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Howdens - Petersfield Reviews 107

TrustScore 4.5 out of 5

4.4

Unit 11, Petersfield Business Park, Bedford Road, GU32 3QA Petersfield, South East, GB


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Rated 5 out of 5 stars

If I could give Howdens of Petersfield 6 stars, I would. The planning and fitting of my kitchen extension has been a smooth and stress-free experience. From my initial talks with Chrissy Lambert, wh... See more

Company replied

Rated 5 out of 5 stars

Howdens Petersfield were amazing in helping us design our dream kitchen. Heather, our designer, was always on the end of the phone if I ever had questions (even the ones I thought were silly!) & had... See more

Company replied

Rated 5 out of 5 stars

Heather Woodhouse gave us expert advice with regards to the design of our kitchen and was very patient and open to listen to our requirements. The operations team delivered all of the units on time a... See more

Company replied

Rated 5 out of 5 stars

Our designer Chrissy in Petersfield could not have been more helpful. She went out of her way to solve any issues we had and came up with a very good layout. We started looking for a kitchen in May 20... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 11, Petersfield Business Park, Bedford Road, GU32 3QA, Petersfield, South East, United Kingdom

  • 01730 710419

4.4

Excellent

TrustScore 4.5 out of 5

107 reviews

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Rated 1 out of 5 stars

Ordered a kitchen as our installer only…

Ordered a kitchen as our installer only used them, what turned up was vastly different from discussed. After a lot of returns and ‘purchases’ to get what we need, was told we owed more money than was returned but they wouldn’t charge us. The purchases were just replacements for what didn’t turn up… refused to provide an itemised bill despite repeated requests and was told ‘it was all sorted and the contractor had agreed everything’. This didn’t happen. Avoid.

November 15, 2025
Unprompted review
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Reply from Howdens - Petersfield

Thank you for your review. Please rest assured we will share your comments internally.

Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Many Thanks

Alexandra

Rated 5 out of 5 stars

Always welcomed and a happy bunch that…

Always welcomed and a happy bunch that work at Howdens nothing is to much troble just grate to shop there

February 26, 2026
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Reply from Howdens - Petersfield

Hello Paul,

Thank you for your kind words and for sharing your positive experience with us.
Best wishes, Alexandra

Rated 4 out of 5 stars

Great team

Great team .

February 18, 2026
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Reply from Howdens - Petersfield

Hello Keith,

Thank you for your kind words about our team.

Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent after sales service

Excellent after sales service fro staff at Petersfield particularly Ryan. Thank you also to Chrissie.

October 21, 2025
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Reply from Howdens - Petersfield

Good morning, Thanks for reviewing our Howdens - Petersfield depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Can I give 6 stars?

If I could give Howdens of Petersfield 6 stars, I would. The planning and fitting of my kitchen extension has been a smooth and stress-free experience. From my initial talks with Chrissy Lambert, who was so very helpful, to fitting and completion, everything went like clockwork. The whole project was finished to the highest standards within two days, thanks to Derek's joinery skills and experience. I couldn't be more pleased.

October 8, 2025
Unprompted review
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Reply from Howdens - Petersfield

Good afternoon, Thanks for leaving this 5 star review for the Howdens - Petersfield depot! Take care and have a lovely day. Thanks, Alexandra

Rated 5 out of 5 stars

Super helpful kitchen designer

Super helpful kitchen designer. Kitchen delivered during sale so saved lots of money.

October 6, 2025
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Reply from Howdens - Petersfield

Hello Jo,

Thank you for your kind review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great store

Great store

September 4, 2025
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Reply from Howdens - Petersfield

Hello Mr Bertola,

Thank you for your kind words and for rating us 5 stars.

Best wishes, Alexandra

Rated 5 out of 5 stars

Helpful and had what we needed at a…

Helpful and had what we needed at a good price

August 29, 2025
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Reply from Howdens - Petersfield

Hello Fiona, good morning,

Thank you for your positive feedback. We're pleased to hear that you found what you needed at a good price.

Best wishes,

Rated 5 out of 5 stars

Pleasant experience

We are new customers, Andy and Ryan were both very pleasant, friendly and knowledgeable.
Service was excellent and could not have asked for a quicker service .

July 24, 2025
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Reply from Howdens - Petersfield

Good morning, Thanks for reviewing our Howdens - Petersfield depot. Have a great day.

