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Howdens - Newhaven Reviews 47

TrustScore 4.5 out of 5

4.7

Unit A, Ranalah Industrial Estate, New Road, BN9 0EH Newhaven, South East, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Many thanks to Newhaven Branch, especially Jacky today. They are always so helpful, but went the extra mile on Friday when I was planning to finish a job and found I needed an extra item to enable me... See more

Company replied

Rated 5 out of 5 stars

We recently bought a kitchen through Howdens Newhaven. From start to finish, from the house call to design the kitchen through to the end of the project and credits for items not used, James Harris wa... See more

Company replied

Rated 5 out of 5 stars

There was an issue with an already purchased worktop, I was lucky enough to be served by the lovely Jackie (phone). Her excellent efficiency, manner and humour provided a great customer service. Jac... See more

Company replied

Rated 5 out of 5 stars

It is such a pleasure to deal with helpful happy people. Jackie runs a brilliant team & every interaction with them has been a delight. I know clients are quick to complain when there's a problem... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit A, Ranalah Industrial Estate, New Road, BN9 0EH, Newhaven, South East, United Kingdom

  • 01273 514 765

4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Always good service

Always good service, helpful and prepared to go the extra mile

February 23, 2026
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Hello Frank,

Thank you for your kind words and for taking the time to share your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

Many thanks to Newhaven Branch

Many thanks to Newhaven Branch, especially Jacky today. They are always so helpful, but went the extra mile on Friday when I was planning to finish a job and found I needed an extra item to enable me to finish and invoice. Not in stock, but had her van pick up and get back to depot by the time I came to pick up other stock. Great service!

January 9, 2026
Unprompted review
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Hello Andrew,

Thank you for sharing your positive experience with us.
Best wishes, Alexandra

Rated 5 out of 5 stars

Newhaven depot is THE BEST

Newhaven depot is THE BEST. The whole team go above and beyond. 5 stars all the way. Thank you all for all your help over the years that I have dealt with this depot.

November 17, 2025
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Hello Clarendon Property Services, Thanks for reviewing our Howdens - Newhaven depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Jackie at Howdens has been so helpful

Jackie at Howdens has been so helpful

August 14, 2025
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Hello Barry,

Thank you for your kind words about Jackie and for giving us a 5-star rating. We're delighted to hear that she was able to assist you effectively.

Best wishes,

Rated 5 out of 5 stars

Proffessional /polite staff

Proffessional/Friendly staff.

August 5, 2025
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Hello Alan, good morning

Thank you for your kind words about our professional and friendly staff. We are pleased to hear that you had a positive experience with us.

Best wishes,

Rated 5 out of 5 stars

Knowledgeable and helpful staff…

Knowledgeable and helpful staff instore.
Good knowledge of stock and enthusiastic to help.

June 23, 2025
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Hello Andy,

Thank you for your kind words about our knowledgeable and helpful staff. We're pleased to hear that you had a positive experience with us at Howdens Newhaven.

Best wishes,

Rated 5 out of 5 stars

Newhaven Branch is Brilliant!

It is such a pleasure to deal with helpful happy people.
Jackie runs a brilliant team & every interaction with them has been a delight.
I know clients are quick to complain when there's a problem but rarely say 'Thank you' for good service.
Thank you Jackie, you & your team are brilliant!

June 5, 2025
Unprompted review
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Hello Geoff,

Thank you for your kind words and for taking the time to acknowledge Jackie and her team. We are delighted to hear about your positive experience with us.

Best wishes,
The Howdens Team

Rated 5 out of 5 stars

BRILLIANT! My order was efficiently taken & dealt…

My order was efficiently taken & dealt with, delivery was on the time agreed. Communication was great.
A pleasure to do business with!

May 19, 2025
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Hello Diellas Restaurant,

Thank you for sharing your positive experience with us. We're pleased to hear that our service met your expectations and that everything went smoothly.

Best wishes,

Rated 5 out of 5 stars

Always great service

Wendy and the team are always spot on

April 16, 2025
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Hello Chris,

Thank you for your kind words about Wendy and the team. We're delighted to hear that you had a positive experience with us.

Best wishes,

Rated 5 out of 5 stars

James the assistant manager at Newhaven…

James the assistant manager at Newhaven
Has provided excellent service, nothing was to much trouble

November 2, 2024
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Good morning Kevin Ancell, I am sure the team will be pleased to read your kind words! Have a lovely day!

Rated 5 out of 5 stars

Great kitchen design service and very…

Great kitchen design service and very helpful with delivery and spare parts returns.

February 15, 2024
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Hi Andrew. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Camille.

Rated 5 out of 5 stars

Great service

We recently bought a kitchen through Howdens Newhaven. From start to finish, from the house call to design the kitchen through to the end of the project and credits for items not used, James Harris was first class. He understood what we were trying to achieve and responded with flexibility and patience to our changes of mind. We used our own fitter, who had not worked with a Howdens kitchen but James was always ready to advise with the complicated elements. The delivery men, worktop templates and fitters were all friendly and professional.

February 7, 2024
Unprompted review
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Good morning Michael, thank you so much for leaving this 5* review for our Newhaven depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Zara

Rated 5 out of 5 stars

Jackie the star

There was an issue with an already purchased worktop, I was lucky enough to be served by the lovely Jackie (phone). Her excellent efficiency, manner and humour provided a great customer service.
Jackie dealt with the problem without hesitation, she was everything a company could ask for all wrapped up in one. Thank you so much Jackie, not only did you save the day, you went out of your way to make sure your customer really did feel they came first, even though I think that was you!

January 18, 2024
Unprompted review
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Ordering from start to finish is…

Ordering from start to finish is perfect timing. On time delivery on time and any questions answered

June 26, 2023
Howdens - Newhaven logo

Reply from Howdens - Newhaven

Hi, Thanks for leaving this 5 star review for the Howdens - Newhaven depot! Have a lovely day! Tash.

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