Banner for Howdens - Melton Mowbray

Howdens - Melton Mowbray Reviews 

57
TrustScore 4.5 out of 5

4.7

Dee Close, Thorpe Road, Melton Mowbray, LE13 1SQ Leicestershire, East Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently worked with Howdens Melton Mowbray, and specifically with Tom, on a kitchen project we were doing in the Midlands. I honestly cannot speak highly enough of the experience. From start to... See more

Company replied

Rated 5 out of 5 stars

Great client was extremely happy with James the kitchen designer and the delivery of the kitchen,which still has to be fitted due to building complications. Annoyed in the fact that I was expecting... See more

Company replied

Rated 5 out of 5 stars

The team at the Melton Mowbray depot were fantastic from start to finish. We had a new kitchen and utility and we are over the moon with it. I couldn’t recommend a better service than we had from desi... See more

Company replied

Rated 5 out of 5 stars

They were very pleasant and not pushy they talk to you and explain everything I've dealt with David and his team from Melton for years

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Dee Close, Thorpe Road, Melton Mowbray, LE13 1SQ, Leicestershire, East Midlands, United Kingdom

  • 01664 262 100

4.7

Excellent

TrustScore 4.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(57)

9,079 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good banter

Staff always pleasant with a helpful attitude. Products mostly in stock. Competitively priced.

January 23, 2023
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Hello, Thanks for reviewing our Howdens – Melton Mowbray depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful, supplies delivered on time and fantastic coffee

November 12, 2022
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Hello, Thanks for reviewing our Howdens - Melton Mowbray depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

All very easy

All very easy. Turn up, collect your stuff and go. Helpful staff at the Melton branch. Good quality goods.

October 24, 2022
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Hi, Thanks for reviewing our Howdens - Melton Mowbray depot. Have a lovely day! Tash.

Rated 1 out of 5 stars
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Thank you for bringing this matter to our attention, Andrew. Please be assured we will raise your comments with the Melton Mowbray depot for their acknowledgment. All the best

Rated 5 out of 5 stars

Always helpful

Always helpful, prices competitive . Friendly both in store and over phone

July 7, 2022
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Hello Sandra, Thanks for reviewing our Howdens – Melton Mowbray depot. Best wishes, Tash

Rated 5 out of 5 stars

exactly what I needed

exactly what I needed, helped load too

June 19, 2022
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Hello Tim, Thanks for reviewing our Howdens – Melton Mowbray depot. Best wishes, Tash

Rated 4 out of 5 stars

Good team

Good team - thorough, competent and professional

May 27, 2022
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Good afternoon, Thanks for reviewing our Howdens – Melton Mowbray depot. Have a great day, Tash.

Rated 3 out of 5 stars

Poor value for unfinished units

I purchased 2 of your wide 3 drawer kitchen units. The quality of these units was at best, mediocre, considering the reasonably high price and did not even come pre drilled for the drawer runners which was then a fiddly process.
I would probably not purchase these again.

May 21, 2022
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Thank you for your feedback. Please rest assured we will share your comments internally so that we can continue improving our products and services. All the best

Rated 5 out of 5 stars

Recently bought a kitchen for new car…

Recently bought a kitchen for new car showroom plus other materials. Fast and efficient service and quick delivery

March 5, 2022
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Hello Michael, Thanks for reviewing our Howdens – Melton Mowbray depot. All the best, Tash.

Rated 5 out of 5 stars

Very helpful & great service.

Very helpful & great service.
Even loaded the fire door into
my van

February 17, 2022
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Hello David, Thanks for reviewing our Howdens – Melton Mowbray depot. All the best, Tash.

Rated 5 out of 5 stars

Service and after sales excellent, but quality ex factory variable.

Service and after sales excellent. Friendly and knowledgable front desk.
However, quality control ex. factory variable to poor, had to return multiple items for replacement following identified defects. The local depot very very obliging and helpful with replacements and I must add this was not local depot damage.

December 13, 2021
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Thank you for your feedback, Steve. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

All of the staff went above and beyond…

All of the staff went above and beyond to help us. Especially Chrissie. She is a credit to the company. We would definitely recommend this business for their high quality of merchandise and excellent customer care.

December 7, 2021
Unprompted review
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Good afternoon Ruth, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.

Rated 5 out of 5 stars

Wanted to freshen up my kitchen with…

Wanted to freshen up my kitchen with new worktops, spoke to Chrissie at the Melton branch who was very friendly and knowledgeable, she helped me find the look and design i was trying to create she even called other stores while i was there to locate more stock as we needed 2 worktops and melton only had the one. She then rang me the next day to say she had it all in stock and was ready to collect. I would recommend Howdens to my friends and family, Chrissie is very polite, a great help and credit to the company.

November 24, 2021
Unprompted review
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Good afternoon, thank you so much for leaving this 5* review for our Melton Mowbray depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Ellie.

Rated 2 out of 5 stars

Re Greystone house Exton

Poor service
We had to collect parts from another branch as they were no included on the delivered order , costing us time and money

November 1, 2021
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Thank you for bringing this matter to our attention, Tom. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Melton Branch- Credit given to Chrissy

Really happy with the service I received from a staff member named Chrissy. I placed an order for an elderly customer who had been without a kitchen for quite some time due to insurance complications. Chrissy helped me locate the relevant appliances, gave a great affordable price & also delivered it to the customer to prevent further delays. The customer was so relieved to finally have a working kitchen & am very happy with Chrissy’s service. Well done. Highly recommend Howdens- especially the Melton Branch.

October 6, 2021
Unprompted review
Howdens - Melton Mowbray logo

Reply from Howdens - Melton Mowbray

Good afternoon Lauren, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look