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Howdens - Plymouth Reviews 

71
TrustScore 4.5 out of 5

4.7

54 Oreston Road, Oreston, Plymstock, PL9 7JQ Plymouth, South West, GB


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Rated 5 out of 5 stars

From the kitchen design by Jordan to the staff, Sam, Jack, Jo and the two warehouse guys, Howden’s Plymstock have provided an excellent service. Nothing was too much trouble and they were available to... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service today and over the past few days. I had a small grievance but Howdens stepped up instantly...they listened well, responded promptly and we reached an agreed solution quickly... See more

Company replied

Rated 5 out of 5 stars

Dan in Plymstock has been an absolute star, helping us with many changes in designs and choices.This was a big project including a large kitchen, utility room and 2 bathrooms. Brilliant service from D... See more

Company replied

Rated 4 out of 5 stars

why have howdens stopped issuing account statements.. Considering you are ment to be trade only. I don't understand ... I personally have trouble logging on to your site-- the only way to get a state... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • 54 Oreston Road, Oreston, Plymstock, PL9 7JQ, Plymouth, South West, United Kingdom

  • 01752 480 432

4.7

Excellent

TrustScore 4.5 out of 5

71 reviews

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4.7

All reviews

(71)

9,220 reviews in the last 12 months

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Rated 5 out of 5 stars

Plymstock Stars

Dan in Plymstock has been an absolute star, helping us with many changes in designs and choices.This was a big project including a large kitchen, utility room and 2 bathrooms. Brilliant service from Dan, Barry and the team at Ply,stock.

September 28, 2023
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Reply from Howdens - Plymouth

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great team

Like to say big thanks to Barry and his team .even down to the cleaner .thanks for your help over the past 25 years .keep the good work up .through these hard times .all the best lord hardy

September 23, 2023
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Reply from Howdens - Plymouth

Hi, Thanks for leaving this 5 star review for the Howdens - Plymouth depot! Best wishes, Tash

Rated 1 out of 5 stars

Service was excellent

The materials supplied were excellent. The customer services at the depot were excellent. The invoicing system and statement issuing is horrendous. Why I can't have an statement attached to email on the 1st of every month I do not know. I spend more time on accounts that I am prepared to do; to the point where it would be sensible to close the account and purchase Magnet equivalents.

March 16, 2023
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Reply from Howdens - Plymouth

Thank you for your feedback, Mike. Please rbe assured we will share your comments internally.

Rated 4 out of 5 stars

no statements anymore

why have howdens stopped issuing account statements.. Considering you are ment to be trade only. I don't understand ... I personally have trouble logging on to your site-- the only way to get a statement.. when you first brought in this bizarre system.. I did get on line afer a while .. and could not print off the statement as I required it ? .. I have found myself shopping else where for similar products because I know other merchants will provide me with decent paperwork..

March 3, 2023
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Reply from Howdens - Plymouth

Thank you for your feedback. If you are having issues with your account, please send your details to reviews@howdens.com so we can assist further.

Rated 5 out of 5 stars

Excellent staff !

Excellent staff !! Good product

October 11, 2022
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Reply from Howdens - Plymouth

Hello, Thanks for reviewing our Howdens - Plymouth depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent service

Placed an order, got a follow up call when it was ready for collection. Staff helpful and polite. Excellent service.

September 16, 2022
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Reply from Howdens - Plymouth

Hello, Thanks for reviewing our Howdens - Plymouth depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

VERY ANNOYING TRUSTPILOT…

VERY ANNOYING TRUSTPILOT !!!!!!!!!!!!!!!
Howdens always give me top service as I have repeatedly said on previous occasions
If I had bad service from Howdens I would stop using them
IT ANNOYING TRUSTPILOT THATS PISSING ME OFF !!!!!!!.

April 29, 2022
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Reply from Howdens - Plymouth

Hi Robert, Thank you for getting in touch. If you no longer wish to receive review invites, there is an unsubscribe link at the bottom of the invite email you can use to unsubscribe. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Would recommend Howdens

Daniel was such a friendly, warm and helpful guy. He guided us through the process, answered any queries we had promptly and designed us kitchen that was what we wanted listening to our needs and advising us when we weren't sure. Contact was always prompt, we couldn't of asked for more from Daniel.

April 22, 2022
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Reply from Howdens - Plymouth

Good afternoon, Thanks for reviewing our Howdens – Plymouth depot. All the best, Tash.

Rated 5 out of 5 stars

Friendly

Friendly, helpful and efficient staff

March 27, 2022
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Reply from Howdens - Plymouth

Hi Keith, Thanks for leaving this positive review. Have a great day, Tash.

Rated 5 out of 5 stars

Highly recommend Howdens

Staff always very helpful.
Quick & efficient service.

February 26, 2022
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Reply from Howdens - Plymouth

Good afternoon, Thanks for leaving this positive review. All the best, Tash.

Rated 5 out of 5 stars

Had what I needed no fuss

Had what I needed no fuss, quality materials at a good price

February 22, 2022
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Reply from Howdens - Plymouth

Good afternoon, Thank you for taking the time to leave this review. Have a great day, Tash.

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