I have been dealing with Howdens, more specifically Paignton branch, now for around 9 years. The service levels are fantastic - excellent turnaround on plans and images. The after sales service is p... See more
Company replied

Crocker House, Aspen Way, Yalberton Industrial Estate, TQ4 7QR Devon, South West, GB
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I have been dealing with Howdens, more specifically Paignton branch, now for around 9 years. The service levels are fantastic - excellent turnaround on plans and images. The after sales service is p... See more
Company replied
The staff in Paignton are always keen to help and get all the hardware and tools needed for a project
Company replied
Just had a new kitchen expertly fitted by TJ Builders ( James Hatfield) with kit from Howdens. Service from Howdens was very good and Linda was helpful and knowledgable. Quality of units is first clas... See more
Company replied
So willing to help. Designers listend to what I required and made some very good suggestions. They Had what I requested at a good price. Would recommend
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Crocker House, Aspen Way, Yalberton Industrial Estate, TQ4 7QR, Devon, South West, United Kingdom
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Reply from Howdens - Paignton
Just had a new kitchen expertly fitted by TJ Builders ( James Hatfield) with kit from Howdens. Service from Howdens was very good and Linda was helpful and knowledgable. Quality of units is first class.

Reply from Howdens - Paignton
So willing to help. Designers listend to what I required and made some very good suggestions.
They Had what I requested at a good price.
Would recommend

Reply from Howdens - Paignton
Quality doors at a good price, plus a good helpful delivery service

Reply from Howdens - Paignton
My customer chose a kitchen from the Paignton branch showroom, around 12k when I was fitting she noticed areas on the doors that looked like there was not enough paint on them. She said the one she chosen on display was well coated in paint. She took a door back and they said it shouldn't be like that and it was a faulty batch so the rep came on site to look and told us every door front and decor panel had to be replaced.after talking to head office they came back a few days later saying its how it should look and will not replace. They changed a few of the bad ones. I contacted head office who said the branch was doing everything to help out. case closed. Oh and they brought out a video of how the doors should look like that.. nobody in the branch knew it existed so I guess for them to make a video it already had problems. Its a lovely kitchen but not the one she chose in the showroom. As you can guess she is not a happy customer and I cannot recommend howdens to any of my future customers as the aftercare has been truly shocking. I wouldn't have had this poor service from the bishopsworth branch.

Reply from Howdens - Paignton
Did not deliver all the units and did not inform any one.
Failed to deliver missing goods on the agreed day.

Reply from Howdens - Paignton
Helpful and friendly from the start followed up by great service.

Reply from Howdens - Paignton
Get lied to all the time tell you one thing but it’s another and takes 3 to 4 week to get a plan back of then

Reply from Howdens - Paignton
Very ignorant sales rep that didn’t feel he needed to explain how an account credit works. Simply told me items were being booked out on my account and didn’t care what the other branch or customer had done. I will no longer be using this branch and will refrain from using the company as a result of the Paignton branches attitude.

Reply from Howdens - Paignton
Very helpful and knowledgeable regarding my inquiries.

Reply from Howdens - Paignton
Wonderfull helpful crew at Paignton, especially Kip who I've had the pleasure to deal with on a number of occasions.

Reply from Howdens - Paignton
I purchased some units from Howden’s bathroom furniture range, however turned out to be kitchen wall cabinets with legs on them! After collecting them I discovered two of the carcasses were in fact kitchen base units so had to return them. Only 1 set of legs were supplied instead of 4. No instruction manual was supplied and I had to print it off Google. Fixings were missing.

Reply from Howdens - Paignton
Great service received by staff who have excellent product knowledge, very polite and professional

Reply from Howdens - Paignton

Reply from Howdens - Paignton
Used the Taunton branch today very nice refurbishment of the shop excellent staff and very nice manager and staff all round
As always products top quality.

Reply from Howdens - Paignton
A company that acts fast when there is a dispute, kitchens are a logistical nightmare, Howdens are on top form with order issues. Excelent service fron Paighnton branch. Thankyou Howdens.

Reply from Howdens - Paignton
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