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Howdens - Newmarket Reviews 92

TrustScore 4.5 out of 5

4.4

Unit 2, Newmarket Business Park, Studlands Park Avenue, CB8 7EA Suffolk, East Anglia, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Been a customer for 25 + years but stopped using my account after Covid because of things being sent wrong and damaged and the attitude of staff. Had a call from David the new rep and he assured me th... See more

Company replied

Rated 4 out of 5 stars

Although you didn’t have what I needed in store, you sorted out with Nuffield road and I picked it up from there

Company replied

Rated 5 out of 5 stars

So pleased with our ‘paint to order’ kitchen, the knowledge and support from Shane in branch was 2nd to none, nothing was too much trouble and a couple of niggling issues were sorted promptly with no... See more

Company replied

Rated 5 out of 5 stars

World class customer service and after sales support. Had some issues and couldn’t have put things back on track without the support of the team at the Newmarket branch. They went above and beyond to... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 2, Newmarket Business Park, Studlands Park Avenue, CB8 7EA, Suffolk, East Anglia, United Kingdom

  • 01638 661 976

4.4

Excellent

TrustScore 4.5 out of 5

92 reviews

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Rated 5 out of 5 stars

Been a customer for 25 + years but…

Been a customer for 25 + years but stopped using my account after Covid because of things being sent wrong and damaged and the attitude of staff. Had a call from David the new rep and he assured me things were different now so gave it a chance and I must say what a different experience. Better laid out display and the staff were more than willing to help. Keep up the good work.

April 21, 2026
Howdens - Newmarket logo

Reply from Howdens - Newmarket

Hello Chris Marsh, If you would like to provide further details regarding this matter then you can email us at reviews@howdens.com, Many Thanks, Alexandra

Rated 5 out of 5 stars

Very productive

Very productive

April 20, 2026
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Reply from Howdens - Newmarket

Hello PRIME CARPENTRY,

Thank you for your feedback and for rating us 5 stars.

Best wishes, Alexandra

Rated 4 out of 5 stars

I placed the order online

I placed the order online, before the store opened. It was ready for collection when I visited the store just after it opened.

February 7, 2026
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Reply from Howdens - Newmarket

Good afternoon, Thanks for reviewing our Howdens - Newmarket depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Helpful staff

January 16, 2026
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Reply from Howdens - Newmarket

Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Many Thanks, Alexandra

Rated 5 out of 5 stars

Great customer service

Great customer service

November 10, 2025
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Reply from Howdens - Newmarket

Good afternoon, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day, Alexandra

Rated 2 out of 5 stars

Poor customer service from the outset

Poor customer service from the outset. Felt like couldn’t be bothered to serve and very unhelpful. Happy to elaborate…

October 1, 2025
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Reply from Howdens - Newmarket

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 1 out of 5 stars

Brought 3 flat pack cuboards

Brought 3 flat pack cuboards, all 3 had iron mongery missing . Not inpressed

September 16, 2025
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Reply from Howdens - Newmarket

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Friendly

Friendly, down to earth, helpful bunch. I love the local, sustainable ethos, the products are that perfect balance; well made, strong, discreet, minimal wastage, modest.

September 17, 2025
Howdens - Newmarket logo

Reply from Howdens - Newmarket

Hello David,

Thank you for your kind words.
Best wishes, Alexandra

Rated 5 out of 5 stars

Howdens

Great product
Competitive prices
Really great staff

September 4, 2025
Howdens - Newmarket logo

Reply from Howdens - Newmarket

Hello Mr Huckin,

Thank you for your positive feedback on our products, pricing, and staff.

Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent Customer service

So pleased with our ‘paint to order’ kitchen, the knowledge and support from Shane in branch was 2nd to none, nothing was too much trouble and a couple of niggling issues were sorted promptly with no fuss. The quality of the units is superb, I would highly recommend Howdens

August 1, 2025
Unprompted review
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Reply from Howdens - Newmarket

Hello Tracy,

Thank you for sharing your positive experience with your paint to order kitchen and for highlighting Shane's exceptional support. We're delighted to hear that you are pleased with the quality of our units and appreciate your recommendation.

Have a lovely day and take care.
Aine

Rated 5 out of 5 stars

Service is excellent

Service is excellent

August 7, 2025
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Reply from Howdens - Newmarket

Hello Vincent, good morning

Thank you for your kind words and for rating our service as excellent. We are pleased to hear that you had a positive experience with us.

Best wishes,

Rated 5 out of 5 stars

Fitted kitchens

Great service and staff always helpful and friendly

June 3, 2025
Howdens - Newmarket logo

Reply from Howdens - Newmarket

Hello Matthew, good morning,

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you found our service and staff helpful and friendly.

Best wishes,

Rated 5 out of 5 stars

Quick service

May 26, 2025
Howdens - Newmarket logo

Reply from Howdens - Newmarket

Hello Chris,

Thank you for your feedback and for rating our service with 5 stars. We're pleased to hear you found our service quick and efficient.

Best wishes,

Rated 3 out of 5 stars

You never know what your paying worked…

You never know what your paying worked out more expensive than a diy store

May 14, 2025
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Reply from Howdens - Newmarket

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

World class customer service and after…

World class customer service and after sales support. Had some issues and couldn’t have put things back on track without the support of the team at the Newmarket branch. They went above and beyond to help in any way they possibly could. Highly recommended ⭐ ⭐ ⭐️⭐️⭐️.

January 31, 2025
Unprompted review
Howdens - Newmarket logo

Reply from Howdens - Newmarket

Good afternoon, It's great to hear that you had such a positive experience. Take care and have a lovely day.

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