Excellent customer service from staff and the new manager. I have used this branch a number of times and found them to be helpful and knowledgeable.
Company replied

Unit 24, Kent Park Industrial Estate, Ruby Street, (Off Old Kent Road), SE15 1LR London, London, GB
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Excellent customer service from staff and the new manager. I have used this branch a number of times and found them to be helpful and knowledgeable.
Company replied
Howdens Peckham. Polite friendly staff, always accommodating & making things go as smooth as possible.
Company replied
Howdens Peckham top customer service when purchasing doors. Delivered to my address in Camberwell at no extra charge. What can I say will use again in the future.
Company replied
The best service!!! We keep coming back to Howdens only because of the manager name Serene. She is amazing,helpful always with a smile, we love having a nice talk with her. For sure gonna come back... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 24, Kent Park Industrial Estate, Ruby Street, (Off Old Kent Road), SE15 1LR, London, London, United Kingdom
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As a contractor this is the best Howdens branch I have dealt with it has been a pleasure working with @sanjeev to always my products on time

Reply from Howdens - Peckham
Excellent service and products delivered on time, will definitely be using this branch from now on and recommending them.
ATS Property Maintenance.

Reply from Howdens - Peckham
Very helpful staff who dedicated time to listen to what I wanted. They even showed me deals that I did not know I could purchase.
Products were also cheaper than some competitors.

Reply from Howdens - Peckham
I bought my cabinets, countertops backboards and backsplash from Howdens. It looks great, however I am highly unsatisfied with the service I received from Howdens Peckham. On multiple occasions I was left disappointed and highly frustrated.
1. The initial quote I received was much higher than I anticipated. When I went through it, there were many items added that I had not requested.
2. The items were not delivered on the day we had arranged for delivery. We had to chase up since my builders were waiting to start the work. It finally arrived the following day.
3. Upon delivery, a couple of the cabinets were the wrong size. This further inconvenienced my builders as they had to chase up to get the correct items in, which also delayed their work.
4. We were short of backboard, by about 1-1.5 m, but Howdens would not deliver it despite this being an error on their part.
5. I was told to come and collect the 3m backboard and it could be cut so I could more easily transport it back to mine. But on arrival the team at Howdens they said they wouldn’t cut it. I was provided with a saw and told I could do it myself. I was shocked that Howdens would not cut the board after I was told they would... all because they didn’t want to take any liability (even though I insisted I only needed it roughly cut in half to transport it). Instead, they were willing to risk the health and safety of their customer! I neither have the expertise in using tools for this purpose, nor do I have the health and safety training that I am sure the staff at Howdens have undertaken.
6. When the kitchen was just about finished, I noticed part of the backboard was missing trim. It turns out there wasn’t sufficient trim either, since the backboard was incorrectly measured. Again, I called to say that extra trim was needed, and asked for this to be delivered. Again, the answer was no. Again, despite this being Howden's error.
7. I was told my new kitchen would include a drawer below the oven. However, this was not received, or changed without my knowledge.
Howdens had been recommended to me, and I was told it could be a bit pricey, but you pay for the quality and service. Unfortunately, even though I’m happy with the end result, I CANNOT recommend Howdens Peckham due to the experience I had.

Reply from Howdens - Peckham
The kitchen was delivered without my order, my builder customer's client is dealing direct with Howdens and I have the invoice to pay when the client is withholding payment of the kitchen.
I am available anytime on 07702 079000 if you would like to discus the delivery.
Regards Michael Morgan

Reply from Howdens - Peckham
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