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Howdens - Newtownards Reviews 75

TrustScore 4.5 out of 5

4.7

41 Portaferry Road, BT23 8NN Northern Ireland, Northern Ireland, GB


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Rated 5 out of 5 stars

Ordered a kitchen for elderly mil. Wendy has been amazing from start to finish giving advice on worktops, doors, splash back & hob & oven. She has been meticulous in her design to ensure that architec... See more

Company replied

Rated 5 out of 5 stars

Very good service , and staff always remember my name as soon as I go in , which means alot . As I'm sure the amount of people who come in is alot but to remember peoples name as soon as you walk in ,... See more

Company replied

Rated 4 out of 5 stars

The staff are very nice and helpful and the service is good but I do feel that sometimes the company should give their trades men a bit more discount or something free from time to time for their cust... See more

Company replied

Rated 5 out of 5 stars

Although we didnt end up going for a kitchen with Howdens (builders plans changed), we were really appreciative of the service and support provided by Wendy in the Newtownards store. Wendy was very i... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • 41 Portaferry Road, BT23 8NN, Northern Ireland, Northern Ireland, United Kingdom

  • 02891 242 320

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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Rated 5 out of 5 stars

I went to the newtownards and Ravenhill…

I went to the newtownards and Ravenhill road branches and found the staff very helpful and were able to give me exactly what I needed to carry out the job. Magic absolutely magic. Thank you

September 19, 2025
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Reply from Howdens - Newtownards

Hello there,

Thank you for your kind words. We're pleased to hear that our staff were able to assist you effectively.

Best wishes, Aine

Rated 5 out of 5 stars

Great service & design from Wendy

Ordered a kitchen for elderly mil. Wendy has been amazing from start to finish giving advice on worktops, doors, splash back & hob & oven. She has been meticulous in her design to ensure that architects plans have been followed & that the aesthetics are sympathetic to the size of the kitchen.

September 23, 2025
Unprompted review
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Reply from Howdens - Newtownards

Good morning, Thank you for taking the time to leave this review. Have a great day.

Rated 5 out of 5 stars

Multiple Successes

We have now had 3 kitchens from Howdens. Dealing with them is an absolute joy and Wendy is a very talented designer. We are about to order our 4th kitchen for another Estate House

December 12, 2024
Unprompted review
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Reply from Howdens - Newtownards

Good morning, Thanks for reviewing our Howdens - Newtownards depot. Have a great day.

Rated 5 out of 5 stars

Excellent advice / buying experience

Advice pre ordering kitchen units was excellent and availability/ collection was perfect. I had been let down by a couple of other suppliers as I only needed a few units / doors actually to use in a bathroom storage application . The sales team were most helpful and sorted out my requirements with no problem at all .

June 16, 2025
Howdens - Newtownards logo

Reply from Howdens - Newtownards

Hello Alan,

Thank you for your kind words and for sharing your experience with us. We're pleased to hear that our sales team was able to assist you effectively with your bathroom storage needs.

Best wishes,

Rated 5 out of 5 stars

breakfast morning

I got a good deal on sticksall and got a coffee and bun to go

April 7, 2025
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Reply from Howdens - Newtownards

Hello Kenneth,

Thank you for sharing your positive experience with us. We're pleased to hear you enjoyed the deal on sticksall and appreciated the coffee and bun.

Best wishes,

Rated 5 out of 5 stars

Good

Helpful staff

November 21, 2024
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Reply from Howdens - Newtownards

Hi there kevin, thank you for taking the time out of your day to leave this review. All the best.

Rated 5 out of 5 stars

Perfect Customer Service - Newtownards Branch

Needed a kitchen on a budget for my mother. Customer service was second to none. Wendy's design flair and patience made designing the perfect kitchen a joy. Sean expertly helped us pick the right appliances and the Manager, Steven, greeted us by name, checked to make sure we were looked after and thanked us for our business. I was so impressed I went back for all the doors as well. I wish every business treated their customers like this

October 17, 2024
Unprompted review
Howdens - Newtownards logo

Reply from Howdens - Newtownards

Hi there D M, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a great day.

Rated 5 out of 5 stars

Great Support and service Wendy

Although we didnt end up going for a kitchen with Howdens (builders plans changed), we were really appreciative of the service and support provided by Wendy in the Newtownards store. Wendy was very informative from the start and listened to our needs and wants. Her friendly service made us feel very welcome. Thanks again Wendy.

March 30, 2024
Unprompted review
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Reply from Howdens - Newtownards

Good morning, Thanks for leaving this 5 star review for the Howdens - Newtownards depot, It's great to hear that you had such a positive experience! Best wishes, Alan.

Rated 2 out of 5 stars

Not happy with customer service at all

Not happy with customer service at all.
Invoice was issued before delivery

April 20, 2024
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Reply from Howdens - Newtownards

Sorry to hear you have been disappointed by your experience with Howdens. We would be keen to hear more detail on the issues you have experienced so that we can share this with the relevant teams internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Had a kitchen expertly designed by Wendy

Had a kitchen expertly designed by Wendy and installed by Neil McCready. Really impressed at how Wendy navigated around the computer images to give me exactly what I wanted and best use of space. I also ordered all my kitchen appliances and am delighted with the quality of everything.

February 14, 2024
Unprompted review
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Reply from Howdens - Newtownards

Hi Brenda, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 4 out of 5 stars

Not as cheap as you claim

Not as cheap as you claim, but good stock

September 30, 2023
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Reply from Howdens - Newtownards

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Always assured of a positive customer experience

Professional, friendly service are keystones in giving customer satisfaction and this is evident in all staff interactions when purchasing from Howdens.

September 4, 2023
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Reply from Howdens - Newtownards

Hi, Thanks for taking the time to leave this positive review! All the best, Tash

Rated 5 out of 5 stars

I needed a kitchen for an apartment and…

I needed a kitchen for an apartment and was recommended to speak to a lady called Wendy Smyth in the Newtownards Branch. She came out on a Friday morning and had it designed and ordered by 4pm and delivered the next Wednesday afternoon. A lovely design and quality at a great price. Hassle free. 🙂!

September 7, 2023
Unprompted review
Howdens - Newtownards logo

Reply from Howdens - Newtownards

Hi, Thanks for leaving this 5 star review for the Howdens - Newtownards depot! Have a lovely day! Tash.

Rated 4 out of 5 stars

The staff are very nice and helpful and…

The staff are very nice and helpful and the service is good but I do feel that sometimes the company should give their trades men a bit more discount or something free from time to time for their custom

August 15, 2023
Howdens - Newtownards logo

Reply from Howdens - Newtownards

Hi, Thanks for leaving this 4 star review for the Howdens - Newtownards depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Fantastic Resource For Novice Landlords

Staff went out of their way to help me with my project. I'm a total novice and thought they were only for skilled professional tradesmen, but Howdens welcomed me and helped me design my new kitchen and even helped me to find a fitter. Although they are "Trade Only", because I'm a landlord the set up an account for me and could not have been more helpful. I thoroughly recommend the Newtownards Branch of Howdens in Northern Ireland.

August 4, 2023
Howdens - Newtownards logo

Reply from Howdens - Newtownards

Hi, Thanks for leaving this 5 star review for the Howdens - Newtownards depot! Best wishes, Tash

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