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Howdens - North Watford Reviews 

98
TrustScore 5 out of 5

4.8

Imperial Way, Watford, Hertfordshire, WD24 4YX Hertfordshire, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I regularly use howdens but had a job the wasn't local so i contact the local depot to the job for the internal doors i needed and spoke to Gareth, he sorted me out with everything I need and made su... See more

Company replied

Rated 5 out of 5 stars

Delighted with our kitchen form Howdens North Watford, both the design and the quality. We had great service from our designer Natalie who was both friendly and professional . Listening to our require... See more

Company replied

Rated 5 out of 5 stars

We recently had our kitchen designed and supplied by Natalie at Howdens North Watford. Natalie is clearly an extremely experienced professional and nothing was ever a problem. Her patience was comm... See more

Company replied

Rated 5 out of 5 stars

From beginning to the completion of my beautiful kitchen Charlotte from North Watford Depot could not have been more helpful. She listened to every thing I asked and took time to talk me through all... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Imperial Way, Watford, Hertfordshire, WD24 4YX, Hertfordshire, London, United Kingdom

  • 01923 524 000

4.8

Excellent

TrustScore 5 out of 5

98 reviews

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4.8

All reviews

(98)

9,385 reviews in the last 12 months

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Rated 5 out of 5 stars

The howdens team in Watford have been…

The howdens team in Watford have been great. They listened to every request and I can not fault them.
Very happy with our new kitchen.

October 9, 2022
Unprompted review
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Reply from Howdens - North Watford

Hello, Thanks for reviewing our Howdens - North Watford depot. Have a lovely day! Tash.

Rated 1 out of 5 stars

Everyone in the store was very helpful…

Everyone in the store was very helpful and I got all the stuff I needed quickly and was on my way 10 out of 10 service was excellent.

October 3, 2022
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Reply from Howdens - North Watford

Hi. Thank you for your kind comments - unfortunately, you have selected a 1* negative rating. Are you please able to amend this to reflect your experience? Best wishes.

Rated 5 out of 5 stars

Great service

Great service, friendly staff from Warehouse to Management 👌👌

August 9, 2022
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Reply from Howdens - North Watford

Hi, Thanks for reviewing our Howdens – North Watford depot. Have a lovely day! Tash.

Rated 2 out of 5 stars

Lovely kitchen shame about the service

Lovely kitchen once in, shame about the costumer service. I had a lady called Natalie design my kitchen. I told her a few times the layout needs to remain the same as its a housing association house. Trusting she heard and fulfilled my request. I didn't look at the design on my phone with a magnifying glass. Not until installed, the builder following the design, I saw the drawers are on the opposite side of the kitchen (why that was so hard to listen to...) Natalie's reply was "I should have checked the design", lying saying she even showed me on the computer in store.
Then had a phone call from builder to say the glass cabinet on the design and INVOICE is missing. Natalie said she forgot to tell me that when we changed over the kitchen, that this one did not come with a glass door cabinet. Although when I was in the store I stood by, and I pointed to a glass door cabinet and asked her if mine looked like this and she replied "Yes" so I took a photo of it. They sorted it out by sending another cabinet free of charge (APPARENTLY) that doesn't match the other cabinets.
Then another phone call when the builder had finished to say there's no filter just an outside filter. Again I told Natalie I cannot drill holes into the external walls as it's an housing association house.
A filter has been sent to me, but now the kitchen is complete and builder moved onto another job. I have an extractor with no filter.
The design given after we changed the kitchen and the kitchen plan I was provided with, has LED lights showing. When I emailed Natalie telling her the LED lights on her "design" were not delivered, she told me it was removed when we changed the kitchen. So are we following the design you provided or not..... I've called and asked to speak to the manager 3 times and it's been a whole week and Alex the manager is yet to call me back....

June 26, 2022
Unprompted review
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Reply from Howdens - North Watford

We're sorry you have been disappointed by your experience. Please rest assured we will share your comments with the North Watford depot and request someone to call you back regarding this matter urgently. Best wishes

Rated 5 out of 5 stars

Knowledgeable

Helpful, polite and pleasant and very knowledgeable.

May 29, 2022
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Reply from Howdens - North Watford

Hello Steve, Thanks for reviewing our Howdens – North Watford depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Excellent service and quality goods

Excellent service and quality goods. Michael was a pleasure to deal with helpful and personable with sound advice.
Thanks

May 4, 2022
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Reply from Howdens - North Watford

Hello Paul, Thanks for leaving this positive review. Have a great day, Tash.

Rated 4 out of 5 stars

Products are good / Staff need training

Products are good / Staff need training

Howdens products are great.
Howdens website is lacking massively.
Staff don't listen to what you want and this can be challenging.
They keep saying they have no appointments for 2 weeks.

April 24, 2022
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Reply from Howdens - North Watford

Hello Tim, Thank you for leaving this review. Please rest assured we will share your comments internally. All the best, Tash.

Rated 3 out of 5 stars

The tolerance on your units is very…

The tolerance on your units is very poor. 3mm out in some cases.
I have complained about this before but you clearly ignore it.
Revised pricing structure has not been advertised.

January 19, 2022
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Reply from Howdens - North Watford

Thank you for bringing this matter to our attention, Colin. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Excellent service

December 25, 2021
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Reply from Howdens - North Watford

Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

Rated 5 out of 5 stars

I have spent thousands with Howdens on…

I have spent thousands with Howdens on new kitchens and all kinds of joinery and fittings. They always provide quality and service which is something many other companies fail to do.

December 19, 2021
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Reply from Howdens - North Watford

Good afternoon Ameet, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day!

Rated 5 out of 5 stars

Good quality products and excellent…

Good quality products and excellent customer service.

November 24, 2021
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Reply from Howdens - North Watford

Hi Tom. We are so pleased to read your positive comments, thanks for leaving such a great review. Ellie.

Rated 5 out of 5 stars

Great shop

Great trade shop

November 8, 2021
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Reply from Howdens - North Watford

Hi. We are so pleased to read your positive comments, thanks for leaving such a great review. Harriet.

Rated 5 out of 5 stars

Cliff Baughen kitchen installer

I’ve, used Howdens (north watford) for many years now, I fit a lot of kitchens but also internal and external doors, I find the customer service to be fantastic. I find all the staff at the branch I use extremely helpful and friendly, also on the occasion i go to a different branch the service is also very good.
The product range is extremely wide with prices to suit all customers budgets, and availability is always very good.
Any enquiries I get I recommend Howdens and in return Howdens put my name forward as an installer and due to this I have been exceptionally busy even during the Covid lock downs.
Thank you Howdens and keep up the good work.
Cliff Baughen

October 3, 2021
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Reply from Howdens - North Watford

Good afternoon Cliff, thank you for leaving a 5* review. We're sure that the team at the North Watford depot will be pleased to read this. Best wishes, Harriet.

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