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Howdens - Northfleet Reviews 25

TrustScore 4.5 out of 5

4.5

Unit 4, Trade City, Coldharbour Road, Northfleet, DA11 8AB Gravesend, South East Kent, GB


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Rated 5 out of 5 stars

Northfleet Howdens - Chris, Scot and their amazing complete team have just made my kitchen transformation happen! From start to finish , end to end design, materials, production and snagging they have... See more

Company replied

Rated 5 out of 5 stars

My new kitchen was designed by Roy Reay it gave me everything I asked for. I had no idea about cupboard interiors or backboards etc and he put together this amazing design for me I couldn’t be more pl... See more

Company replied

Rated 5 out of 5 stars

Roy was brilliant! Our kitchen design(s) were brilliant. We actually looked at I think it was 5 different layouts in the end. Nothing was ever an issue for Roy and he got back to us much quicker than... See more

Company replied

Rated 5 out of 5 stars

Scott was very helpful. Going out of his way to make sure that our issues were resolved. He made our choice of using Howdens as our kitchen provider a positive decision. I would recommend Scott as a... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 4, Trade City, Coldharbour Road, Northfleet, DA11 8AB, Gravesend, South East Kent, United Kingdom

  • 01474 212200

4.5

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

Good customer service

Good customer service

May 7, 2026
Howdens - Northfleet logo

Reply from Howdens - Northfleet

Hello Hyrmet,

Thank you for your feedback and for rating us 5 stars.

Best wishes, Alexandra

Rated 5 out of 5 stars

Northfleet Howdens

Northfleet Howdens - Chris, Scot and their amazing complete team have just made my kitchen transformation happen! From start to finish , end to end design, materials, production and snagging they have supported me throughout the complete process. Without them it would never of happened and would have given me so much stress , Thankyou for being the best support team in the country throughout- I really couldn’t praise them high enough . Thanks - Ian ( Meopham)

October 1, 2025
Unprompted review
Howdens - Northfleet logo

Reply from Howdens - Northfleet

Hello Ian,

Thank you for your kind words and for sharing your experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars
Howdens - Northfleet logo

Reply from Howdens - Northfleet

Hello Anne,

Thank you for your kind words about our cabinets. We're delighted to hear that you are pleased with their appearance.

Best wishes,

Rated 5 out of 5 stars

1st Class Service

Without exception all the staff at Northfleet particularly Roy, Scott, Chris & Anita are approachable, professional & very knowledgeable. Designer Roy provided friendly sound advice & was always prompt replying to enquiries. Unintentionally I turned into a nightmare client requesting different alternatives even changing my completed order at the last minute. Despite this no one hid from me on my many visits! I was greeted with friendly patience & made to feel like a valued customer. Thank you sincerely to the whole team.

July 11, 2025
Unprompted review
Howdens - Northfleet logo

Reply from Howdens - Northfleet

Hello Jacqui,

Thank you for your kind words and for recognising the efforts of our Northfleet team, especially Roy, Scott, Chris, and Anita. We are delighted to hear that you felt valued and supported throughout your project.

Best wishes,

Rated 5 out of 5 stars

Julie’s kitchen.

Chris and his team have been very professional and helpful, I now have the kitchen of my dreams, thanks to them.

July 8, 2025
Unprompted review
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Reply from Howdens - Northfleet

Hello Julie,

Thank you for your kind words about Chris and his team. We're delighted to hear that you are enjoying your dream kitchen.

Take care and have a lovely day!

Rated 5 out of 5 stars

Chris has been helpful from start to…

Chris has been helpful from start to finish at the Northfleet branch and has been such a asset makes me feel like I’m truly respected as a customer

June 16, 2025
Howdens - Northfleet logo

Reply from Howdens - Northfleet

Hello Anthony,

Thank you for your kind words about Chris and your experience at the Northfleet branch. We're pleased to hear that you felt respected as a customer and appreciate your feedback.

