Staff really friendly & helpful. Had to return a couple of items & some had been damaged when they were delivered but replaced quickly by staff at the warehouse. Super pleased with kitchen & had a l... See more
Company replied

Units 2 & 3, Pontnewynydd Industrial Estate, Pontnewynydd, NP4 6YW Gwent, Wales & West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Staff really friendly & helpful. Had to return a couple of items & some had been damaged when they were delivered but replaced quickly by staff at the warehouse. Super pleased with kitchen & had a l... See more
Company replied
We had prices from other companies however when sunny came we felt such a preasure lifted. Finally found some one we felt comfortable with discussing the planning of my kitchen. He helped through ou... See more
Company replied
We were recommended Howdens in Pontypool and we can see why! Sonny and his colleagues were absolutely fantastic from start to finish, even with my fussy standards! Sonny’s attention to detail has help... See more
Company replied
Amazing service from Jay and her team at Howdens Pontypool. Everyone at the branch is extremely helpful and welcoming. Sunny and Matt were amazing; and incredibly patient giving us so much time, whils... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Units 2 & 3, Pontnewynydd Industrial Estate, Pontnewynydd, NP4 6YW, Gwent, Wales & West, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All the guys are so personable, don’t go anywhere else

Reply from Howdens - Pontypool
Staff really friendly & helpful.
Had to return a couple of items & some had been damaged when they were delivered but replaced quickly by staff at the warehouse.
Super pleased with kitchen & had a lot of support & suggestions by staff how to costs reasonable.

Reply from Howdens - Pontypool

Reply from Howdens - Pontypool
Quick ordering and very helpful staff as always

Reply from Howdens - Pontypool
Always 5 star ⭐
Pontypool Howdens go above what they have too super customer service, always gets my order on fast delivery 📦 or they’re happy to collect from others stores
Happy contractor happy customers 👌

Reply from Howdens - Pontypool
We had prices from other companies however when sunny came we felt such a preasure lifted. Finally found some one we felt comfortable with discussing the planning of my kitchen. He helped through out the supply of everything even the slight alterations I wanted done. Showing the design of the kitchen in the showroom on the computer so i had a better idea of what it would look like. Thank you for such good knowledge help and support

Reply from Howdens - Pontypool
I had the pleasure of working with Sunny Lidher at Howdens Pontypool for my new kitchen, and I honestly couldn’t have asked for a better experience.
Sunny came out to take the measurements and helped design and configure the layout — his knowledge and attention to detail made the whole process completely stress-free. He listened carefully to what I wanted, offered great advice and practical suggestions, and made sure everything was just right before finalising the plan.
He’s such a great guy to deal with — friendly, professional, and genuinely cares about getting things perfect for his customers. Nothing was ever too much trouble, and he always went the extra mile to make sure I was happy with every decision.
Thanks to Sunny, the process from design to delivery was seamless, and I now have a kitchen I absolutely love. I’d highly recommend Sunny and the team at Howdens Pontypool to anyone planning a new kitchen.

Reply from Howdens - Pontypool

Reply from Howdens - Pontypool
Staff at counter are really helpful always got time to stop and help.
Materials are of a high standard and prices are competitive.

Reply from Howdens - Pontypool
Top service from Russ - always happy to help out and his product knowledge is unrivalled. Thank you.

Reply from Howdens - Pontypool
Well,where do we start,...and amazing experience from start to finish, we had been looking for kitchens for a few weeks and my neighbourtold us her experience with howdens, and Howdens smashed it! All the team, especially sunny and his wife made time for us when we went there trying to decide what we wanted, we changed our minds quite a few times, and eventually found our kitchen! When it all arrived everything was perfect. Thanks to u all.
A very happy
Mr&Mrs ball

Reply from Howdens - Pontypool
Amazing service from Jay and her team at Howdens Pontypool. Everyone at the branch is extremely helpful and welcoming. Sunny and Matt were amazing; and incredibly patient giving us so much time, whilst designing a beautiful kitchen for us. We can’t thank them enough for their help and we are very happy with the service provided. Thank you all, much love Gav and Cate

Reply from Howdens - Pontypool
Cannot fault the service provided by the Howden staff from the design to delivery it was excellent Thank you

Reply from Howdens - Pontypool
Couldn't be happier with the guys at Howdens Pontypool. Sunny is an absolute pleasure to deal with. I wouldn't hesitate to recommend or buy from again

Reply from Howdens - Pontypool

Reply from Howdens - Pontypool
The staff were extremely knowledgeable and helpful, the product range was good and the prices reasonable.

Reply from Howdens - Pontypool
The company benefits from loyal staff with excellent people skills.
The manager and surveyor have been particularly helpful.

Reply from Howdens - Pontypool
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.