If I could give Howdens of Petersfield 6 stars, I would. The planning and fitting of my kitchen extension has been a smooth and stress-free experience. From my initial talks with Chrissy Lambert, wh... See more
Company replied

Unit 11, Petersfield Business Park, Bedford Road, GU32 3QA Petersfield, South East, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
If I could give Howdens of Petersfield 6 stars, I would. The planning and fitting of my kitchen extension has been a smooth and stress-free experience. From my initial talks with Chrissy Lambert, wh... See more
Company replied
Howdens Petersfield were amazing in helping us design our dream kitchen. Heather, our designer, was always on the end of the phone if I ever had questions (even the ones I thought were silly!) & had... See more
Company replied
Heather Woodhouse gave us expert advice with regards to the design of our kitchen and was very patient and open to listen to our requirements. The operations team delivered all of the units on time a... See more
Company replied
Our designer Chrissy in Petersfield could not have been more helpful. She went out of her way to solve any issues we had and came up with a very good layout. We started looking for a kitchen in May 20... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 11, Petersfield Business Park, Bedford Road, GU32 3QA, Petersfield, South East, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a kitchen as our installer only used them, what turned up was vastly different from discussed. After a lot of returns and ‘purchases’ to get what we need, was told we owed more money than was returned but they wouldn’t charge us. The purchases were just replacements for what didn’t turn up… refused to provide an itemised bill despite repeated requests and was told ‘it was all sorted and the contractor had agreed everything’. This didn’t happen. Avoid.

Reply from Howdens - Petersfield
Always welcomed and a happy bunch that work at Howdens nothing is to much troble just grate to shop there

Reply from Howdens - Petersfield
Excellent after sales service fro staff at Petersfield particularly Ryan. Thank you also to Chrissie.

Reply from Howdens - Petersfield
If I could give Howdens of Petersfield 6 stars, I would. The planning and fitting of my kitchen extension has been a smooth and stress-free experience. From my initial talks with Chrissy Lambert, who was so very helpful, to fitting and completion, everything went like clockwork. The whole project was finished to the highest standards within two days, thanks to Derek's joinery skills and experience. I couldn't be more pleased.

Reply from Howdens - Petersfield
Super helpful kitchen designer. Kitchen delivered during sale so saved lots of money.

Reply from Howdens - Petersfield

Reply from Howdens - Petersfield
We are new customers, Andy and Ryan were both very pleasant, friendly and knowledgeable.
Service was excellent and could not have asked for a quicker service .

Reply from Howdens - Petersfield
I always get a friendly person on the branches that I talk to (Petersfield & Billingshurst)very informative and helpful

Reply from Howdens - Petersfield
Placed a reasonably large order over the phone, everything arrived as ordered and even got a call from the delivery guy to tell me he would be with me in half an hour, as requested by me but hasn’t happened with any other delivery from other companies on this job….
I have always received exceptional service from the team at Petersfield…many thanks to them all.

Reply from Howdens - Petersfield
What a great service from Aria. She went above and beyond and deserves a pay rise.

Reply from Howdens - Petersfield
I can’t praise the team at Howdens Petersfield enough – they’ve completely restored my faith in customer service! From start to finish, my experience has been exceptional.
Aria designed my stunning new kitchen and absolutely nailed the brief. She worked tirelessly alongside me, always available to answer questions and offer helpful suggestions. Her creativity and dedication were nothing short of magic – she didn’t just design a kitchen; she brought a vision to life. From design to ordering and even sorting out storage, she went above and beyond.
When I hit a snag with an internal door, Becka was an absolute ray of sunshine over the phone. Nothing was too much trouble, and she handled everything with humour and efficiency. Her friendly approach and excellent service really stood out.
And then there’s Chrissy – my “lady in shining armour”! She sourced last-minute materials for me and truly couldn’t have been more helpful. Her can-do attitude and warmth made all the difference.
This team is a shining example of what great customer service should look like – friendly, solution-focused, and genuinely committed to helping. Head Office, take note: these people are fantastic ambassadors for your brand. I even wrote a letter to tell you just how brilliant they are, and sadly, you didn’t even acknowledge it – a real letdown (2/5 for your effort).
To the Petersfield team – thank you! Keep doing what you do so well. You’ve made a lifelong fan out of me!!

Reply from Howdens - Petersfield
Brought some Brace and ledger door's, hung them and painted . They look great

Reply from Howdens - Petersfield
Skirting and architraves getting thinner. Skirtings are now as thin as the old style architrave. Now use proper timber yards so have at least 20mm thick timbers

Reply from Howdens - Petersfield
Good and courteous staff, can't complain really. Sadly didn't have all I needed but that's not a branch problem

Reply from Howdens - Petersfield
Howden are always polite and courteous they have what you need 99% of the time and it's quick and easy

Reply from Howdens - Petersfield
Petersfield branch are so friendly and will do anything to help. Can’t remember them enough.

Reply from Howdens - Petersfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.