Rated 5 out of 5 stars

Always helpful

I always get a friendly person on the branches that I talk to (Petersfield & Billingshurst)very informative and helpful

July 11, 2025
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Reply from Howdens - Petersfield

Hello Mr Keywood,

Thank you for your kind words and for highlighting the friendly and informative service you received at our Petersfield and Billingshurst branches. We are pleased to hear that our team has been helpful to you.

Best wishes,

Rated 5 out of 5 stars

Placed a reasonably large order over…

Placed a reasonably large order over the phone, everything arrived as ordered and even got a call from the delivery guy to tell me he would be with me in half an hour, as requested by me but hasn’t happened with any other delivery from other companies on this job….
I have always received exceptional service from the team at Petersfield…many thanks to them all.

July 14, 2025
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Reply from Howdens - Petersfield

Good morning, Thanks for reviewing our Howdens - Petersfield depot. Have a great day.

Rated 5 out of 5 stars
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Reply from Howdens - Petersfield

Hello Thomas,

Thank you for your kind words about our staff. We're pleased to hear that you found them super helpful during your visit.

Best wishes,

Rated 5 out of 5 stars

Great service from Aria.

What a great service from Aria. She went above and beyond and deserves a pay rise.

May 26, 2025
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Reply from Howdens - Petersfield

Hello Jamie,

Thank you for your kind words about Aria's service. We're delighted to hear she exceeded your expectations and will certainly pass on your feedback to her.

Best wishes,

Rated 5 out of 5 stars

Absolutely Outstanding Service from the Howdens Petersfield Team!



I can’t praise the team at Howdens Petersfield enough – they’ve completely restored my faith in customer service! From start to finish, my experience has been exceptional.

Aria designed my stunning new kitchen and absolutely nailed the brief. She worked tirelessly alongside me, always available to answer questions and offer helpful suggestions. Her creativity and dedication were nothing short of magic – she didn’t just design a kitchen; she brought a vision to life. From design to ordering and even sorting out storage, she went above and beyond.

When I hit a snag with an internal door, Becka was an absolute ray of sunshine over the phone. Nothing was too much trouble, and she handled everything with humour and efficiency. Her friendly approach and excellent service really stood out.

And then there’s Chrissy – my “lady in shining armour”! She sourced last-minute materials for me and truly couldn’t have been more helpful. Her can-do attitude and warmth made all the difference.

This team is a shining example of what great customer service should look like – friendly, solution-focused, and genuinely committed to helping. Head Office, take note: these people are fantastic ambassadors for your brand. I even wrote a letter to tell you just how brilliant they are, and sadly, you didn’t even acknowledge it – a real letdown (2/5 for your effort).

To the Petersfield team – thank you! Keep doing what you do so well. You’ve made a lifelong fan out of me!!

May 1, 2025
Unprompted review
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Reply from Howdens - Petersfield

Hello Rachel,

Thank you for sharing your detailed feedback about your experience with the Howdens Petersfield team. We're thrilled to hear that Aria, Becka, and Chrissy provided exceptional service and made your kitchen project a success.

We apologise for the oversight regarding your letter to Head Office and appreciate your understanding. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Best wishes,

Rated 5 out of 5 stars

Brought some Brace and ledger door's

Brought some Brace and ledger door's, hung them and painted . They look great

April 7, 2025
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Reply from Howdens - Petersfield

Hello Martin, good morning

Thank you for your positive feedback on the brace and ledger doors. We're pleased to hear they look great after being hung and painted.

Best wishes,

Rated 3 out of 5 stars

timbers getting thinner

Skirting and architraves getting thinner. Skirtings are now as thin as the old style architrave. Now use proper timber yards so have at least 20mm thick timbers

March 24, 2025
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Reply from Howdens - Petersfield

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 4 out of 5 stars

Good and courteous staff

Good and courteous staff, can't complain really. Sadly didn't have all I needed but that's not a branch problem

February 27, 2025
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Reply from Howdens - Petersfield

Good morning, Thank you for leaving this 4* rating. Take care and have a lovely day.

Rated 5 out of 5 stars

Easy

Howden are always polite and courteous they have what you need 99% of the time and it's quick and easy

January 7, 2025
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Reply from Howdens - Petersfield

Hi there, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

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