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Howdens - Paignton Reviews 

72
TrustScore 4.5 out of 5

4.6

Crocker House, Aspen Way, Yalberton Industrial Estate, TQ4 7QR Devon, South West, GB


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Rated 5 out of 5 stars

I have been dealing with Howdens, more specifically Paignton branch, now for around 9 years. The service levels are fantastic - excellent turnaround on plans and images. The after sales service is p... See more

Company replied

Rated 5 out of 5 stars

The staff in Paignton are always keen to help and get all the hardware and tools needed for a project

Company replied

Rated 5 out of 5 stars

Just had a new kitchen expertly fitted by TJ Builders ( James Hatfield) with kit from Howdens. Service from Howdens was very good and Linda was helpful and knowledgable. Quality of units is first clas... See more

Company replied

Rated 5 out of 5 stars

So willing to help. Designers listend to what I required and made some very good suggestions. They Had what I requested at a good price. Would recommend

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Crocker House, Aspen Way, Yalberton Industrial Estate, TQ4 7QR, Devon, South West, United Kingdom

  • 01803 242 000

4.6

Excellent

TrustScore 4.5 out of 5

72 reviews

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4.6

All reviews

(72)

9,128 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service and quality equipment

Just had a new kitchen expertly fitted by TJ Builders ( James Hatfield) with kit from Howdens. Service from Howdens was very good and Linda was helpful and knowledgable. Quality of units is first class.

October 27, 2023
Unprompted review
Howdens - Paignton logo

Reply from Howdens - Paignton

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

So willing to help

So willing to help. Designers listend to what I required and made some very good suggestions.
They Had what I requested at a good price.
Would recommend

June 2, 2023
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Reply from Howdens - Paignton

Hi, Thanks for leaving this 5 star review for the Howdens - Paignton depot! Best wishes, Tash

Rated 1 out of 5 stars

My customer chose a kitchen from the…

My customer chose a kitchen from the Paignton branch showroom, around 12k when I was fitting she noticed areas on the doors that looked like there was not enough paint on them. She said the one she chosen on display was well coated in paint. She took a door back and they said it shouldn't be like that and it was a faulty batch so the rep came on site to look and told us every door front and decor panel had to be replaced.after talking to head office they came back a few days later saying its how it should look and will not replace. They changed a few of the bad ones. I contacted head office who said the branch was doing everything to help out. case closed. Oh and they brought out a video of how the doors should look like that.. nobody in the branch knew it existed so I guess for them to make a video it already had problems. Its a lovely kitchen but not the one she chose in the showroom. As you can guess she is not a happy customer and I cannot recommend howdens to any of my future customers as the aftercare has been truly shocking. I wouldn't have had this poor service from the bishopsworth branch.

February 9, 2023
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Reply from Howdens - Paignton

Good morning, Please be assured we will raise your comments with the Paignton depot for clarity on the matter. If you would like to discuss this further, we suggest contacting our Customer Services team.

Rated 2 out of 5 stars

Did not deliver all the units and did…

Did not deliver all the units and did not inform any one.
Failed to deliver missing goods on the agreed day.

March 25, 2023
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Reply from Howdens - Paignton

Thank you for bringing this matter to our attention, Steve. Please be assured we will raise your comments with the Paignton depot for their acknowledgment and clarity on the situation.

Rated 1 out of 5 stars

Get lied to all the time tell you one…

Get lied to all the time tell you one thing but it’s another and takes 3 to 4 week to get a plan back of then

March 21, 2023
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Reply from Howdens - Paignton

Thank you for your feedback, Brian. Please be assured we will raise your comments with the Paignton depot for their acknowledgment.

Rated 1 out of 5 stars

Very ignorant sales rep that didn’t…

Very ignorant sales rep that didn’t feel he needed to explain how an account credit works. Simply told me items were being booked out on my account and didn’t care what the other branch or customer had done. I will no longer be using this branch and will refrain from using the company as a result of the Paignton branches attitude.

December 19, 2022
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Reply from Howdens - Paignton

We're sorry you have been disappointed by your experience, Ashley. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very helpful and knowledgeable…

Very helpful and knowledgeable regarding my inquiries.

November 19, 2022
Howdens - Paignton logo

Reply from Howdens - Paignton

Hi there Steve, Thanks for reviewing our Howdens – Paignton depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Wonderfull helpful crew at Paignton

Wonderfull helpful crew at Paignton, especially Kip who I've had the pleasure to deal with on a number of occasions.

October 6, 2022
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Reply from Howdens - Paignton

Hello, Thanks for reviewing our Howdens - Paignton depot. Have a lovely day! Tash.

Rated 2 out of 5 stars

Bathroom furniture range is actually kitchen wall units on legs

I purchased some units from Howden’s bathroom furniture range, however turned out to be kitchen wall cabinets with legs on them! After collecting them I discovered two of the carcasses were in fact kitchen base units so had to return them. Only 1 set of legs were supplied instead of 4. No instruction manual was supplied and I had to print it off Google. Fixings were missing.

September 29, 2022
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Reply from Howdens - Paignton

Thank you for bringing this matter to our attention, Eric. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Great service received by staff who…

Great service received by staff who have excellent product knowledge, very polite and professional

September 16, 2022
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Reply from Howdens - Paignton

Hello Richard, Thanks for reviewing our Howdens – Paignton depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Really helpful

Helpful staff, good stock variety and not too bad on price

August 16, 2022
Howdens - Paignton logo

Reply from Howdens - Paignton

Hello, Thanks for reviewing our Howdens – Paignton depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Used the Taunton branch today very nice…

Used the Taunton branch today very nice refurbishment of the shop excellent staff and very nice manager and staff all round
As always products top quality.

August 4, 2022
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Reply from Howdens - Paignton

Good morning, Thanks for taking the time out of your day to leave this review. Best wishes, Tash

Rated 5 out of 5 stars

A company that acts fast when there is…

A company that acts fast when there is a dispute, kitchens are a logistical nightmare, Howdens are on top form with order issues. Excelent service fron Paighnton branch. Thankyou Howdens.

July 21, 2022
Unprompted review
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Reply from Howdens - Paignton

Good afternoon, Thanks for leaving this 5 star review for the Howdens – Paignton depot! Best wishes, Tash

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