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Howdens - Porthmadog Reviews 80

TrustScore 5 out of 5

4.8

Units 20 & 21, Penamser Industrial Estate, Porthmadog, LL49 9NZ Gwynedd, Wales & West, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Team very knowledgeable and helpful, came in to discuss a general kitchen enquiry and came away with lots of advice and info and a kitchen planning appointment. Excited to have an install!

Company replied

Rated 5 out of 5 stars

I needed to replace an oven 2 days before Christmas and none of the retailers could deliver before Christmas. Howdens Porthmadog saved the day with a new fan oven and they even delivered it. Fantastic... See more

Company replied

Rated 3 out of 5 stars

Far too much paperwork every other builder merchants I go into I can be out and back to work in five - ten mins max Every time I’ve been to HowdensJoinery half the items are not in stock and if the... See more

Company replied

Rated 5 out of 5 stars

Brilliant customer service by David at their counter.. very professional, very courteous,, extremely helpful.. and we bought a fridge freezer from Howdens just because of his ‘service’..it was Howdens... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 20 & 21, Penamser Industrial Estate, Porthmadog, LL49 9NZ, Gwynedd, Wales & West, United Kingdom

  • 01766 515 256

4.8

Excellent

TrustScore 5 out of 5

80 reviews

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Rated 5 out of 5 stars

Pleasant staff

Pleasant staff. Quick and easy order and collection. Tidy stre and staff.

April 13, 2026
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Reply from Howdens - Porthmadog

Hello John,

Thank you for your positive feedback.

Best wishes, Alexandra

Rated 5 out of 5 stars

Team very knowledgeable and helpful

Team very knowledgeable and helpful, came in to discuss a general kitchen enquiry and came away with lots of advice and info and a kitchen planning appointment. Excited to have an install!

April 14, 2026
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Reply from Howdens - Porthmadog

Hello Rob,

Thank you for your kind words and for sharing your experience with our team. We're pleased to hear that you found our advice helpful and are looking forward to your kitchen installation.

Best wishes, Aine

Rated 5 out of 5 stars

Always happy to help

Always happy to help
And always polite
Accommodating in saving items for collection later on

April 13, 2026
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Reply from Howdens - Porthmadog

Hello Neil,

Thank you for your kind words and for taking the time to share your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

A1 VERY GOOD ---------

A1 VERY GOOD ---------

February 16, 2026
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Reply from Howdens - Porthmadog

Hello Dylan,

Thank you for your positive feedback and the excellent rating.

Best wishes, Alexandra

Rated 5 out of 5 stars

The staff are really helpful

The staff are really helpful, the prices are very competitive, and even with some of my more silly questions, the staff always had the answers or a suggestion. Great company great staff.

December 17, 2025
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Reply from Howdens - Porthmadog

Good morning, Thanks for taking the time out of your day to leave this review. Have a great day, Alexandra

Rated 5 out of 5 stars

New extension items…

Staff really helpful and great contact when items came into stock

December 22, 2025
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Reply from Howdens - Porthmadog

Hello,

Thank you for your kind words about our staff and their communication regarding stock updates. We are pleased to hear that you had a positive experience with us.

Best wishes,

Todd

Rated 5 out of 5 stars

Jo was great

Jo was great, thanks

November 3, 2025
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Reply from Howdens - Porthmadog

Hello Mariel,

Thank you for your kind feedback.

Best wishes, Alexandra

Rated 4 out of 5 stars

Excellent customer service. in store and…

Excellent customer service in store and on phone. Mistake with delivery, some items not delivered, but quickly rectified.

October 6, 2025
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Reply from Howdens - Porthmadog

Good morning, Thank you for sharing your experience with us. All the best, Alexandra

Rated 5 out of 5 stars

Howdens in Porthmadog are a pleasure to…

Howdens in Porthmadog are a pleasure to deal with. All the staff are friendly, professional and knowledgeable. This is now the second kitchen I have bought from them. The process was seamless from start to finish.....from the site visit and design to the quote to the finished product

October 1, 2025
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Reply from Howdens - Porthmadog

Good afternoon, Thanks for reviewing our Howdens - Porthmadog depot. Have a great day.

Rated 5 out of 5 stars

Great service

Great service

September 11, 2025
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Reply from Howdens - Porthmadog

Good morning, Thanks for reviewing our Howdens - Porthmadog depot. Have a great day. Thanks, Alexandra

Rated 5 out of 5 stars

The price

The price, quality, the service advice.

August 11, 2025
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Reply from Howdens - Porthmadog

Hello Peter, good morning

Thank you for your positive feedback on our pricing, quality, and service advice. We're pleased to hear that you had a great experience with us.

Best wishes,

Rated 5 out of 5 stars

Value for money/Helpfull assistance

Extremely helpful assistants, majority are bilingual Welsh/English, that's important to me as when I explain what I'm looking for I explain better in welsh as its my first language.
They know their customers and can advice accordingly especially in this day and age price matters to a lot of us and getting value for ££££ is important
They are willing and will give advice if needed, nothing is to much trouble

July 31, 2025
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Reply from Howdens - Porthmadog

Good morning, Thanks for reviewing our Howdens - Porthmadog depot. Have a great day.

Rated 5 out of 5 stars

Efficient and very helpful

Efficient and very helpful

July 22, 2025
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Reply from Howdens - Porthmadog

Hello Peter, good morning

Thank you for your kind words and for taking the time to leave a review. We're pleased to hear that you found our service efficient and helpful.

Best wishes,

Rated 4 out of 5 stars

Very good customer service

Very good customer service at Porthmadog branch and competitive pricing.

June 23, 2025
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Reply from Howdens - Porthmadog

Hello T Palmer,

Thank you for your feedback on our Porthmadog branch. We're pleased to hear you appreciated our customer service and found our pricing competitive.

Best wishes,

Rated 5 out of 5 stars

Excellent service from the staff at…

Excellent service from the staff at Howdens Porthmadog

May 23, 2025
Howdens - Porthmadog logo

Reply from Howdens - Porthmadog

Hello Bryn, good morning

Thank you for your kind words and for taking the time to share your experience with the team at Howdens Porthmadog. We're pleased to hear that you received excellent service.

Best wishes,

Rated 5 out of 5 stars
Howdens - Porthmadog logo

Reply from Howdens - Porthmadog

Hello Jams,

Thank you for your positive feedback. We're pleased to hear that you appreciated our staff and product range.

Best wishes,

Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice at Howdens Porthmadog. I had a slight issue with my order which was partly my fault but the gentleman was extremely polite and resolved the issue immediately. I can only say that for me, the experience was great 👍

May 13, 2025
Unprompted review
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Reply from Howdens - Porthmadog

Hello Mark,

Thank you for sharing your positive experience with us at Howdens Porthmadog. We're pleased to hear that our team was able to assist you promptly and effectively.

Best wishes,

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