

Reply from Howdens - Matlock
Team did everything to help with a problematic install (not a howdens project)

Reply from Howdens - Matlock
I recently bought doors, frames and ironmongery from Howdens at Matlock. Stock was in within a couple of days, quality was good, service was good. I do however have a pending issue with the branch relating to service which I expected communication on but have heard nothing further!

Reply from Howdens - Matlock
Kitchen order was easy, accurate, delivered on time and cost effective
Howdens matlock well worth a visit
Thank you
Puts the like of B&Q to shame
Well done Eddie you are running a well organised branch and the attention to detail.
Don’t very often rate businesses but this is an exception

Reply from Howdens - Matlock
From signing up to create an account through to dealing with Ed and Tom for our first deliveries, ALL the staff at the Matlock branch appear to genuinely want to help you. Thank you.

Reply from Howdens - Matlock
Matlock. Josh and team were fantastic very helpful very friendly customer service nothing was to much trouble would 100% recommend

Reply from Howdens - Matlock
Always very helpful & carry great stock levels, been using Howdens for over 20 years 👍👍

Reply from Howdens - Matlock
The team at Matlock always go the extra mile for you friendly team nothing is too much trouble first class team! 🤩

Reply from Howdens - Matlock
Staff was really helpful and got everything sort out for my customer

Reply from Howdens - Matlock
Megan was great..!!!!
Very knowledgeable and very patient, great customer service 👍

Reply from Howdens - Matlock
Having used the Construction Industry Supply chain for over 45 years , it is extremely refreshing to come across a particular Branch that are exceptional.
Reflecting the MO of the Manager , Eddie , his team are polite , courteous, knowledgeable and do what they say they will do !!
Excellent 👍🏻

Reply from Howdens - Matlock
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.