Best wishes,

Rated 3 out of 5 stars

You do have a good range of products…

You do have a good range of products and good service. If you wish to make it better, you could stock fire door liners to fit all of the fire door sizes which you stock. Also had one liner which was not the size ordered. We can cut it down on site.

June 9, 2025
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Reply from Howdens - Northfleet

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Had a few problems with doors

Had a few problems with doors, my fault not howdens, but they sorted things very promptly and no fuss. Many thanks

January 29, 2025
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Reply from Howdens - Northfleet

Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

Great staff, great service.

From the initial planning of our kitchen everything was made so stress free. The plans were exactly what we envisioned. The 3D plans and coloured pictures were great. We could see exactly how our kitchen would look. Tweaking the plans was done quickly without any fuss. From the beginning to the end everything went smoothly.

November 27, 2024
Unprompted review
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Reply from Howdens - Northfleet

Hi there Marion, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. All the best.

Rated 5 out of 5 stars

Roy was Brilliant! Wouldn't hesitate to recommend!

Roy was brilliant! Our kitchen design(s) were brilliant. We actually looked at I think it was 5 different layouts in the end. Nothing was ever an issue for Roy and he got back to us much quicker than we thought. Kitchen is great quality (Whitby Pebble) will definitely recommend them!

October 18, 2024
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Reply from Howdens - Northfleet

Good afternoon Alex, we are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

Perfect Design

My new kitchen was designed by Roy Reay it gave me everything I asked for. I had no idea about cupboard interiors or backboards etc and he put together this amazing design for me I couldn’t be more pleased. My fitter was Ricky Harding of RLH Trades Ltd. I can highly recommend both of these amazing men. This was for the Northfleet branch of Howdens the staff were very helpful.

August 20, 2024
Unprompted review
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Reply from Howdens - Northfleet

Hello Heather, Thanks for leaving this 5 star review for the Howdens - Northfleet depot! All the best. Cha

Rated 5 out of 5 stars

Good customer service

Good customer service, very helpful, great people to do business with. Nothing is too much trouble, why go anywhere else for kitchens & fitted bedrooms.

July 5, 2024
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Reply from Howdens - Northfleet

Hi there Chris, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

Great team at Howdens Northfleet

Great team at Howdens Northfleet, Chris and Scott are very helpful and knowledgeable. Highly recommend using this branch

June 26, 2024
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Reply from Howdens - Northfleet

Good morning, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a lovely day!

Rated 1 out of 5 stars

I order some materials and they say…

I order some materials and they say they dont have now so i ask when? Aswee in two weeks i just ask for bludy architraves for tree door the samples ones ! Butt that I can understand but I ask the guy at the counter to let me know whatever is ready no answer till never !!!! No thanks prefer normal supply store with materials 😂

March 22, 2024
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Reply from Howdens - Northfleet

Hi, sorry to hear you have been disappointed by your experience with the Northfleet depot- we will share your comments internally.

Rated 5 out of 5 stars

Superb service from Scott at Howdens Northfleet

Scott was very helpful. Going out of his way to make sure that our issues were resolved. He made our choice of using Howdens as our kitchen provider a positive decision. I would recommend Scott as a 1st point of contact.

March 14, 2024
Howdens - Northfleet logo

Reply from Howdens - Northfleet

Hi Marie, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Nathan at the Gravesend South Branch is…

Nathan at the Gravesend South Branch is a fantastic example of an individual who takes his job seriously, I care to mention and praise his ability to listen and articulate, show great professionalism and truly represent Howdens holistically. Nathan's politeness further complimented the service we received and all the above ensuring the delivery of our new kitchen was spot on, and simply remarkable. Most importantly what I admired was his patience with myself and the several change requests I had asked as I wanted to make sure the kitchen was perfect and aligned with our budget.

September 6, 2023
Unprompted review
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Reply from Howdens - Northfleet

Hi Vanessa, Thanks for leaving this 5 star review for the Howdens - Gravesend South depot! Many Thanks, Tash.

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