Extremely helpful chap at the counter. Went that extra mile. Great customer service.
Company replied

Unit 16 Teal Park, Cyan Close Stoke Bardolph, NG14 5JX Nottingham, East Midlands, GB
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Extremely helpful chap at the counter. Went that extra mile. Great customer service.
Company replied
Bought doors and handles 3 moths ago then day before scheduled to be fitted wife changed her mind re style of handles. Had the pleasure of being served by Gary Fewkes. Accepted the door handles as a... See more
Company replied
I cannot praise the staff at Netherfield branch enough. We have recently purchased a new kitchen and utility, bathroom base cabinets and internal oak doors from them. The patience of Steph and Simon o... See more
Company replied
It was all excellent and mostly driven by Gary at Netherfield. Initially I needed some advise on the right worktop oil and he was knowledgeable and helpful. I then needed to replace the hob and again... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 16 Teal Park, Cyan Close Stoke Bardolph, NG14 5JX, Nottingham, East Midlands, United Kingdom
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My account is being used by someone else yes it was a cash sale but not happy

Reply from Howdens - Netherfield
Staff were very friendly and went out their way above and beyond to deliver our goods. Would strongly recommend

Reply from Howdens - Netherfield
Everything in stock and the service at this branch was brilliant

Reply from Howdens - Netherfield
I own a limited company and my credit limit is £1000, I’ve recently found out that if you are a sole trader, your credit limit is £10,000 or over, this doesn’t make any sense to me as I’m having to turn down work because I don’t have the credit to carry out my work for customers, the staff at this branch are really helpful and professional and go out of their way to help with anything but I think howdens as a company need to change this as I am being put off from purchasing anything with them in the future

Reply from Howdens - Netherfield
Really good experience dealing with Howdens netherfield they always make it a pleasure to deal with them and nothing is ever a hassle it’s a shame that they can’t stock more products on the shelf’s as somthings you go in for arnt coming in till the next day. Website is awful ok to price up a job but checking stock and placing the order doesn’t make sense at all press confirm list then gets sent into the office then they have to email y out back confirming what you have ordered to me it’s a complete waste of time price jobs up off the website ring up and order or just go in.

Reply from Howdens - Netherfield
Dreadful After Sales Experience
My partner went into the local Netherfield branch to enquire about an issue with some plinth on our new kitchen which has been installed for about six months. The bottom edge under some drawers is curling up despite it being nowhere near any water and not subject to leaks etc. The man she spoke to insisted "it isn't plinth it is skirting board, it is cheap MDF and it has blown, and the rest will do it eventually if you don't silicone it" . The design was by Howdens, the materials were specified for a kitchen by Howdens, it was installed by a very experienced kitchen fitter to their design, in fact they have exactly the same "skirting" in their showroom... On her recounting the discussion it put me in mind of a certain Mr Ratner who declared all the stock in shops was 'crap'.
Very disappointed with the experience, we had not expected anything for free but equally we had not expected the condescension and appalling customer service after the lovely manageress when we bought it.
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The day after I submitted this review Staci the store manager contacted us and arranged for joiners to come out and remedy the problem - the offending plinth was replaced and the rest of the plinth inspected and sealed by two very pleasant gentlemen.
I have upgraded this from one star for the initial issue to four for resolving our query quickly and efficiently.

Reply from Howdens - Netherfield

Reply from Howdens - Netherfield
Always happy with Howdens Netherfield. Great team. I always deal with Carla who is a great designer. A credit to work with.Management and other staff we get on really well with and always happy to help. Thanks to all Ash CPM Nottingham Ltd

Reply from Howdens - Netherfield

Reply from Howdens - Netherfield

Reply from Howdens - Netherfield
All the staff I dealt with could not have been more helpful well done

Reply from Howdens - Netherfield
Great service and support. A team that works well together at Netherfield branch well done!

Reply from Howdens - Netherfield
It was all excellent and mostly driven by Gary at Netherfield. Initially I needed some advise on the right worktop oil and he was knowledgeable and helpful. I then needed to replace the hob and again he gave me great advice and I ended buying from you. We spoke several times and he always took the time to explain and help. It was an unusually good experience and I would recommend you to anyone on this basis.

Reply from Howdens - Netherfield
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