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Howdens - Moreton Reviews 

90
TrustScore 5 out of 5

4.8

Restoration House, Tarran Way Industrial Estate, Tarran Way West, CH46 4TT Wirral, North West, GB


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Rated 5 out of 5 stars

Howdens Moreton, just off the phone with lovely Sharon, I was looking for the manual for the Howdens integrated tumble dryer as I'd moved house and needed to refit it in the utility room. Sharon coul... See more

Company replied

Rated 5 out of 5 stars

Quality products at very competitive prices.Super friendly, helpful staff and management who do everything possible to make your job run smoothly. Would highly recommend Moreton howdens.

Company replied

Rated 3 out of 5 stars

Overall the service level needs some improvement. Errors in picking from the warehouse, price variations and incomplete orders are a problem. The product range is excellent with good quality items at... See more

Company replied

Rated 5 out of 5 stars

had a call from the branch reminding me that my account hadn't been used for a while and to pop in to make a nominal purchase to keep it open. Much appreciated the friendly reminder.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Restoration House, Tarran Way Industrial Estate, Tarran Way West, CH46 4TT, Wirral, North West, United Kingdom

  • 0151 678 5800

4.8

Excellent

TrustScore 5 out of 5

90 reviews

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4.8

All reviews

(90)

9,128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality all around

Really helpful team of staff, from booking a measure to having delivery cannot fault the quality of the service or the product

September 16, 2022
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Reply from Howdens - Moreton

Hello, Thank you for taking the time to leave this review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Great service

Everyone in the moreton branch is responsive and easy to deal with. Craig designed our kitchen just how we wanted, for a great price and had it delivered to us within a week!

September 22, 2022
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Reply from Howdens - Moreton

Hi there Brian, Thanks for reviewing our Howdens – Moreton depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Peggy’s doors

Great service and communication from the staff. A couple of small issues were quickly sorted out. Good quality stock and friendly service.

September 3, 2022
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Reply from Howdens - Moreton

Good afternoon, Thanks for reviewing our Howdens – Moreton depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great customer service especially from…

Great customer service especially from Sophie at the Moreton branch . Very efficient and customer friendly .always keep me up to date with promotions and deals . When ever I need a quote for materials she is back to me with in minutes . Thank you

August 20, 2022
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Reply from Howdens - Moreton

Hello, Thanks for reviewing our Howdens – Moreton depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Great Service

Got a text notification - Soph’s Saturday Sale so got to the unit handy and got myself some skirting at half price and they threw in some grab adhesive for free. I was in and out in minutes and a great deal. Well done Sophie

July 10, 2022
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Reply from Howdens - Moreton

Good afternoon, Thanks for reviewing our Howdens – Moreton depot. Have a lovely day! Tash.

Rated 1 out of 5 stars

We've had a terrible customer service experience with Howdens, Moreton, Wirral

We've had a terrible customer service experience with Howdens, Moreton, Wirral. After dealing with two designers, as the original designer was particularly rude, we were told the kitchen we were about to order has now been discontinued and they can't get all the items. Each dealing with Howdens made us feel like we were a hinderance to them and not about to spend a substantial amount of money. We ultimately decided to take our custom elsewhere after persevering with poor service for multiple weeks. We have now ordered our kitchen through Magnet who couldn't have been more helpful.

July 8, 2022
Unprompted review
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Reply from Howdens - Moreton

We're sorry you have been disappointed by your experience, Jen. Please be assured we will raise your comments with the Moreton depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Friendly, polite and amazing service!

Tony looked after me with the utmost courtesy and o professionalism. Very knowledgeable. Sorted out my goods and delivery. I would highly recommend Howdens in Moreton.

May 10, 2022
Unprompted review
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Reply from Howdens - Moreton

Hi there Jacqui, Thanks for reviewing our Howdens – Moreton depot. It's great to hear that you had such a positive experience. All the best, Tash.

Rated 5 out of 5 stars
Howdens - Moreton logo

Reply from Howdens - Moreton

Hello Ross, Thanks for reviewing our Howdens – Moreton depot. Have a great day, Tash.

Rated 5 out of 5 stars

Kitchen

Spot on service and quality units

March 3, 2022
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Reply from Howdens - Moreton

Hello Carl, Thanks for reviewing our Howdens – Moreton depot. Have a great day, Tash.

Rated 5 out of 5 stars

Great service

Great product, great service and great price, thanks.

February 22, 2022
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Reply from Howdens - Moreton

Hello Andy, Thank you for sharing your experience with us. Have a great day, Tash.

Rated 1 out of 5 stars

Had the worse kitchen plan ever done

Had the worse kitchen plan ever done. Nothing fit, had nothing to do with the kitchen design or ordering, we where instructed to fit the kitchen. I personally went back to your shop in moreton in the wirral approximately 15 times taking things back the wrong order and missing items. For example missing no 2 tall fridge units. Cheers darren

January 22, 2022
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Reply from Howdens - Moreton

Thank you for bringing this matter to our attention, Darren. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Great customer service and support

Great customer service and support. Very helpful staff can't fault the Branch in Moreton Wirral.

November 21, 2021
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Reply from Howdens - Moreton

Good afternoon Julie, thank you so much for leaving this 5* review for our Moreton depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Ellie.

Rated 5 out of 5 stars

Great service from measuring to…

Great service from measuring to delivery and the products are getting better and better 👌

November 10, 2021
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Reply from Howdens - Moreton

Good afternoon, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.

Rated 5 out of 5 stars

We set out to purchase a new kitchen

We set out to purchase a new kitchen, Howdens had everything we wished for, a good team well done.

November 9, 2021
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Reply from Howdens - Moreton

Hi Paul. We are so pleased to read your positive comments, thanks for leaving such a great review. Harriet.

Rated 5 out of 5 stars

My overall experience with Howden's has…

My overall experience with Howden's has been really good. From design to quick delivery was good, but the aftercare from Howdens in Moreton was first class and I have to mention Sophie as a stand out member of the team.
Thanks again, I wouldn't hesitate to use your services or reccomend to anybody looking else looking to improve their home.

November 3, 2021
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Reply from Howdens - Moreton

Good afternoon, thank you for leaving a 5* review. We're sure that the team at the Moreton depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

the staff at moreton branch are…

the staff at moreton branch are friendly professionals that bend over backwards to help us trademen to achieve our goals

September 23, 2021
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Reply from Howdens - Moreton

Good morning Andy. Thank you for your great feedback. All the best, Harriet.

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