⭐️⭐️⭐️⭐️⭐️ Excellent service from the team at Howdens! The office and counter staff were incredibly friendly and professional. I was served straight away with no fuss, and they had exactly what I ne... See more
Company replied

Unit 17 , Aberafan Road, Baglan Industrial Estate, SA12 7DJ Port Talbot, Wales & West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
⭐️⭐️⭐️⭐️⭐️ Excellent service from the team at Howdens! The office and counter staff were incredibly friendly and professional. I was served straight away with no fuss, and they had exactly what I ne... See more
Company replied
Howdens kitchens are decent and prices fair but I have never had an order where something is missing or damaged. I have never had everything arrive complete, on time and not damaged. Fortunately I am... See more
Company replied
Great service and staff at port Talbot are always helpful and friendly brilliant service thank you
Company replied
The kitchen was good quality it was delivered on time it was complete no missing pieces and Howdens staff were very helpful with our installation quires. Couldn’t fault them
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 17 , Aberafan Road, Baglan Industrial Estate, SA12 7DJ, Port Talbot, Wales & West, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service from Jordan. Thank you

Reply from Howdens - Port Talbot
Always find the staff at the Port Talbot branch very helpful and efficient, it’s always a good experience purchasing from this establishment

Reply from Howdens - Port Talbot
Great service and staff at port Talbot are always helpful and friendly brilliant service thank you

Reply from Howdens - Port Talbot
Part of my order was 2 wardrobe chest of drawers, only one chest was put on the order when I was given the price from Howdens. This was a verbal quote so no hard copy to look at and go through and check what was ordered . Found out only 1 chest was ordered. Fitted price already given to customer by then so can’t ask for £641 for another chest. Had to source elsewhere for drawers as £641 is excessive.
Order arrived on site incomplete and incorrect. I’m out of pocket , Howdens isn’t. Condescending male staff member that dealt with my issues. Have dealt with your Ipswich and Martlesham branches for over 20yrs, 10 out of 10 for both. Have dealt with Bridgend and Port Talbot branches for about 4yrs now , NEVER had a correct order yet. I think you can gauge how unimpressed I am. Female staff are pleasant, male staff ………..

Reply from Howdens - Port Talbot
Howdens supplied kitchen over a period of time I noticed the end panels and corner posts covering pealing off I contacted the branch which supplied kitchen the response was the colour is discontinued nothing we can do ?

Reply from Howdens - Port Talbot
Got a call half an hour before and the delivery was exactly on time. The delivery lads were polite and helpful and the doors were as ordered.

Reply from Howdens - Port Talbot

Reply from Howdens - Port Talbot
⭐️⭐️⭐️⭐️⭐️
Excellent service from the team at Howdens! The office and counter staff were incredibly friendly and professional. I was served straight away with no fuss, and they had exactly what I needed ready to go. The branch was spotless – really clean and tidy, which reflects the high standards they work to. Can’t fault the service at all – top marks!

Reply from Howdens - Port Talbot
Great customer service and replaced a faulty fridge under warranty with no quibbles whatsoever, They even fitted it into our integrated kitchen, Free of charge

Reply from Howdens - Port Talbot

Reply from Howdens - Port Talbot

Reply from Howdens - Port Talbot
Always great service by all staff both in office and out in the stores ! Very welcoming and will go above and beyond

Reply from Howdens - Port Talbot
I been using this branch for many years now . I find the knowledge of the product from them to be brilliant. Any problems are sorted straight away so there is no time being lost . Overall very happy with port talbot great team . Keep it up guys 💪

Reply from Howdens - Port Talbot
Howdens port talbot was amazing when I went there to purchase some stuff. The staff is very friendly and knowledgeable and always willing to help.

Reply from Howdens - Port Talbot
Very quick getting me my estimates
And booking in delivery.
Alex top man .

Reply from Howdens - Port Talbot
Always friendly & attentive service provided no matter at which Howdens branch I visit, great service every time

Reply from Howdens - Port Talbot
Absolutely terrible experience back to using bench mark

Reply from Howdens - Port Talbot

Reply from Howdens - Port Talbot
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.