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Howdens - Middlesbrough Reviews 132

TrustScore 4.5 out of 5

4.6

6 Carcut Road, Lawson Industrial Estate, Middlesbrough, TS3 6QL Cleveland, North East, GB


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Rated 5 out of 5 stars

Charlotte Mann made the whole experience of choosing our forever kitchen absolutely wonderful. She listened to what we were thinking of and gave lots of options and design ideas to suit our new extens... See more

Company replied

Rated 5 out of 5 stars

As a first time trade customer I could not have been happier, the staff went above and beyond to help me get sorted and I even managed to luckily catch one of the trade day events bagging myself a fre... See more

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Rated 5 out of 5 stars

From start to finish, the service, quality and care from Howdens, and in particular, Mary Fletcher - designer was outstanding. Mary listened to us and gave relevant advice about the space and how... See more

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Rated 5 out of 5 stars

Glen Davison at Howdens Middlesbrough was a great help when designing our kitchen, he was punctual and professional and always at hand to answer any questions we had throughout the process. Any issues... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • 6 Carcut Road, Lawson Industrial Estate, Middlesbrough, TS3 6QL, Cleveland, North East, United Kingdom

  • 01642 248 874

4.6

Excellent

TrustScore 4.5 out of 5

132 reviews

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Rated 5 out of 5 stars

Really good and efficient service from…

Really good and efficient service from everyone at the Middlesbrough branch the staff were friendly. I would advise anyone to go there for all your kitchen needs. 20 out of 10 for me

February 25, 2022
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Reply from Howdens - Middlesbrough

Good afternoon, Thanks for leaving this positive review. All the best, Tash.

Rated 5 out of 5 stars

Chris hamari

We have recently had our kitchen designed by Charlotte Mann and we received amazing service from start to finish! She made our dream kitchen a reality by listening to our thoughts and ideas but also discussed with us her own knowledge on what may work best and we couldn’t be happier with the end results!
Outstanding customer service and always keen to help where needed! We would highly recommend Charlotte for any kitchen designs you may have and I’m sure she will not disappoint!
Thanks Chris hamari.

January 26, 2022
Unprompted review
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Reply from Howdens - Middlesbrough

Good morning Chris, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

Rated 4 out of 5 stars

Great service x great price

Great service x great price , customer was very happy with their new kitchen

January 1, 2022
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Reply from Howdens - Middlesbrough

Good morning, thank you for leaving this positive* review. We're sure that the team at the Middlesbrough depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful and always professional as they should be. Very good service around

December 26, 2021
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Reply from Howdens - Middlesbrough

Good afternoon Roy, thank you so much for leaving this 5* review for our Middlesbrough depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

Rated 1 out of 5 stars

Delivered the wrong kitchen

Delivered the wrong kitchen, to customers address

Numerous wrong items sent , wrong size

Lots of lost days work

Over charged customer and still saying £192 outstanding (when the branch have confirmed that the customer has over paid by £101)

December 2, 2021
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Reply from Howdens - Middlesbrough

Thank you for bringing this matter to our attention, Richard. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Glen, Tony and the team at North Ormesby Depot

Just had my first Howdens kitchen fitted. Absolutely first class service from start to finish. I used the depot in north Ormesby, Middlesbrough, Glen designed an amazing kitchen. Tony was the fitter, him and his colleague were so lovely, very polite and professional. My kitchen, Greenwich Matt charcoal grey, is absolutely stunning!! If carlsberg did kitchens……..

November 19, 2021
Unprompted review
Howdens - Middlesbrough logo

Reply from Howdens - Middlesbrough

Good afternoon Judith, thank you so much for leaving this 5* review for our Middlesbrough depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Ellie.

Rated 5 out of 5 stars

Always excellent service

Always excellent service here. Brilliant team of staff that can never help you enough. I always recommend Middlesbrough’s branch to all customers.

November 8, 2021
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Reply from Howdens - Middlesbrough

Hi. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Harriet.

Rated 5 out of 5 stars

Great service excellent materials…

Great service excellent materials supplied

July 27, 2021
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Reply from Howdens - Middlesbrough

Good morning Alan, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

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